Reviews
Excellent experience
Very fair, and willing to please. Would definitely purchase from haley again. Very friendly and conscientious. Beautiful showroom and very organizes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales Survey
my salesperson Seth Parriss was the very friendly and did whatever he could to make my deal work. Everyone at the dealership was so friendly and helpful and did whatever they could to keep my business. the finance manager Cory was wonderful as well. Seth took the time to help me with my car seats and spent a lot of time telling me about the vehicle and doing whatever he could to make this work for me. he was wonderful ! everyone at the dealership was so polite and welcoming ! WONDERFUL EXPERIENCE !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean lot to us, Sarah. We appreciate your feedback and are happy to hear that Seth and Cory were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Haley Toyota
Ease of getting an appointment - quality of service- friendliness and layout of service area - amenities available including computer area
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Dennis and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like us on Facebook to get all the good service deals! Best, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com
car maintenance
Very professional and friendly. The facility is clean and comfortable and making the appointment was quick and easy. The service provided was explained to me before leaving. Great experience !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Randall! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Best, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com
Haley Toyota
Friendly staff, excellent waiting area, very fast service , quality care for your vehicle. With such a nice waiting area and fast service , it makes getting your car maintenance painless. Highly recommended and appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beautiful waiting area.
Friendly service advisors. On time when I have scheduled appointment. Spacious waiting area with wi-if and charging stations. Free coffee and hot coco.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Convenient and timely
Facilities clean, refreshments available and convenient, customer service top notch, appointment met and estimated time was dependable, and nice experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com
Great service,helpful staff,clean facilities.
The personality and help of the staff at Haley Toyota of Roanoke, rates highly in our family. This is highly important to us to know our car is well taken care of. We have always used Haley Toyota since the car was new.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Haley Toyota. If you have any further needs, do not hesitate to come back in for a visit. Best, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com
Great sales people! Loved working with Robert B.
Sales person, Robert B, was great during the leasing process.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salil, we are truly grateful for this awesome review! We are thrilled that Robert was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Sales rep, Robert Buster, was terrific.
Robert Buster was a terrific salesman. Very helpful and was easy to work with. Would recommend anyone buying a vehicle to go see Robert Buster at Haley Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Joseph. We're glad to have Robert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com