Reviews
Low pressure.
Low pressure. Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come out.
Low pressure.
Low pressure. Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come out.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would highly recommend courtesy for it to anyone
I would highly recommend courtesy for it to anyone looking for a Ford service department. The communication and service were stellar. They went above and beyond to make sure my car needs were met. They will definitely become the Ford dealership then I will deal with from now on.
I would highly recommend courtesy for it to anyone
I would highly recommend courtesy for it to anyone looking for a Ford service department. The communication and service were stellar. They went above and beyond to make sure my car needs were met. They will definitely become the Ford dealership then I will deal with from now on.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Kane and Spencer, Courtesy Ford?
Kane and Spencer, Courtesy Ford?s mobile service crew, were friendly, knowledgeable, and efficient. They were on-time, and completed my safety recall repair within thirty minutes. This is excellent service!
Kane and Spencer, Courtesy Ford?
Kane and Spencer, Courtesy Ford?s mobile service crew, were friendly, knowledgeable, and efficient. They were on-time, and completed my safety recall repair within thirty minutes. This is excellent service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kurt, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Ford Portland! If you have any further questions, please give us a call. We're always happy to help!
Good service department, Brian Sterrett the great svc
Good service department, Brian Sterrett the great svc advisor I've known for years and I don't give praise lightly...too many less than satisfactory experiences other places.
Good service department, Brian Sterrett the great svc
Good service department, Brian Sterrett the great svc advisor I've known for years and I don't give praise lightly...too many less than satisfactory experiences other places.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jon, we're happy you found our staff to be so supportive during your experience here at Courtesy Ford Portland. Please don't hesitate to reach out if there's anything additional we can do for you.
Overall Courtesy Ford is a respectable business.
Overall Courtesy Ford is a respectable business. Perfection isn't achievable - but a strong employee base with dedication and pride matters. Courtesy Ford has great sales force, and customer service is better than average. Service department gets a plus for honesty.
Overall Courtesy Ford is a respectable business.
Overall Courtesy Ford is a respectable business. Perfection isn't achievable - but a strong employee base with dedication and pride matters. Courtesy Ford has great sales force, and customer service is better than average. Service department gets a plus for honesty.
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience & Rob at the body shop is AMAZING!
Excellent experience & Rob at the body shop is AMAZING!! The finance department & the salesman were great too! Would recommend this dealership!! Go check them out!!
Excellent experience & Rob at the body shop is AMAZING!
Excellent experience & Rob at the body shop is AMAZING!! The finance department & the salesman were great too! Would recommend this dealership!! Go check them out!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Wendi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
great service they were willing to stay past closing the
great service they were willing to stay past closing the make the deal on the last day of employee pricing
great service they were willing to stay past closing the
great service they were willing to stay past closing the make the deal on the last day of employee pricing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a mobile service visit to review a recall.
I had a mobile service visit to review a recall. The technicians were excellent, and reviewed my vehicle while doing investigating the recall item. This was a very helpful service.
I had a mobile service visit to review a recall.
I had a mobile service visit to review a recall. The technicians were excellent, and reviewed my vehicle while doing investigating the recall item. This was a very helpful service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Steven, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service!
Excellent service! Loaner Lincoln provided. Lots of text messages from the driver regarding the arrival of my loaner, when my vehicle arrived at the dealership for service, and from the service technician when my repairs were completed!
Excellent service!
Excellent service! Loaner Lincoln provided. Lots of text messages from the driver regarding the arrival of my loaner, when my vehicle arrived at the dealership for service, and from the service technician when my repairs were completed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Marvin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service staff got me in as requested and installed a
Service staff got me in as requested and installed a bumper guard that was inadvertently missed when I purchased the vehicle. There was no haggling about whose responsibility it was to take care of this oversight. They willingly did the installation, quickly and with good quality.
Service staff got me in as requested and installed a
Service staff got me in as requested and installed a bumper guard that was inadvertently missed when I purchased the vehicle. There was no haggling about whose responsibility it was to take care of this oversight. They willingly did the installation, quickly and with good quality.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!