Reviews
Excellent Service
I was impressed with the quick and thorough service. I was offer a ride to my work instead of waiting in the dealership. This is a plus for me because I value my time very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service
completed repair excellent recall RAV4 on time , quality ok work and friendship the best Toyota service Piercey , they have great customer , on bay area I recommended service advisement his name Reza Khan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
I was so please with the services provided last week friendly knowledgable well trained services staff. I will for sure come back for services or buying new car. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
The service was great! I went in for because of a recall on my airbags. My service rep, Hong Ly, and as very informative and also got me a loaner car. I would come back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I book the same day
Mike Tran is very helpful in giving me schedule at my convinient time which is late in the afternoon. And before he leaves, he will pass me to Dexter , who is very nice and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service and Staff
As a Toyota owner, multiple vehicles, for over twenty years, I recommend the Piercy Toyota Service Center. Generally I get great service, but consider using a consistent service advisor such as Todd Fitzsimmons to make sure you get the same level of service each time. The service advisors need to offer optional items, but you are not obligated to accept them. If there is a problem or are unhappy with the service or advisor, speak with Kevin, the Service Manager.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Toyota Service Center!!! Highly Recommended!!!
Piercey Toyota is the best Toyota Service Center in the Bay Area! They have great customer service and really great features, such as appointments, e-mail reminders, videos, and excellent Service Advisors.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Acceptable and Improving
Did the needed service most time. In the past 10 years, I only had 3 serious issues after the service. Hopefully they will improve gradually.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always Great Service!
Piercey Toyota continues to give great service with every visit from checking in, recommended service advisement to keep my Tundra up to date! Awesome Service Department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prius Service
The service I received from Jazz of Toyota Piercey was simply excellent. I really like the way he handled he service requirements as well as suggestions and alternatives. Much appreciated! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair