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Jeff Wyler Superior Honda

(840 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (513) 297-2486 (513) 297-2486
Used (513) 815-3986 (513) 815-3986
Service (513) 815-3951 (513) 815-3951

Reviews

(840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Superior Honda from DealerRater.

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He was amazing amazing amazing the best ever and I

He was amazing amazing amazing the best ever and I enjoyed his service it was a 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aubree, we're thrilled to hear you received such amazing service from our team here at Jeff Wyler Superior Honda! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

Dealer response

Thank you so much #WylerWay!!!

Erin was so helpful and made my visit very pleasant.

Erin was so helpful and made my visit very pleasant. My experience is always wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rickii, we're glad Erin made your visit pleasant and that you always have a wonderful experience with us at Jeff Wyler Superior Honda. We look forward to serving you again! Safe travels!

Dealer response

Thank you !!!

The wait time for a basic oil change and tire rotation is

The wait time for a basic oil change and tire rotation is ridiculously long and was made worse by the service technician not being friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for the long wait time and any lack of friendliness from our service technician. We strive to provide efficient and courteous service, so it's disappointing to hear about your experience. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Chris Heck - General Manager - chris.heck@jeffwyler.com

Deceptive advertising, said $1300 add ons were mandatory.

Deceptive advertising, said $1300 add ons were mandatory. I said if they are now permanentIy part of the car, then that should be part of the advertised price. They lied and said it was in the small print on their website ( it is not) I refused and they acted like removing them from the OTD price was part of the negotiating process. They are supposed to disclose by law that add ons are not mandatory. so I got no negotiation on my car because they said they were mandatory and “if we drop the $1300, will you buy the car” I didn’t know any different. Slimy, deceptive and why used car dealers have a bad reputation. Would never go back there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jen, I'm sorry to hear about your experience and any confusion it may have caused. We strive for transparency in our pricing and it's concerning that this wasn't reflected during your visit. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Chris Heck - General Manager - chris.heck@jeffwyler.com

Dealer response

This is Joe one of the Sales managers here at JW Superior Honda. I would like to hear about your interaction. Please reach out to me at 513-354-3389. Talk to you soon!

The first maintenance on the new car went very well.

The first maintenance on the new car went very well. They had completed the maintenance quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad the team provided five-star care and we look forward to seeing you again! - Jeff Wyler Superior Honda

Dealer response

Thank you so much !! #WylerWay!!!!

The dealership was very helpful and was able to get me a

The dealership was very helpful and was able to get me a car within my price range. Steven the sales rep was very kind and perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Steven and the team at Jeff Wyler Superior Honda were able to assist you in finding the perfect vehicle for your needs. Thank you for sharing your positive experience!

Dealer response

Thank you so much !!!! #WylerWay!!!!

great service.

great service. Waiting time not too long. service manager explained the service required and the cost very clearly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service manager at Jeff Wyler Superior Honda provided clear explanations and efficient service. Thank you for the feedback! Safe travels!

Kevin johnson was very helpful.

Kevin johnson was very helpful. Help me get in a car. No problems or anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thank you for the awesome review! - Jeff Wyler Superior Honda

Employees are friendly and willing to help with any

Employees are friendly and willing to help with any questions or concerns when we come in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jane, we're delighted to hear that our team at Jeff Wyler Superior Honda has been helpful and friendly during your visits. Thank you for sharing your experience with us!

It is a good place to get a car at and good people there

It is a good place to get a car at and good people there always helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jeff Wyler Superior Honda, we appreciate your positive feedback!

Dealer response

Thank you so much !!! #WylerWay!!!!