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Envision Toyota of Milpitas

(753 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:15pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed

Reviews

(753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service

I was impressed with the quick and thorough service. I was offer a ride to my work instead of waiting in the dealership. This is a plus for me because I value my time very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service

completed repair excellent recall RAV4 on time , quality ok work and friendship the best Toyota service Piercey , they have great customer , on bay area I recommended service advisement his name Reza Khan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

I was so please with the services provided last week friendly knowledgable well trained services staff. I will for sure come back for services or buying new car. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

The service was great! I went in for because of a recall on my airbags. My service rep, Hong Ly, and as very informative and also got me a loaner car. I would come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I book the same day

Mike Tran is very helpful in giving me schedule at my convinient time which is late in the afternoon. And before he leaves, he will pass me to Dexter , who is very nice and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service and Staff

As a Toyota owner, multiple vehicles, for over twenty years, I recommend the Piercy Toyota Service Center. Generally I get great service, but consider using a consistent service advisor such as Todd Fitzsimmons to make sure you get the same level of service each time. The service advisors need to offer optional items, but you are not obligated to accept them. If there is a problem or are unhappy with the service or advisor, speak with Kevin, the Service Manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Toyota Service Center!!! Highly Recommended!!!

Piercey Toyota is the best Toyota Service Center in the Bay Area! They have great customer service and really great features, such as appointments, e-mail reminders, videos, and excellent Service Advisors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Acceptable and Improving

Did the needed service most time. In the past 10 years, I only had 3 serious issues after the service. Hopefully they will improve gradually.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Great Service!

Piercey Toyota continues to give great service with every visit from checking in, recommended service advisement to keep my Tundra up to date! Awesome Service Department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prius Service

The service I received from Jazz of Toyota Piercey was simply excellent. I really like the way he handled he service requirements as well as suggestions and alternatives. Much appreciated! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.