Courtesy Ford - Portland

Routine maintenance oil change, etc. plus a repair to the right rear passenger door handle and lock, reconnection of an internal cable! Upon return, Raul noticed a strong burning oil smell and said I should mention it to the Service Dept. not the first time it’s happened. Drive thru workers even notice it.

Great service, customer and mechanical, Uber ride was available also, which makes daytime appointments so much easier, have been a loyal customer for 25 yrs!!!!!

One of the best dealerships I’ve ever used! They staff was all very knowledgeable and friendly!! Exceptional customer service!! Thank you for making my car buying experience fun!!

My formerly very reliable 2002 Ford Explorer, purchased new, with 130,000 original miles, quit running. I had it towed to Courtesy Ford and, after at least four trips to the facility and over $6,000 paid for repairs, my vehicle still will not start and run. I want the Explorer for tasks my new Honda SUV cannot do easily and have studded snow tires for it for winter use - if I could use it. This experience has entailed at least four tows to Courtesy, many days in the shop, much inconvenience and expense, and I'm right where I started. And I had to buy another car I was not ready to buy because I had to have a way to get around during this debacle. Ray Croon acted sympathetic, but would not guarantee no charges for diagnostics (I paid for on each previous attempt). All I want is my reliable Explorer for towing, winter travel, other purposes it is made and equipped to do. I will not have this despite all the money and effort I paid Courtesy Ford to have again.

Variety of service offered by this dealership is exceptional. We especially like the mobile Home Service.

Vehicle went in for service - and came out with inoperable systems - that were functioning when the vehicle came in. Service took over a week, anf the vehicle came back dirtier than when it went in. The voice commands were fully operational when I put the vehicle in. Completely inoperative when I got is back

Zach was wonderful. He explained everything to us about our new Bronco and got me the exact color and type that I wanted. We have bought many vehicles from Courtesy Ford and this transaction was one of the best. Thank you Zach and Courtesy Ford

Went in for my 5000 mile oil change as I have for the past 5 years and was very disappointed in the service I received this time. Last time I was there they change out a front headlight that was out and when we got home it was pointing sideways which we did not realize till nighttime. We live about 40 minutes from the dealership and decided to wait till this time to let them know and fix. Unfortunately, after explaining to the service lady what happened, she said they would have to take the front bumper off and take it next door to fix and would take at least 2 hours. I am very disappointed with their response and should be free to fix. Will not be going back after many years of changing our oil there

Great service. Quick in and out. Look forward to driving the new car. Called ahead and had some of the paperwork already completed. Much appreciation.

Service Rep Brian was knowledgeable and understood the maintenance needed for my vehicle. Valet picked up my vehicle and it was returned within 4 hours. I can always get a service appointment within a week at Courtesy Ford.