Reviews
Tim and everyone at Jeff Wyler Acura were extremely
Tim and everyone at Jeff Wyler Acura were extremely pleasant to work with. They made buying a car smooth, easy and enjoyable. I would recommend them to a friend.
Tim and everyone at Jeff Wyler Acura were extremely
Tim and everyone at Jeff Wyler Acura were extremely pleasant to work with. They made buying a car smooth, easy and enjoyable. I would recommend them to a friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at Jeff Wyler Acura.
Great experience at Jeff Wyler Acura. They helped me find my new Acura MDX everyone was super helpful. 10 out of 10 experience.
Great experience at Jeff Wyler Acura.
Great experience at Jeff Wyler Acura. They helped me find my new Acura MDX everyone was super helpful. 10 out of 10 experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worked with me on my trade and working a good deal but
Worked with me on my trade and working a good deal but could not finalize the deal because I was leaving on cruise and decided a trade was not in my best interest! If the car is still available when I return we will pick up and see if we can put a deal I. Place!
Worked with me on my trade and working a good deal but
Worked with me on my trade and working a good deal but could not finalize the deal because I was leaving on cruise and decided a trade was not in my best interest! If the car is still available when I return we will pick up and see if we can put a deal I. Place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Really knowledgeable, very professional.
Really knowledgeable, very professional.. Answered all questions posed to them. Very much worth the drive to deal with them. I had called ahead and they were waiting for me along with a clean car to test drive .
Really knowledgeable, very professional.
Really knowledgeable, very professional.. Answered all questions posed to them. Very much worth the drive to deal with them. I had called ahead and they were waiting for me along with a clean car to test drive .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Andrew, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
After a year I was advised the replacement part was
After a year I was advised the replacement part was available. I called Wyler Acura on a Friday and had an appointment on Monday.
After a year I was advised the replacement part was
After a year I was advised the replacement part was available. I called Wyler Acura on a Friday and had an appointment on Monday.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
This dealership was the most professional we have
This dealership was the most professional we have encountered. Pierre was top-notch! When we first arrived, he greeted us at the door and took time to show us the used Pilot even though it was very close to closing time. We received a great deal and he worked with us to give us a good price on our old vehicle. When we went to pick up our Pilot, Pierre sat in the back seat and gave us a very thorough explanation of how everything worked. Pierre answered all our questions. He was professional and courteous even though he had another customer waiting. Pierre also helped us order car mats to protect the Pilot from our young grandchildren! Pierre deserves a promotion based on our experience!!! I highly recommend him and this dealership to everyone!
This dealership was the most professional we have
This dealership was the most professional we have encountered. Pierre was top-notch! When we first arrived, he greeted us at the door and took time to show us the used Pilot even though it was very close to closing time. We received a great deal and he worked with us to give us a good price on our old vehicle. When we went to pick up our Pilot, Pierre sat in the back seat and gave us a very thorough explanation of how everything worked. Pierre answered all our questions. He was professional and courteous even though he had another customer waiting. Pierre also helped us order car mats to protect the Pilot from our young grandchildren! Pierre deserves a promotion based on our experience!!! I highly recommend him and this dealership to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Susan, we're happy you found our staff to be so supportive during your experience here at Jeff Wyler Acura of Fairfield. We are always more than happy to assist you if anything else comes up. Take care!
2018 challenger hellcat
the salesman did a walkaround on the hellcat i was going to look at, went around describing the cars features and saying the car has good tire tread. I drove 6.5 hours to see the car and come to find out front tires are bald and do not pass inspection. salesman said tires passed inspection. I had the auto tech check the tires at my request with the salesman there and failed, and then says car is as is. They let me drive 6.5 hours back home with bald front tires with no regard for our safety in rainy conditions. THE DEALER IS A LIAR AND A CROOK, GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!!
2018 challenger hellcat
the salesman did a walkaround on the hellcat i was going to look at, went around describing the cars features and saying the car has good tire tread. I drove 6.5 hours to see the car and come to find out front tires are bald and do not pass inspection. salesman said tires passed inspection. I had the auto tech check the tires at my request with the salesman there and failed, and then says car is as is. They let me drive 6.5 hours back home with bald front tires with no regard for our safety in rainy conditions. THE DEALER IS A LIAR AND A CROOK, GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
John J Kapitany, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (513) 829-8500 so we may assist you in moving forward towards a resolution.
Used to be the best, now dishonest.
This used to be the best Acura dealer in town, until Jeff Wyler purchased them. They have gone down hill ever since. Steve is a great, honest salesperson...unfortunately the dealership no longer lets him behave this way. Buyer beware.
Used to be the best, now dishonest.
This used to be the best Acura dealer in town, until Jeff Wyler purchased them. They have gone down hill ever since. Steve is a great, honest salesperson...unfortunately the dealership no longer lets him behave this way. Buyer beware.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Find another dealership
They are all about the money, not the customer. Terrible experience and would never recommend. Overpriced, poor customer service and and the vehicles not inspected or cleaned well.
Find another dealership
They are all about the money, not the customer. Terrible experience and would never recommend. Overpriced, poor customer service and and the vehicles not inspected or cleaned well.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Potential customer
I visited this dealership to price a new Acura. Very good customer service. However lacked creativity and engagement in the persuasive sales technique. Lacked follow-up
Potential customer
I visited this dealership to price a new Acura. Very good customer service. However lacked creativity and engagement in the persuasive sales technique. Lacked follow-up
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase