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Aaron Chrysler Dodge Jeep Ram of NORCO

(800 reviews)
Visit Aaron Chrysler Dodge Jeep Ram of NORCO
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–5:00pm
Tuesday 8:30am–9:00pm 7:00am–5:00pm
Wednesday 8:30am–9:00pm 7:00am–5:00pm
Thursday 8:30am–9:00pm 7:00am–5:00pm
Friday 8:30am–9:00pm 7:00am–5:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday 8:30am–9:00pm Closed
New (877) 883-4728 (877) 883-4728
Used (951) 621-5883 (951) 621-5883
Service (855) 913-2916 (855) 913-2916

Inventory

See all 459 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2024.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Get to Know Aaron Chrysler Dodge Jeep Ram: Family is at the Heart of Everything We Do

Service center

Phone number (855) 913-2916

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I am very pleased with the service I received.

I am very pleased with the service I received. Houston kept me informed as to the repair of my vehicle,

I am very pleased with the service I received.

I am very pleased with the service I received. Houston kept me informed as to the repair of my vehicle,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Love coming here for car service, I always gave a great

Love coming here for car service, I always gave a great experience. This time Jose was the one who checked me in an although he was a one man show that day I watch him checked everyone in a timely fashion. I will be booking with him next time, he was great and took the time to answer all my vehicle concerns. Happy with my service.

Love coming here for car service, I always gave a great

Love coming here for car service, I always gave a great experience. This time Jose was the one who checked me in an although he was a one man show that day I watch him checked everyone in a timely fashion. I will be booking with him next time, he was great and took the time to answer all my vehicle concerns. Happy with my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Aaron Chrysler Dodge Jeep Ram.

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First oil change service for 6 month old Wrangler 4xe and

First oil change service for 6 month old Wrangler 4xe and the appointment couldn’t have gone any smoother. xxxxxxto Harvey who was a pleasure to deal with and Jeep was ready within time that he promised.

First oil change service for 6 month old Wrangler 4xe and

First oil change service for 6 month old Wrangler 4xe and the appointment couldn’t have gone any smoother. xxxxxxto Harvey who was a pleasure to deal with and Jeep was ready within time that he promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Aaron Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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I bought a brand new vehicle from this dealership, and

I bought a brand new vehicle from this dealership, and I’m already dealing with serious electrical issues, with no real support from their team after the sale. Mike was friendly when I signed the paperwork, but now that I need help, he’s rude, dismissive, and talks to me like I’m the problem. When I asked him to stop cutting me off during a phone call, he literally said, "Okay, talk! TALK!" as if he had a reason to be frustrated, when I’ve just been patiently waiting weeks for a follow up. To make things worse, the Jeep dealership closer to me discovered that Norco never disabled an aftermarket alarm system before giving me the keys something that should’ve been handled at delivery. Because of that, I’m now being told I have to pay out of pocket for the issue. When I asked Mike for help, he blamed the other dealership and told me to “Google the service number and call them.”When I asked if he can do me the favor of texting me the number, and he was like "Just look it up" No accountability. No solution. Just attitude. If you’re looking for a dealership that supports you after the sale, this isn’t it.

I bought a brand new vehicle from this dealership, and

I bought a brand new vehicle from this dealership, and I’m already dealing with serious electrical issues, with no real support from their team after the sale. Mike was friendly when I signed the paperwork, but now that I need help, he’s rude, dismissive, and talks to me like I’m the problem. When I asked him to stop cutting me off during a phone call, he literally said, "Okay, talk! TALK!" as if he had a reason to be frustrated, when I’ve just been patiently waiting weeks for a follow up. To make things worse, the Jeep dealership closer to me discovered that Norco never disabled an aftermarket alarm system before giving me the keys something that should’ve been handled at delivery. Because of that, I’m now being told I have to pay out of pocket for the issue. When I asked Mike for help, he blamed the other dealership and told me to “Google the service number and call them.”When I asked if he can do me the favor of texting me the number, and he was like "Just look it up" No accountability. No solution. Just attitude. If you’re looking for a dealership that supports you after the sale, this isn’t it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I'm truly sorry to hear about your experience with the vehicle and our team's response. We strive for excellent customer service, so it's concerning to learn that we fell short in supporting you after your purchase. I would like to personally assist in resolving these issues and ensure you're taken care of properly. Please reach out at your earliest convenience so we can discuss this further. Thank you, Shadi Abdelhadi - General Manager - (951) 805-7508

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BRANDT & the staff were really fun and easy to work with!

