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Envision Toyota of Milpitas

(753 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:15pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed

Reviews

(753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5k Service

Everything was smooth following short wait for check-in (with appointment). Vehicle completed in time stated and a video of results was provided for my own record.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

Piercey has a great lobby area for waiting during service. The service advisors do a good job of keeping you updated as your car is being serviced. Walter is our service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent job!

Whenever I come the service is always good and, I am satisfied with the service. The staff is always truthful and, I really recommend this company. Thank you for the excellent service! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience!

My Toyota need to be serviced and decided on Piercy! It was a very easy,nice smooth experience! The service advisor “Diana” was nice also. The waiting room was great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

worst experience i have

I have really bad experience with this dealership. First they don't treat customer well. I told them many times, if you can make my price than only I can visit, otherwise no need to waste time. But they still call customers and than insult them as well. Also their employee doesn't know that while giving quote need to check hard or soft credit history. They check hard credit history and they just keep telling me its soft check. unfortunately I have to give 1 star.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Workmanship was bad

Service Manager was great, but mechanics work was not. After full day at Toyota with appt, oil pan screw was not tightened so oil leaked on home driveway and mechanic’s xxxxxxx tool was left on windshield cradled below wipers. This was my second strike with the service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Had my car & my mom’s car serviced here at the same time. Miguel was awesome. He took care of us both. Will come again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

The sales team made it possible for me to get into the car that my family loves. Very friendly and very inviting environment. We will keep coming for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change pleasant service

I walk in and i ask if i can be help, and reza khan was really helpful yes i will recommend piercey and reza khan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent as always!

Thank you Mike for always giving us a service with a smile. He is friendly, reasonable, and definitely knowledgeable. We always go into Toyota knowing we’ll be taken care of by him (as long as everyone else). Excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.