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Lithia Chrysler Dodge Jeep Ram of Yuba City

(201 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed
New (844) 329-9610 (844) 329-9610
Used (833) 617-4300 (833) 617-4300
Service (888) 847-6490 (888) 847-6490

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I never have to wait long and they always find or honor

I never have to wait long and they always find or honor coupons. Everyone is really good about updating you on the status of your vehicle or if they find an unexpected problem they always discuss it with you first before proceeding. Great group of people and they do good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tom and the people in the service department certainly

Tom and the people in the service department certainly have the customer’s best interest at heart. Our warranty work went smoothly and without a hitch. The communication during the process was excellent and very much appreciative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's fantastic to hear that Tom and our team took such great care of you! Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Yuba City for your service needs. We hope to see you next time!

Timely, helpful and profesiional service.

Timely, helpful and profesiional service. Smooth. Staff is very friendly. Costbis also legit. No hiding, assistive workflow.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gurpreet, we're glad to hear about your positive experience with our service team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Yuba City!

Bought a second vehicle within a few days from John

Bought a second vehicle within a few days from John Carpenter. He was helpful on all questions asked upon the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greg, thank you for choosing Lithia Chrysler Dodge Jeep Ram of Yuba City once again! We're so glad John was there to assist you with all your questions. Safe travels in both your new vehicles!

The service advisor was able to secure the part we needed

The service advisor was able to secure the part we needed timely. It just took longer than expected for it to arrive to complete the job the same day, so we had to wait through the weekend for our vehicle to be fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bri, thank you for leaving this review. We’re sorry for the delay, but we're glad everything is fixed now. Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Yuba City! We hope to see you soon!

Great people with great personalities.

Great people with great personalities. Love their friendly environment and the positive attitude towards their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kulvinder, thank you for choosing Lithia Chrysler Dodge Jeep Ram of Yuba City and for sharing your experience! We are happy to hear that you loved the positive environment of our team. See you next time. Safe travels!

The girl sitting at the desk (Kayla) came right out and

The girl sitting at the desk (Kayla) came right out and took my information. She set my granddaughter and I up with a ride to the mall. She kept me informed as to how the progress was going on my car. She greeted us when we returned, and explained everything to me including the recommendations that the service crew wanted to do on my car. She even had my car washed which was an extra surprise! She was friendly, sharp, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Beth, we're delighted to hear Kayla made your experience smooth and enjoyable at Lithia Chrysler Dodge Jeep Ram of Yuba City. We appreciate your kind words and hope to see you again in the future. Safe travels!

Kayla helped a lot!

Kayla helped a lot!! Great service! Would definitely recommend going to Lithia to see Kayla she was friendly and got the oil change appointment done fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, we're glad Kayla provided efficient and friendly service. Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Yuba City, and we appreciate your recommendation!

Kayla was great to work with.

Kayla was great to work with. She was super helpful and knowledgeable about my jeep issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we appreciate you leaving this feedback. It is wonderful to hear that you received such helpful and knowledgeable service from Kayla and the team! We hope to see you again down the road.

Getting my appointment set up was super easy.

Getting my appointment set up was super easy. I got in, they got right to helping me. Amanda took great care of me and let me know right away when my Jeep was done, as I needed to go pick up my kids.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joshua, we are happy to help! Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Yuba City and for highlighting Amanda's great work. We hope to see you down the road.