BRANDT & the staff were really fun and easy to work with! They made the car buying experience very memorable !! 10 stars

BRANDT & the staff were really fun and easy to work with!

BRANDT & the staff were really fun and easy to work with! They made the car buying experience very memorable !! 10 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Aaron Chrysler Dodge Jeep Ram are glad to have you as a customer.

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BRANDT was amazing !

BRANDT was amazing ! My niece took ownership of the 2020 Fiat Spider He was EPIC! Highly recommend AARON AUTO !! The whole Staff is a pleasure. Mahalo, MJ

BRANDT was amazing !

BRANDT was amazing ! My niece took ownership of the 2020 Fiat Spider He was EPIC! Highly recommend AARON AUTO !! The whole Staff is a pleasure. Mahalo, MJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Aaron Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Adam did a nice job locating the vehicle I wanted to see.

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

Adam did a nice job locating the vehicle I wanted to see.

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's fantastic to hear that Adam provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Aaron Chrysler Dodge Jeep Ram!

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Harvey M.

Harvey M. Always makes a stressful situation more reasonable. All my issues are resolved and him and his team restores confidence in my vehicle. Give Harvey an opportunity, I do not believe you will ever regret it.

Harvey M.

Harvey M. Always makes a stressful situation more reasonable. All my issues are resolved and him and his team restores confidence in my vehicle. Give Harvey an opportunity, I do not believe you will ever regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Aaron Chrysler Dodge Jeep Ram!

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Hassle free experience when I went into get an oil change

Hassle free experience when I went into get an oil change with the help of Branden. Upon completion of service, I received an easy to read report outlining the results of inspection. Service department was very professional and helpful.

Hassle free experience when I went into get an oil change

Hassle free experience when I went into get an oil change with the help of Branden. Upon completion of service, I received an easy to read report outlining the results of inspection. Service department was very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Branden and our service department at Aaron Chrysler Dodge Jeep Ram provided a hassle-free experience for your oil change! We appreciate the feedback and look forward to assisting you again in the future.

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Do not shop here!

Do not shop here!!! We accepted written text offer on truck 2 times and dealer backed out then sold the truck after working on our PO because that customer accepted all their crap add-ons. This dealership is practicing in illegal activities!! I have waited for GM to call me to discuss their breach of contract as well as bait and switch that we experienced. After 5 days have not heard from them. I am filing complaint with DMV, Federal Trade Commission, California Department of Consumer Affairs, Attorney General's Office, Better Business Bureau, and anywhere else I think of. Do not shop here, zero customer service!

Do not shop here!

Do not shop here!!! We accepted written text offer on truck 2 times and dealer backed out then sold the truck after working on our PO because that customer accepted all their crap add-ons. This dealership is practicing in illegal activities!! I have waited for GM to call me to discuss their breach of contract as well as bait and switch that we experienced. After 5 days have not heard from them. I am filing complaint with DMV, Federal Trade Commission, California Department of Consumer Affairs, Attorney General's Office, Better Business Bureau, and anywhere else I think of. Do not shop here, zero customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jamie, I'm truly sorry to hear about your experience and the frustration it has caused. This is not how we aim to conduct business, and I apologize for any inconvenience you faced. We take these matters seriously and would like the opportunity to address them directly with you. Please feel free to reach out or text me directly so we can discuss this further. Thank you, Shadi Abdelhadi - General Manager - (951) 805-7508

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