Keffer Hyundai

Very pleased with the way the dealership handled the transaction. Would buy here again anytime.

This is our fifth purchase from Keffer and our best experience. Our sales person, Chuck was very knowledgeable and helpful.

If you read these reviews, believe them. If you can help it Do BUY or have your car serviced here. The manager Breion is incompetent, unprofessional and dishonest person, My family have bought 5 cars here, I will never, ever get another one. Its a shame a company that need’s customers have horrible customer service!

I originally showed up for this appt to find out they needed my car for a week to fix this recall and the part wasn’t in. Since I need a car, I had to reschedule for 2 months later which was the first time a loaner was available. We then had to delay again bc the promised concierge service wasn’t scheduled. 5 days after dropping off my car, I got an email listing over $1000 worth of service I needed to have done, nearly all which had been done literally ONE WEEK earlier at another shop as I have had too many troubles with the quality of repairs and communication at this dealership to ever go here for anything other than recalls. In summary- while I live my genesis, I will never buy another one due to the horrible experiences I’ve had in the service department over the past 10 years and 3 cars. Sales is great, but I am tired of having to go to them to fix every issue I have with service. One time they kept my car for two weeks and wouldn’t take or return my calls that entire time! Avoid anything at this dealership- I hear the north charlotte genesis is much better, but it’s too far for me personally to try.

The dealership experience was refreshingly pressure-free. Every associate was both attentive and professional, guiding me through my credit profile and how to enhance it without a hint of condescension. Despite my fair credit score, their treatment made me feel valued beyond just the numbers, genuinely earning my business. The purchasing process was impressively quick as well! My time at the store was roughly 3, certainly no longer than 4 hours. I want to extend a special thanks to Levi, Chad, and James for making the experience outstanding.

Great service, appreciated Kaajah Funderburk/Svc Adviser's accurate indication of how long the wait would be and they delivered on time. Vehicle serviced as well as car washed!

Car porter and service writer were great. Very positive and energetic. Would definitely recommend. Keffer Hyundai

Keffer Hyundai, is a very deceitful , and dishonest dealership , Hyundai should be ashamed to have a dealership like this , I bought a new sonata sel plus , I drove it liked it bought it , Farrid said he would wash it when I signed papers, it was delivered dirty and I was told sorry it only had 1 key, I never would have bought it with one key , my trade had 2, when I signed papers it stated it had 12 miles on it , but it had 22,, I called back to talk to Eden about the key still waiting on that call, Beware do not buy from this dealership

After maintenance finished, Genesis workshop team brought my car back home!... this is highly appreciated.

Very nice experience and the time in and out was great. Appreciate all the effort to keep it within the 2 hours