Reviews
Most helpful Dealership
The shopping experience at Charles Maund Toyota, was a truly first class experience! Made even better with the help of David Hardy, he was so helpful, and concerned about my needs. I would recommend Charles Maund Toyota and the help of David Hardy to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate you taking the time to tell us about your experience. We are happy to hear that David took such good care of you and are thankful for your recommendation. Safe travels!
Usual maintenance, outstanding customer service
I had my usual oil and filter change scheduled for this visit, and KP Kirkpatrick coordinated that plus a very needed seals and rings replacement which I had forgotten about. I was in and out in great time, even with the other maintenance item. KP is always on top of the things I need to service on my car, even when I'm not. Thanks to Charles Maund Service Department and thanks to KP Kirkpatrick for a great experience, as always!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We look forward to working with you again in the future. Safe travels!
Ms. Cardona Ruiz
Gracias por su servicio y por tener personal que hable Espanol, el servicio fue muy bueno y Rapido y la persona que me contacto para recordarme mi servicio muy amable y muy cordial, Gracias Sr. Jaime
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Superb Car Buying Experience!
Ramiro was a pleasure to work with throughout the process. I hope to work with him again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy to Work With
Our sales guy, Tito, was great to work with - easy going and interested in getting us the best deal possible on the car we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
10K service
I love the service department at Charles Maund, they are always friendly and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service, All Around
Excellent Recommendation from Service Adviser and Service by Technicians. Mr. Culpepper insisted I bring my Tundra in for the service I needed before warranty expiration. Charles Maund honored Toyota's warranty up to the very last day and many times before. Service was quick and clean. The parts guy was also very knowledgeable and friendly. Thanks Lance, AJC
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank YOU for this amazing feedback! We are happy to hear that Lance took such good care of you. We do our best to make sure our customers are well taken care of. We look forward to working with you again.
First rate sales from Jill! The warranty Dept was not...
First rate sales from Jill! The warranty Dept was not pushy and handled my rejection to warranty very well. Great service on returning calls from Jill and her attention to detail! I will definitely be purchasing from Jill again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Justin! We truly appreciate you taking the time to tell us about your experience. Jill is a wonderful part of our team and we all look forward to working with you again in the future! Safe travels!
Constantin was great! Very helpful and friendly. Answered...
Constantin was great! Very helpful and friendly. Answered every question we had and was very patient. We never felt rushed or pressured into buying anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! We are happy to hear you had a great experience with us! Safe travels!
Sequoia purchase
When we arrived, we told Scotty (the salesman) we were only "kicking tires". We ended up buying a Sequoia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase