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Geneva Auto Sales

(5 reviews)
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Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–4:00pm
Sunday Closed
(413) 314-2271 (413) 314-2271

Inventory

See all 28 vehicles from this dealership.

About our dealership

Welcome to Geneva Auto Sales LLC. We are a full service Massachusetts used car dealer located in West Springfield serving the towns of Hampden County Springfield MA, Chicopee MA, Longmeadow MA, Agawam MA, East Longmeadow MA, Holyoke MA, Westfield MA, Ludlow MA, Southwick MA, Wilbraham MA, South Hadley MA, Easthampton MA, Somers CT, Windsor Locks CT and Northampton MA. We take pride in the quality used inventory that we carry that include Cadillac, Ford, Honda, Hyundai, Kia, Mazda, Nissan, Scion and Toyota.
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Reviews

(5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Geneva Auto Sales from DealerRater.

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Purchased a Nissan rogue on a Friday, picked it up on

Purchased a Nissan rogue on a Friday, picked it up on Monday, on Buyer Beware Purchased a vehicle on Friday, picked it up on MondY, by Thursday, the rear end blew, The dealer said they did an inspection of the vehicle. We found other problems also but the big one was $1500 for a rear end. The dealer took no responsibility at all!

Purchased a Nissan rogue on a Friday, picked it up on

Purchased a Nissan rogue on a Friday, picked it up on Monday, on Buyer Beware Purchased a vehicle on Friday, picked it up on MondY, by Thursday, the rear end blew, The dealer said they did an inspection of the vehicle. We found other problems also but the big one was $1500 for a rear end. The dealer took no responsibility at all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a very nice experience with the owner.

I had a very nice experience with the owner. He seemed fair and down to earth. It did not want to see me have to do extra for him to show his courteous nature.

I had a very nice experience with the owner.

I had a very nice experience with the owner. He seemed fair and down to earth. It did not want to see me have to do extra for him to show his courteous nature.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I met the owner and he was a tremendous guy.

I met the owner and he was a tremendous guy. He was very kind and fair and in a separate situation I offered him money for a favor he had granted me and he would not accept it. This is real American charm.

I met the owner and he was a tremendous guy.

I met the owner and he was a tremendous guy. He was very kind and fair and in a separate situation I offered him money for a favor he had granted me and he would not accept it. This is real American charm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I buy a ford and by now love it thank you so much.

I buy a ford and by now love it thank you so much. Good dealer

I buy a ford and by now love it thank you so much.

I buy a ford and by now love it thank you so much. Good dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not very honest

I contacted the dealer Friday night to see if a particular car was still available. They said it was so we set an appt to see it the next day at 11am. Drove 45 minutes just to find out that they sold it and someone had put a deposit on it days ago. They said they could show me something else. They also hard pressed to have me complete the credit app in text messages before I got there and I'm so glad I waited. By the way, it's now Monday night and the car is still posted for sale.

Not very honest

I contacted the dealer Friday night to see if a particular car was still available. They said it was so we set an appt to see it the next day at 11am. Drove 45 minutes just to find out that they sold it and someone had put a deposit on it days ago. They said they could show me something else. They also hard pressed to have me complete the credit app in text messages before I got there and I'm so glad I waited. By the way, it's now Monday night and the car is still posted for sale.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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