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Jeff Wyler Acura of Fairfield

(98 reviews)
Visit Jeff Wyler Acura of Fairfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:30am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
New (513) 785-0098 (513) 785-0098
Used (513) 275-5539 (513) 275-5539
Service (513) 785-0152 (513) 785-0152

Inventory

See all 134 vehicles from this dealership.

About our dealership

Here, at Jeff Wyler Acura of Fairfield, we use our years of luxury car dealership experience and well-trained team to satisfy drivers from all over Ohio. Throughout our time, we have cultivated a list of services and an Acura inventory that will impress customers from Hamilton, Loveland, OH, and Montgomery, OH. Our dedicated luxury Acura dealership team is here and ready to answer your questions or show you your next car!
Welcome to Jeff Wyler Acura of Fairfield

Service center

Phone number (513) 785-0152

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
9:00am–1:00pm
Sunday
Closed

Reviews

(98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tim and everyone at Jeff Wyler Acura were extremely

Tim and everyone at Jeff Wyler Acura were extremely pleasant to work with. They made buying a car smooth, easy and enjoyable. I would recommend them to a friend.

Tim and everyone at Jeff Wyler Acura were extremely

Tim and everyone at Jeff Wyler Acura were extremely pleasant to work with. They made buying a car smooth, easy and enjoyable. I would recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Jeff Wyler Acura.

Great experience at Jeff Wyler Acura. They helped me find my new Acura MDX everyone was super helpful. 10 out of 10 experience.

Great experience at Jeff Wyler Acura.

Great experience at Jeff Wyler Acura. They helped me find my new Acura MDX everyone was super helpful. 10 out of 10 experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worked with me on my trade and working a good deal but

Worked with me on my trade and working a good deal but could not finalize the deal because I was leaving on cruise and decided a trade was not in my best interest! If the car is still available when I return we will pick up and see if we can put a deal I. Place!

Worked with me on my trade and working a good deal but

Worked with me on my trade and working a good deal but could not finalize the deal because I was leaving on cruise and decided a trade was not in my best interest! If the car is still available when I return we will pick up and see if we can put a deal I. Place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Really knowledgeable, very professional.

Really knowledgeable, very professional.. Answered all questions posed to them. Very much worth the drive to deal with them. I had called ahead and they were waiting for me along with a clean car to test drive .

Really knowledgeable, very professional.

Really knowledgeable, very professional.. Answered all questions posed to them. Very much worth the drive to deal with them. I had called ahead and they were waiting for me along with a clean car to test drive .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Andrew, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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After a year I was advised the replacement part was

After a year I was advised the replacement part was available. I called Wyler Acura on a Friday and had an appointment on Monday.

After a year I was advised the replacement part was

After a year I was advised the replacement part was available. I called Wyler Acura on a Friday and had an appointment on Monday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

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This dealership was the most professional we have

This dealership was the most professional we have encountered. Pierre was top-notch! When we first arrived, he greeted us at the door and took time to show us the used Pilot even though it was very close to closing time. We received a great deal and he worked with us to give us a good price on our old vehicle. When we went to pick up our Pilot, Pierre sat in the back seat and gave us a very thorough explanation of how everything worked. Pierre answered all our questions. He was professional and courteous even though he had another customer waiting. Pierre also helped us order car mats to protect the Pilot from our young grandchildren! Pierre deserves a promotion based on our experience!!! I highly recommend him and this dealership to everyone!

This dealership was the most professional we have

This dealership was the most professional we have encountered. Pierre was top-notch! When we first arrived, he greeted us at the door and took time to show us the used Pilot even though it was very close to closing time. We received a great deal and he worked with us to give us a good price on our old vehicle. When we went to pick up our Pilot, Pierre sat in the back seat and gave us a very thorough explanation of how everything worked. Pierre answered all our questions. He was professional and courteous even though he had another customer waiting. Pierre also helped us order car mats to protect the Pilot from our young grandchildren! Pierre deserves a promotion based on our experience!!! I highly recommend him and this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Susan, we're happy you found our staff to be so supportive during your experience here at Jeff Wyler Acura of Fairfield. We are always more than happy to assist you if anything else comes up. Take care!

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2018 challenger hellcat

the salesman did a walkaround on the hellcat i was going to look at, went around describing the cars features and saying the car has good tire tread. I drove 6.5 hours to see the car and come to find out front tires are bald and do not pass inspection. salesman said tires passed inspection. I had the auto tech check the tires at my request with the salesman there and failed, and then says car is as is. They let me drive 6.5 hours back home with bald front tires with no regard for our safety in rainy conditions. THE DEALER IS A LIAR AND A CROOK, GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!!

2018 challenger hellcat

the salesman did a walkaround on the hellcat i was going to look at, went around describing the cars features and saying the car has good tire tread. I drove 6.5 hours to see the car and come to find out front tires are bald and do not pass inspection. salesman said tires passed inspection. I had the auto tech check the tires at my request with the salesman there and failed, and then says car is as is. They let me drive 6.5 hours back home with bald front tires with no regard for our safety in rainy conditions. THE DEALER IS A LIAR AND A CROOK, GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John J Kapitany, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (513) 829-8500 so we may assist you in moving forward towards a resolution.

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Used to be the best, now dishonest.

This used to be the best Acura dealer in town, until Jeff Wyler purchased them. They have gone down hill ever since. Steve is a great, honest salesperson...unfortunately the dealership no longer lets him behave this way. Buyer beware.

Used to be the best, now dishonest.

This used to be the best Acura dealer in town, until Jeff Wyler purchased them. They have gone down hill ever since. Steve is a great, honest salesperson...unfortunately the dealership no longer lets him behave this way. Buyer beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Find another dealership

They are all about the money, not the customer. Terrible experience and would never recommend. Overpriced, poor customer service and and the vehicles not inspected or cleaned well.

Find another dealership

They are all about the money, not the customer. Terrible experience and would never recommend. Overpriced, poor customer service and and the vehicles not inspected or cleaned well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Potential customer

I visited this dealership to price a new Acura. Very good customer service. However lacked creativity and engagement in the persuasive sales technique. Lacked follow-up

Potential customer

I visited this dealership to price a new Acura. Very good customer service. However lacked creativity and engagement in the persuasive sales technique. Lacked follow-up

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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