Reviews
I was trying to work remotely with ben since I live 6
I was trying to work remotely with ben since I live 6 hours away. In beginning he was being helpful but after asking him for multiple pictures of the $42,000 vehicle i was wanting to purchase cause I couldn't read out what brand the wheels were, I proceeded to ask him for more pictures and he said “I already sent pictures yesterday, have you heard back from your bank”. Instead of sending more pictures he's just giving attitude and asking If I've heard back from my bank, way to let the customer know you’re just interested in the money and not accommodating the customer instead. With all do respect I understand Im not the only customer they are working with. I am not going to jump from one day to another to purchase a $42,000 car without asking for as many pictures as I want. If you are thinking of working remotely look else where because they don't care about giving you a comfortable shopping experience here all they want is your money. Don't waste your time here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback and apologize for any frustration you experienced. Our goal is to provide excellent customer service, and we regret if we fell short of your expectations. We understand the importance of having detailed information, especially when considering a remote purchase. We apologize for any inconvenience caused by the lack of additional pictures. This does not align with our commitment to accommodating our customers' needs. Please reach out to GM@nortoy.com or at 747-356-8619 to discuss this further.
Falcón Toyota fue una maravillosa persona gracias a él
Falcón Toyota fue una maravillosa persona gracias a él nos fuimos contentos con nuestro carro nuevo!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a very organized, efficient, and transparent
I had a very organized, efficient, and transparent experience. Great experience with the sales man and finance office.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.
David Lin has great customer service that allowed us to
David Lin has great customer service that allowed us to feel comfortable to make our fi al decision today.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We express our gratitude for sharing your exceptional experience with David. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.
I really appreciate the patience and kindness that David
I really appreciate the patience and kindness that David showed me during my shopping experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We express our gratitude for sharing your exceptional experience with David. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.
Katy Sanchez was my husbands and I’s service advisor for
Katy Sanchez was my husbands and I’s service advisor for my cars maintenance and she was very helpful in figuring out all the warranty problems for us as well as in informing us on everything we needed to know about our car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We express our gratitude for sharing your exceptional experience with Katy. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.
Vary knowledgeable worked at my pace did not rush me in
Vary knowledgeable worked at my pace did not rush me in the end he helped me choose the best car for me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.
Great service and attention to detail .
Great service and attention to detail . Worked with us to meet our needs. Patient and allowed us time to make a decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are genuinely delighted to learn about your exceptional experience at our dealership! Your decision to share your feedback with us is greatly appreciated
Falcon Toyota was a great help, best service I’ve
Falcon Toyota was a great help, best service I’ve received in a while. Definitely continuing my business at Northridge Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.
Mr David is pleasant to deal with very helpful and kind.
Mr David is pleasant to deal with very helpful and kind. Highly recommended to have a car transaction with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We highly value your positive review. Should you require any further assistance in the future, please do not hesitate to reach out to us!