Empire Auto Imports

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Reviews

2.4
(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Auto Imports from DealerRater.

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5.0

Recommended!!

First off I would like thank Adam and the team for helping me secure financing on my new 2020 toyota camry. very pleasant experience and got treated like family. I recommend this dealer to anyone who is looking for the cars.

1.0

heads up

Just by looking at the reviews, I'm discourage. I would not recommend a dealer that has a bad rap. I was looking for a car but I'm very discourage by the stuff people said about this dealerships

5.0

Outstanding place! Highly recommend! Friends,famil

Top to bottom great experience l! I can’t be happier with my purchase and the way they treated me. Thank you to the entire team!

1.0

Dishonest Listing

Went to look at a 2018 Ram and on arrival was told that the vehicle was so badly damaged it wouldn't qualify for financing. No indication of this in the listing. They then tried to steer me towards another vehicle. Complete waste of time.

1.0

Toyota Camry 2021 stock# SAI1667, advertised

Toyota Camry 2021 stock# SAI1667, advertised on Carguru and Cars.com is completely fraud they do not have the car and lie with customers just to pull them to sell more expense cars which are not advertised on these websites. So my experience with them is very bad they insult people and doing a fraud with people so please please be careful with them. So Cars and Carguru should revoke their membership from their websites.

1.0

Their ad said their van had a lot of features.

Their ad said their van had a lot of features. I get there and it hardly had any features. The dealer was blaming someone else. I told him he is responsible for what is said about his cats and that this was fraud I learned this was common in Virginia. Will never buy a car in that state

1.0

I would never recommend that you visit this dealer

I would never recommend this dealership since the Manager, who should be the friendliest, is the person who mistreats in words, also the cars are clean in carfax because no accidents have been reported, but in the bodywork you realize that they have been Crashed and rebuilt, don't waste your time in this place

1.0

Deceptive - avoid at all costs

Deceptive and shady business ethics. As some others have said, we drove quite a distance to see a car that they had listed - despite calling them ahead of time. When we showed up, they first told that the car was only for cash customers and then changed their statement and said that it was just sold. Instead, they showed us cars that looked pretty tired and rough. They think they are smart but people don’t live in caves and they know when someone’s trying to cross you.

4.0

I recommend this dealer.

The application process has not been complicated, the attention has been good and the handling of the young people is very professional, especially Andres who helped me until the last moment. I only give 4 stars since I understand that it could be improved in relation to the waiting time and thus make the process a little faster, but I recommend this dealer.

1.0

The Owner will Harass you

The Owner will Harass You and is unprofessional. If you point out a mistake on their end, he will call you or text you nonstop from multiple different numbers cussing you out. He claims to want to make dealer/customer relationships, but ends up cussing you out. It's like he thinks he's acting tough, but in reality he's driving away business. He's asking for someone to file harasment charges against him.

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