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Chrysler Dodge Ram Fiat of Manhattan

(304 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (332) 249-6236 (332) 249-6236
Used (332) 249-6257 (332) 249-6257
Service (332) 249-6243 (332) 249-6243

Reviews

(304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Ram Fiat of Manhattan from DealerRater.

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Alex helped with my lease return - he was personable,

Alex helped with my lease return - he was personable, knowledgeable, and very thorough to ensure I had all of the paperwork done correctly and had everything out of the lease - even when none of this was leading towards a sale. I would highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're delighted to hear that Alex provided such thorough and personable service at Chrysler Dodge Jeep Ram FIAT of Manhattan. Thank you for recommending him!

They provide excellent service that caters to the needs

They provide excellent service that caters to the needs of customers and fosters a family-oriented environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Danny, we're delighted to hear that you felt at home with us here at Chrysler Dodge Jeep Ram FIAT of Manhattan. Thank you for the kind words and support!

Had a great experience buying my Jeep compass everyone

Had a great experience buying my Jeep compass everyone was very helpful accommodating and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a great experience with our team at Chrysler Dodge Jeep Ram FIAT of Manhattan! It's wonderful to know everyone was helpful and knowledgeable during your Jeep Compass purchase. Enjoy the ride!

Always a great experience .

Always a great experience . Helpful & Kind Staff always:) Nice new showroom very comfortable clean Atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you enjoyed the new showroom and found our staff at Chrysler Dodge Jeep Ram FIAT of Manhattan helpful and kind. Thanks for sharing your positive experience with us!

Our salesperson, Ollies Mercedes was very professional

Our salesperson, Ollies Mercedes was very professional and efficient. Nice guy as well. I would definitely recommend Ollies and the dealership to my family and friends. Thank you again for a wonderful car purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Clara, thank you for recommending Ollies and Chrysler Dodge Jeep Ram FIAT of Manhattan! We're delighted to hear about your positive experience with our team. Enjoy your new car!

The Manhattan Jeep dealership is a great place and

The Manhattan Jeep dealership is a great place and overall a great dealership. Our salesman Daryl was informed and patient and helped us navigate through everything as we had never leased a new car before. We had many questions from color, to model and inventory and he patiently addressed each one and helped us to find the car we liked best and help get the best price. Everyone there was super helpful including but not limited to Jorge, Julio, Yulitza and especially Daryl! We had a great experience and will definitely be returning and only hope Daryl and his team are all still there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your positive experience at Chrysler Dodge Jeep Ram FIAT of Manhattan, Christopher! We're delighted to hear that Daryl and the team provided such helpful service during your first leasing process. We look forward to welcoming you back in the future!

When i started my car buying journey i never thought that

When i started my car buying journey i never thought that it would take me to Manhattan let alone this dealership. I am glad to say that my experience with Daryl Lewis was a pleasant one through the buying experience. He helped me with all the questions i had and made the buying experience as good as it could be. I appreciate the help Daryl provided and if im in need of a vehicle in the future i will keep this place in mind. The only issue i had was around the detailing the dealership promised along with fixing the chip in the windshield on the used car i got, but in the end it was the vehicle i ultimately wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Alex, we're glad to hear that Daryl made your car buying experience a pleasant one at Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your feedback and will look into the detailing and windshield issue you mentioned. Thank you for choosing us, and we hope you're enjoying your new vehicle!

Manny was very helpful.

Manny was very helpful. Alex showed me fabulous new cars. The waiting area was very comfortable and the coffee was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Leslie, we're delighted to hear that Manny and Alex provided such great service at Chrysler Dodge Jeep Ram FIAT of Manhattan. Enjoy the coffee next time you visit!

Louis was very helpful in getting us the car we needed,

Louis was very helpful in getting us the car we needed, and we appreciated his help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alex, thank you for leaving Chrysler Dodge Jeep Ram FIAT of Manhattan a five-star review! We are so glad that Louis was helpful and we'll be sure to pass your kind words along.

Short story: UNTRUSTWORTHY Added an about an extra $1000

Short story: UNTRUSTWORTHY Added an about an extra $1000 to my financed amount Lied about the condition of the car Still have not received my license plates, almost 3 months now Long Story: I purchased the vehicle on 01/29/2025 out of state. The financed amount signed for is $26,721.88. The finance manager added an additional $920.57 to the financed amount for no reason. It's not gap insurance nor warranty, I declined all of that. I've try to inform them of this error on multiple occasions. They ignore my emails and calls. I even asked for the contract that they submitted because the bank cannot release that information until after 60 days of purchase date. I was eventually able to retrieved a fax what they sent to the bank by constantly calling Chase about it and the numbers were adjusted. The dealer have agreed to send a check for the difference but that was about 6 weeks ago after 4 weeks of complaints. We're into the 3rd month now. I also have not received my license plates. It's been well over the 6 weeks estimated time frame for the plates. This is a 2019 Audi s5. The sales rep said the car runs and there are no leaks. Half truth, it runs but their were 2 major oil leaks. Oil housing gasket leak and oil cooler gasket leak. It took 3 weeks for them to agree to pay for it and when it came time to pay it took them a whole day with multiple phone calls from myself and the Audi dealer to get them to make the payment, so I was without a car for 2 days. There were also 2 rat's nest in the engine bay. They claimed to have inspected the vehicle twice thoroughly but somehow missed all that. Buyers beware, just be diligent and inspect the vehicle thoroughly yourself or with you mechanic. Also make sure they send in the proper paperwork.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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