Reviews
Your customer service specialist, Allsion Dempster, was
Your customer service specialist, Allsion Dempster, was very attentive and knowledgable. She definitely put the customer first. Your company is successful because of its focus on customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dee, Thank you for your 5-star rating! We are happy to hear that Allison took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
Efficient, comfortable service center.
Efficient, comfortable service center. Service rep was pleasant, didn't rush and communicated very well.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive review! Thank you for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!
Looks like they are transforming into a well managed
Looks like they are transforming into a well managed facility , I was in and out in about an hour. And was pleased to see the video of the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!
Great experience dealing with Empire Mazda.
Great experience dealing with Empire Mazda. They gave me the best deal around, and the people there were pleasant to deal with. I will definitely come back next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marc, Thank you for your 5-star rating! We are so glad that our team could provide you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!
They were friendly and knowledgeable about the issues.
They were friendly and knowledgeable about the issues. I think that service department is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive review! We are happy to hear that our team provided you with top-notch service throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Sherry was fantastic and I had a really great experience
Sherry was fantastic and I had a really great experience at this dealership! Got our CX-5 here and she made the process smoother than I thought imaginable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so appreciative of the opportunity to work with you, and we are delighted that she provided you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!
Very happy with my experience with empire mazda.
Very happy with my experience with empire mazda. Everyone was very helpful and friendly and helped me get into the right vehicle for my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are so glad that our team took great care of you and met your automotive needs! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!
I had the best experience with Empire Mazda of
I had the best experience with Empire Mazda of Huntington. Especially with John Bartlett from sales. He made it so effortless to buy a car. We did everything over the phone and through email so when I got to the dealership, it was about 15 min to sign the paperwork (Thanks to Mike Washington in finance for doing everything so efficiently). Then it was a few more minutes for John to show me all the cool features of my new car before I drove drive off the lot!! Everything John promised regarding the price and the options in the car was 100% accurate. No games…just amazing customer service. I can’t thank You enough for making my car buying experience so pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nanci, Thank you so much for your amazing review! Providing a smooth and remarkable experience is always our goal, and we are delighted that John's and Michael's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!
This is my 3rd vehicle purchased/leased from Huntington
This is my 3rd vehicle purchased/leased from Huntington Mazda. Huntington Mazda is hands down the best dealership to work with. Both the sales and service departments go out of their way to make sure you have the best experience possible. Unfortunately I can’t say the same about Huntington Land Rover, which was the worst customer service I have ever dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We are honored by your continued business, and we are so glad that our team consistently takes great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Empire Mazda made the process of getting my new CX-5
Empire Mazda made the process of getting my new CX-5 seemless, from beginning to end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karen, Congratulations on your new vehicle! We are so glad that our team could provide you with a smooth, top-notch experience! We greatly appreciate the opportunity to work with you. Thank you so much for your positive review. Safe travels!