Reviews
I was in for a routine service and a state inspection.
I was in for a routine service and a state inspection. Craig was friendly, courteous, and professional .
I was in for a routine service and a state inspection.
I was in for a routine service and a state inspection. Craig was friendly, courteous, and professional .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The process was fast and painless.
The process was fast and painless. The employees were awesome to deal with and the tech attention to detail was amazing.
The process was fast and painless.
The process was fast and painless. The employees were awesome to deal with and the tech attention to detail was amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service!
Great Customer Service! Tom was amazing! Will be sending my friends and family his w
Great Customer Service!
Great Customer Service! Tom was amazing! Will be sending my friends and family his w
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cameron was our salesperson.
Cameron was our salesperson. He did an excellent job of explaining all of the features of our car. They made it easy to arrange financing. We were happy with our experience.
Cameron was our salesperson.
Cameron was our salesperson. He did an excellent job of explaining all of the features of our car. They made it easy to arrange financing. We were happy with our experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, we're delighted to hear that Cameron and the Priority Lexus of Virginia Beach team made your experience a positive one. Thank you for choosing us! Enjoy all the features of your new car!
I have ordered a 2025 Lexus RX350 Hybrid, Brad Rose has
I have ordered a 2025 Lexus RX350 Hybrid, Brad Rose has helped me from A thru Z to get the vehicle. His professionalism and the excellent service were exceptional. Thank you Brad, James and other staffs at Priority Lexus for the excellent services. To those who needed Lexus, come to Priority Lexus and you won’t be disappointed.
I have ordered a 2025 Lexus RX350 Hybrid, Brad Rose has
I have ordered a 2025 Lexus RX350 Hybrid, Brad Rose has helped me from A thru Z to get the vehicle. His professionalism and the excellent service were exceptional. Thank you Brad, James and other staffs at Priority Lexus for the excellent services. To those who needed Lexus, come to Priority Lexus and you won’t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Brad, James, and the team provided exceptional service throughout your purchase. Enjoy your new 2025 Lexus RX350 Hybrid!
Isabella is an outstanding service representative.
Isabella is an outstanding service representative. She keeps her customers informed on their status of their vehicles and explains required service in easy t understand language. We’ve been taking our vehicles to Priority Lexus for service since they started and are always satisfied with service provided.
Isabella is an outstanding service representative.
Isabella is an outstanding service representative. She keeps her customers informed on their status of their vehicles and explains required service in easy t understand language. We’ve been taking our vehicles to Priority Lexus for service since they started and are always satisfied with service provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that Isabella has been providing such excellent service at Priority Lexus of Virginia Beach! We appreciate your continued trust in us and are delighted to know you're always satisfied with our care. Thank you for sharing this feedback!
Easy to get the appointment, professional yet warm
Easy to get the appointment, professional yet warm welcome and fast service. Especially Mike was very helpful. A five star experience
Easy to get the appointment, professional yet warm
Easy to get the appointment, professional yet warm welcome and fast service. Especially Mike was very helpful. A five star experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your five-star experience at Priority Lexus of Virginia Beach! It's wonderful that Mike and the team provided a professional yet warm service. Thank you for choosing us, and we look forward to serving you again!
Priority Lexus is a superb Lexus dealer!
Priority Lexus is a superb Lexus dealer! Bonnie was my service advisor and she provided exceptional customer service. She is very knowledgeable about my vehicle and explained everything superbly. Thank you!
Priority Lexus is a superb Lexus dealer!
Priority Lexus is a superb Lexus dealer! Bonnie was my service advisor and she provided exceptional customer service. She is very knowledgeable about my vehicle and explained everything superbly. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, we're delighted to hear that Bonnie provided you with exceptional service at Priority Lexus of Virginia Beach. Thank you for sharing your experience and kind words!
I was very pleased with the service I had on my car.
I was very pleased with the service I had on my car. There were several things that I had done on Monday. But I was very pleased with the way Isabella helped me!!
I was very pleased with the service I had on my car.
I was very pleased with the service I had on my car. There were several things that I had done on Monday. But I was very pleased with the way Isabella helped me!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Isabella provided excellent service during your visit at Priority Lexus of Virginia Beach! Thank you for sharing your positive experience with us.
Service was a little slow but expected on a Saturday
Service was a little slow but expected on a Saturday morning. Bonnie made the wait worth coming back excellent customer service!
Service was a little slow but expected on a Saturday
Service was a little slow but expected on a Saturday morning. Bonnie made the wait worth coming back excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, thank you for your patience and understanding during your visit to Priority Lexus of Virginia Beach. We're delighted to hear that Bonnie's excellent customer service made the wait worthwhile!