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McGovern Subaru of Acton

(70 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Subaru of Acton from DealerRater.

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Thank you to Lisa and Kevin for accommodating some time

Thank you to Lisa and Kevin for accommodating some time for me to come check out a couple cars. While we did not purchase right away, we will certainly be back in a couple of weeks. Thank you.

Thank you to Lisa and Kevin for accommodating some time

Thank you to Lisa and Kevin for accommodating some time for me to come check out a couple cars. While we did not purchase right away, we will certainly be back in a couple of weeks. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your 5-Star review and your kind words regarding Lisa Callery, Kevin Toledo and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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Thank you to Kevin and the business manager for making my

Thank you to Kevin and the business manager for making my experience positive. I purchased a pre-owned vehicle, and the whole process was smooth, and quick!

Thank you to Kevin and the business manager for making my

Thank you to Kevin and the business manager for making my experience positive. I purchased a pre-owned vehicle, and the whole process was smooth, and quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sara, thank you for taking the time to leave us a 5-Star review and for your kind words regarding Kevin Toledo and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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Max was helpful, kind and listened to my wish list

Max was helpful, kind and listened to my wish list carefully- finding the perfect car for my needs. The process was easy and relatively quick. They offer a good insurance plan and service bonuses at the sister service station across the street. I would buy a car here again.

Max was helpful, kind and listened to my wish list

Max was helpful, kind and listened to my wish list carefully- finding the perfect car for my needs. The process was easy and relatively quick. They offer a good insurance plan and service bonuses at the sister service station across the street. I would buy a car here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Fran, thank you for your 4-Star review and your kind words regarding Max Rivadeneira and our sales department. We truly appreciate your feedback and your business. What can we do better next time to earn a 5-Star review? Please let us know. Thanks again. Troy M. Ward - General Manager - tward@mcgovernauto.com

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Mike did a great job explaining the car and the buying

Mike did a great job explaining the car and the buying process to me. He stepped in when the salesperson who I originally had the appointment with was out sick. I recommend him and the dealership. It was a great experience!

Mike did a great job explaining the car and the buying

Mike did a great job explaining the car and the buying process to me. He stepped in when the salesperson who I originally had the appointment with was out sick. I recommend him and the dealership. It was a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thank you for your 5-Star review and your kind words regarding Mike Spanos and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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Max was attentive to our feedback and quickly helped us

Max was attentive to our feedback and quickly helped us to find the best car for us.

Max was attentive to our feedback and quickly helped us

Max was attentive to our feedback and quickly helped us to find the best car for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your 5-Star review and your kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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We had a very good experience at McGovern Subaru in Acton

We had a very good experience at McGovern Subaru in Acton for purchasing our new Forester Hybrid car. We were extremely happy with our sales representative, Max. He was very friendly and relaxed, knowledgeable about the car and took the time to show us its various features. He was also helpful in pointing out the different features in the various trim lines, and gave us ample opportunity to ask questions and provided helpful answers. We were also very happy with how quickly he completed the paperwork for insurance and registration such that the car was ready for us to pick up less than a week from when we test drove it. Overall we were very happy with our experience.

We had a very good experience at McGovern Subaru in Acton

We had a very good experience at McGovern Subaru in Acton for purchasing our new Forester Hybrid car. We were extremely happy with our sales representative, Max. He was very friendly and relaxed, knowledgeable about the car and took the time to show us its various features. He was also helpful in pointing out the different features in the various trim lines, and gave us ample opportunity to ask questions and provided helpful answers. We were also very happy with how quickly he completed the paperwork for insurance and registration such that the car was ready for us to pick up less than a week from when we test drove it. Overall we were very happy with our experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sue, thank you for your 5-Star review and your kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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Great service from Max, he has been our salesman in the

Great service from Max, he has been our salesman in the past and we are very satisfied

Great service from Max, he has been our salesman in the

Great service from Max, he has been our salesman in the past and we are very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Diane, thank you for your 5-Star review and your kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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Max at McGovern Subaru in Acton was great to work with

Max at McGovern Subaru in Acton was great to work with and made the process easy!

Max at McGovern Subaru in Acton was great to work with

Max at McGovern Subaru in Acton was great to work with and made the process easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your 5-Star review and your kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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Friendly staff who did not rush me to make a decision

Friendly staff who did not rush me to make a decision immediately. Allowed me time to consider options, which made me feel respected.

Friendly staff who did not rush me to make a decision

Friendly staff who did not rush me to make a decision immediately. Allowed me time to consider options, which made me feel respected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tom, thank you for your 5-Star review and your kind words regarding our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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Thank you Kevin for your help with the purchase of my

Thank you Kevin for your help with the purchase of my car. I had an amazing experience.

Thank you Kevin for your help with the purchase of my

Thank you Kevin for your help with the purchase of my car. I had an amazing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ana, thank you for your 5-Star review and your kind words regarding Kevin Toledo and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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