Reviews
Thought service would be a bit more understanding about
Thought service would be a bit more understanding about my issue. Instead, tech told the service advisor that the reason my rotors were discolored was because of extremely hard braking. I’m not a hard breaker at all. He actually said it was from going like 100mph and slamming on my breaks.?!?😡. Keep in mind this car was purchased with 20k miles on it from dealer in 2021. 2 months later needing pads and rotors. Not how I exactly wanted to spend $6hundred plus dollars.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We apologize if there was any miscommunication during your service visit. We strive to provide excellent customer service and will address this with our team to ensure a better experience in the future. If you have any further concerns, please feel free to reach out directly. Thank you, John Otis - Service Manager - 603 943 8740
Drove about 85 miles to get a part for my daughter's car.
Drove about 85 miles to get a part for my daughter's car. Got here about 445 and as I got out of my daughter's car smelled a burned brake! Left rear was smoking! Got the part, went to the service department and proceeded to have the most remarkable help from Frank Cisewski and Jamal Bell and their guys. I asked if the could free up the caliper so I could get home and they responded by offering to stay late and fix both calipers, parts and all. Amazing! So these guys go way "above and beyond" for customer satisfaction. Do yourself a favor, this is a Dealership that walks the talk. A rare thing these days.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're so glad to hear that our team at Autofair Volkswagen of Nashua went above and beyond to assist you with your daughter's car. We appreciate your recommendation!
One of the easiest car buying experience we’ve ever had.
One of the easiest car buying experience we’ve ever had. We cannot recommend Makayla Fulgoni enough. She made our experience fun and super easy!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're so glad to hear that Makayla made your car-buying experience enjoyable and hassle-free. We appreciate your recommendation and hope you enjoy your new vehicle from Autofair Volkswagen Of Nashua!
Salesperson couldn’t answer all my questions and they
Salesperson couldn’t answer all my questions and they forgot the inspection sticker at pickup.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
This feedback is concerning to read, and I understand why you're upset. We aim to deliver a communicative and seamless sales experience, and I apologize that this was not reflected in your visit. Please contact me directly when you have a moment so we can get your inspection sticker to you and see how else we can improve your 3-star rating. Thank you, Mike Miller - Sales Manager - 603 943 8717
Very helpful and friendly,f4om the sales office to
Very helpful and friendly,f4om the sales office to service. Really available to answer questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your business and hope to see you back again at Autofair Volkswagen Of Nashua!
This is my third vehicle with VW-Nashua.
This is my third vehicle with VW-Nashua. Repeatedly, they have gone above and beyond. They will continue to be my go-to and will always be a top recommendation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heather, thank you so much for your continued support and kind words! We're honored to be your go-to dealership and appreciate you recommending us. We look forward to serving you again at Autofair Volkswagen Of Nashua!
Excellent service from beginning to end.
Excellent service from beginning to end. I can't remember his name but the person who waited on me was extremely professional and explained the service in detail. One of the better dealers for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jill, thank you for the great review! We're glad to hear that our team provided excellent service and took the time to explain everything. We appreciate your kind words and look forward to seeing you again at Autofair Volkswagen Of Nashua!
Great to work with.
Great to work with. Easy in and out. Work was done on time and correct
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is always happy to help you out, Tim! Thanks for supporting Autofair Volkswagen Of Nashua and we will see you next time!
Service has always been accommodating and friendly.
Service has always been accommodating and friendly. Prices are competitive and sometimes better than other local shops.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, Joe! We are so glad to hear that you are confident in the Autofair Volkswagen Of Nashua team to get the job done. We hope to see you back again down the road!
Very friendly and easy to work with!
Very friendly and easy to work with! Both Nick an Jamal were wonderful to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Nick and Jamal took such great care of you! Thank you for choosing Autofair Volkswagen Of Nashua and for sharing your experience. Safe travels ahead!
Thank you 😊