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Morrie's Grand Ledge Ford Lincoln

(1,297 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (517) 666-6120 (517) 666-6120
Used (517) 666-6115 (517) 666-6115
Service (517) 731-0747 (517) 731-0747

Reviews

(1,297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morrie's Grand Ledge Ford Lincoln from DealerRater.

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Second time at Grand Ledge Ford

I dropped off my 2015 Fusion and drove off in my 2017 Escape; my second lease with GLF. Rob Beckwith was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good deal and friendly service

Josh was helpful and enjoyable to work with as was Laura. I love my new, gently used, Ford Fusion and look forward to working with grand ledge ford for my future services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good professional service.

I brought my vehicle in for oil change service. I like that they do the "works" package, at a fair price. Krista was professional and got me in & out pretty quick. All the service staff are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Used Vehicle Deal

Following up on an internet post, Josh gave us a detailed explanation, and after a test drive, got us a great price. We will return..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I worked with David Brown and he was an extremely professional sales associate. He was very helpful and answered every question that I had regarding the vehicle that I was purchasing, my trade in, and any potential offers or rebates that I had questions about. Overall it was an excellent experience and easily the most enjoyable time that I have ever had buying a car. I highly recommend David and Grand Ledge Ford for anyone looking to purchase a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

On top of it!

After totaling my 2013 Ford Fiesta on 2/6 I contacted Rob Beckwith at GLF and explained my situation & told him which vehicle I had picked from their on-line inventory he told me what I needed to do and he would start working on it on his end. I stopped by the dealership as soon as I felt better, which was Saturday 2/11. I arrived about 9:30 and through the diligence of Rob & Laura Jordan I left the dealership at 1:30 with my New Vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional,knowledgeable,friendly.

Josh Preston was very knowledgeable fast and friendly, it was a no hastle process. We love our new Ford F150. I would recomend Grand ledge ford to anyone, This is the third vehicle we have purchased from Grand Ledge Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A car purchasing experience that sets the bar

I left GL ford today with nothing but positive things to say. This applies to the vehicle I purchased (a 2017 focus) as well the experience I had dealing with Josh and the rest of the staff. At no time did I feel like I was being sold or pushed into spending more but instead was relieved to find a helpful sales professional who only seemed interested in assisting me define what I was looking for and then making the process as smooth as I could hope for. I will be giving GL ford my business again when I find myself looking at a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courteous, quick, and offered a fair deal.

My wife and I spent a couple weeks researching through dealerships that had our specific certified used vehicle. Grand Ledge Ford-Lincoln was most adamant about gaining our business through a fair deal. We agreed on a price over the phone so no hassling in the dealership and then drove the hour drive to sign the paperwork and pick up the vehicle. Their salesmen were helpful and quick and had us on our way in very little time (most appreciated when bringing a small child).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

GO HERE TO PURCHASE A VEHICLE!!!!

I was needing my faith restored in dealerships (due to past experiences) in which the experience at Grand Ledge Ford Lincoln did just that! From the moment I arrived I felt welcomed by Josh who was nothing short of honest and helpful in finding me a new vehicle. I arrived at the dealer later on a Saturday evening and he did not care at all staying late to help me. The process, from start to finish, was so easy. I was referred to Jim for the financing portion of the deal and he was great too! I will not go anywhere else when buying vehicles in the future, it is such a relief knowing I have found a dealership (people), who make this stressful decision seem effortless! I would encourage anyone looking to buy a vehicle, especially those people that have had bad experiences in the past, to go to this dealer. You will not regret you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.