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Jim Shorkey Mazda

(7 reviews)
Visit Jim Shorkey Mazda
Sales hours: 8:30am to 7:30pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 8:00am–6:00pm
Tuesday 8:30am–7:30pm 8:00am–6:00pm
Wednesday 8:30am–7:30pm 8:00am–6:00pm
Thursday 8:30am–7:30pm 8:00am–6:00pm
Friday 8:30am–7:30pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 9:00am–4:00pm
Sunday Closed Closed
New (888) 379-8065 (888) 379-8065
Used (888) 380-0041 (888) 380-0041
Service (888) 380-3587 (888) 380-3587

Inventory

See all 103 vehicles from this dealership.

Incentives

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About our dealership

Buy or lease your perfect Mazda from our team of passionate, down-to-earth individuals at Jim Shorkey Auto Group! With being in business for over 40 years, our team still strives to deliver dream vehicles to our customers every day. We have served the Western Pennsylvania, Pittsburgh and Ohio areas with our top customer experience and variety of brands.

Service center

Phone number (888) 380-3587

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Reviews

(7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Mazda from DealerRater.

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Raine was excellent!

Raine was excellent!! Thank you for treating us like family!! Highly recommend this dealership!! Thank you, Raine

Raine was excellent!

Raine was excellent!! Thank you for treating us like family!! Highly recommend this dealership!! Thank you, Raine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Wasn't sure exactly what kind of car I wanted when I was

Wasn't sure exactly what kind of car I wanted when I was looking. I thought I would check out the new Mazda SUVs I see all over the road. My salesman was able to get me into a cx30, and I love it! The whole process was easier than I thought. I'll definitely be a returning customer for a new car or for service.

Wasn't sure exactly what kind of car I wanted when I was

Wasn't sure exactly what kind of car I wanted when I was looking. I thought I would check out the new Mazda SUVs I see all over the road. My salesman was able to get me into a cx30, and I love it! The whole process was easier than I thought. I'll definitely be a returning customer for a new car or for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tristan was wonderful.

Tristan was wonderful. Very quick and easy process no hassle. I would highly recommend his services. Very good young man Very respectful & professional

Tristan was wonderful.

Tristan was wonderful. Very quick and easy process no hassle. I would highly recommend his services. Very good young man Very respectful & professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience 5 stars all around they have some of the

Great experience 5 stars all around they have some of the best prices in the market.

Great experience 5 stars all around they have some of the

Great experience 5 stars all around they have some of the best prices in the market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Family Experience

Jim Shorkey Mazda in Gainesville Georgia is a top rate Dealership.The Staff are genuine.Very helpful and pleasant.Faith was very nice and very professional and found ways to cut a deal,that I could afford.Even during the paperwork process,She stayed right with me,and talked with me,just like a Family member, that knew me for years.The members of the Staff came and introduced theirselves,and made me feel very welcome.I highly recommend this dealership.

Family Experience

Jim Shorkey Mazda in Gainesville Georgia is a top rate Dealership.The Staff are genuine.Very helpful and pleasant.Faith was very nice and very professional and found ways to cut a deal,that I could afford.Even during the paperwork process,She stayed right with me,and talked with me,just like a Family member, that knew me for years.The members of the Staff came and introduced theirselves,and made me feel very welcome.I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ask Questions ever if it is a new car (Repairs)

I love my car, however the day of purchase was long and drawn out, in other words it was brutal, it took half of the day and the deal was negotiated over the phone (I was paying cash)I had traveled to purchase the car. Also after returning home after a few days I noticed a oil leak in my drive way so I checked the oil in my new NEW car and it was out of oil, I later learned that it had been damaged in transport and the oil pan was repaired, however not properly and this info was never disclosed to me! Sales guy Guillermo was very nice. Carfax did not show the oil pan repair.

Ask Questions ever if it is a new car (Repairs)

I love my car, however the day of purchase was long and drawn out, in other words it was brutal, it took half of the day and the deal was negotiated over the phone (I was paying cash)I had traveled to purchase the car. Also after returning home after a few days I noticed a oil leak in my drive way so I checked the oil in my new NEW car and it was out of oil, I later learned that it had been damaged in transport and the oil pan was repaired, however not properly and this info was never disclosed to me! Sales guy Guillermo was very nice. Carfax did not show the oil pan repair.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Experience was ok, but not great…

I had communicated with this dealer through the internet and phone trying to locate a CX50 with the preferred exterior and interior color. Being hard to locate and under a time constraint to replace my Jeep, I decided on a CX5 that was in stock, a top of the line Signature. I asked them to hold the down payment check until funds cleared on the sale of my Jeep. While they agreed, this was apparently not communicated to finance as my check was cashed the date after delivery. It all worked out but I had to rush to assure the funds were available. Upon delivery and returning home, I found that the CX5 was not sufficiently detailed with shipping film adhesive on the top which I needed to polish off. I was also disappointed that there was no cargo mat nor all weather floor mats included with a top of the line model purchase. All in all, the experience with this dealer was average at best. Not planning to return there for service.

Experience was ok, but not great…

I had communicated with this dealer through the internet and phone trying to locate a CX50 with the preferred exterior and interior color. Being hard to locate and under a time constraint to replace my Jeep, I decided on a CX5 that was in stock, a top of the line Signature. I asked them to hold the down payment check until funds cleared on the sale of my Jeep. While they agreed, this was apparently not communicated to finance as my check was cashed the date after delivery. It all worked out but I had to rush to assure the funds were available. Upon delivery and returning home, I found that the CX5 was not sufficiently detailed with shipping film adhesive on the top which I needed to polish off. I was also disappointed that there was no cargo mat nor all weather floor mats included with a top of the line model purchase. All in all, the experience with this dealer was average at best. Not planning to return there for service.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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