Reviews
Fast service with a friendly atmosphere.
Fast service with a friendly atmosphere. I had a short wait time than expected. Employee Bonnie was a great help getting my car maintenance done in a short time. This also included a free car wash.
Fast service with a friendly atmosphere.
Fast service with a friendly atmosphere. I had a short wait time than expected. Employee Bonnie was a great help getting my car maintenance done in a short time. This also included a free car wash.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're grateful for your appreciation of Bonnie's efficient service at Priority Lexus of Virginia Beach. Hurry back!
I can't say enough about the service I received from
I can't say enough about the service I received from William. So attentive to detail. I will definitely be back again. Thank you so much!
I can't say enough about the service I received from
I can't say enough about the service I received from William. So attentive to detail. I will definitely be back again. Thank you so much!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your glowing feedback of William's attentive service! We look forward to welcoming you back to Priority Lexus of Virginia Beach.
Corbett clearly went over the work to be performed.
Corbett clearly went over the work to be performed. The waiting area had comfortable chairs and free snacks were available.
Corbett clearly went over the work to be performed.
Corbett clearly went over the work to be performed. The waiting area had comfortable chairs and free snacks were available.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Corbett and the team at Priority Lexus of Virginia Beach! We appreciate your business and hope to see you again down the road. Drive safely!
I really appreciate the professionalism of the entire
I really appreciate the professionalism of the entire staff at Priority Lexus. Corbitt Carroll, Service Advisor is outstanding. He even remembered information I shared with him on my previous visit 6 months earlier. Certainly made me feel comfortable and trusting of the dealership. The on-line updates on current status are great! Thanks
I really appreciate the professionalism of the entire
I really appreciate the professionalism of the entire staff at Priority Lexus. Corbitt Carroll, Service Advisor is outstanding. He even remembered information I shared with him on my previous visit 6 months earlier. Certainly made me feel comfortable and trusting of the dealership. The on-line updates on current status are great! Thanks
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't be happier to hear this glowing feedback! It is wonderful to know that Corbitt and the rest of our team continue to earn your trust. Thank you for supporting Priority Lexus of Virginia Beach! Safe travels!
This dealership definitely has some of the best service
This dealership definitely has some of the best service out. They kept me informed about everything that was happening with my vehicle
This dealership definitely has some of the best service
This dealership definitely has some of the best service out. They kept me informed about everything that was happening with my vehicle
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We're glad to hear you had such a positive experience with our team. We appreciate your business and we hope to see you again at Priority Lexus of Virginia Beach!
Always prompt with service.
Always prompt with service. They do what I request & Check other areas of engine, etc.
Always prompt with service.
Always prompt with service. They do what I request & Check other areas of engine, etc.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
That's wonderful to hear! We're so glad you had a prompt service experience and that we addressed all of your requests while also checking other areas of your vehicle. Thank you for sharing your positive feedback!
My rep- Corbitt was wonderful.
My rep- Corbitt was wonderful. The service was done in a timely manner. The waiting room really needs help! Chairs VERY UNCOMFORTABLE!! Hasn’t cjamged In years!
My rep- Corbitt was wonderful.
My rep- Corbitt was wonderful. The service was done in a timely manner. The waiting room really needs help! Chairs VERY UNCOMFORTABLE!! Hasn’t cjamged In years!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about Corbitt and our team! We appreciate your feedback about the waiting area. We'll make sure the right people hear about it. See you again at Priority Lexus of Virginia Beach!
Corbitt Carroll is my Service Advisor.
Corbitt Carroll is my Service Advisor. Excellent man. Honest and has built my trust. Greatservice.
Corbitt Carroll is my Service Advisor.
Corbitt Carroll is my Service Advisor. Excellent man. Honest and has built my trust. Greatservice.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Corbitt Carroll is my Service Advisor. Excellent man. Honest and has built my trust. Great service. Thank you all for helping me in a very difficult time.
1 star is too much.
1 star is too much. Spent 2k for new tires and alignment. The TPS sensor light came on after I left the dealership.Called the service department and was told it would cost $190 to check to see if sensors are bad. xx!!! Won’t be coming back to Priority Lexus.
1 star is too much.
1 star is too much. Spent 2k for new tires and alignment. The TPS sensor light came on after I left the dealership.Called the service department and was told it would cost $190 to check to see if sensors are bad. xx!!! Won’t be coming back to Priority Lexus.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very disappointed to see this feedback! I apologize that the tire pressure sensor light came on after you left and that our team was not accommodating when you called us. That is not how we aim to conduct business and I would like to take care of this for you. Please contact me at your convenience - Thanks, Priority Customer Relations - feedback@priorityautomotive.com
Prompt and responsive service by Mike Moore.
Prompt and responsive service by Mike Moore. My car was ready at the promised time.
Prompt and responsive service by Mike Moore.
Prompt and responsive service by Mike Moore. My car was ready at the promised time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's wonderful to hear! We're so glad you had a prompt and responsive service experience with Mike Moore and that your car was ready at the promised time. Thank you for sharing your positive feedback!