Reviews
Best new vehicle buying experience!
I buy new cars either for myself or my wife every year. This year I got a very exception buying experience from Charles Mound TOYOTA. The sales consultant, Hieu Nguyen was very professional and helpful. I will return to him on my future purchases. Thank you Hieu!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Y Lee, Top Sales Representative in the Galaxy
Y Lee was an amazing sales person, he was extremely attentive and helped with every detail. He made sure everything was perfect and I ended up buying 2 vehicles from him. Highly recommend him if you are in the market for a new or used vehicle. Mike Ginther Business Manager was the bees knees and really helped out tremendously explaining everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Y Lee, Salesperson of the Millenium
Y Lee was an amazing sales person, he was extremely attentive and helped with every detail. He made sure everything was perfect and I ended up buying 2 vehicles from him. Highly recommend him if you are in the market for a new or used vehicle. Mike Ginther Business Manager was the bees knees and really helped out tremendously explaining everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales Experience
I had a great experience buying my new Rav4 at Charles Maund Toyota Austin. I upgraded from a Rav 4 2010 to the 2017 model and was very pleased. My sales associate Mr. Y Lee provided great service and follow up during the entire transaction. He is very knowledgeable. The service center is one reason why I stick with Toyota for the after sale support and expect another great ride into the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
thank you Princz
Princz made my car buying process easy. He diligently worked for me to get me the best deal for my family. I greatly appreciate his work ethic, his honesty and his kindness. My vehicle was missing a few pieces and Princz ordered them and assured me the shortest possible wait time for them. This was one of the best experiences I have had working with a dealer/broker and dealership in recent years. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Five Star
Best auto purchasing experience ever. 2015 Highlander is an upgrade and will earn me more $'s with my ride-shares. I will be a return customer in three years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Dealer
The best comfortable car I have ever driven. Thank you Mr. Y Lee for your coopration and making this happen for me. I really appreciate your kindness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Dealer
The best comfortable car I have ever driven. Thank you Mr. Y Lee for your coopration and making this happen for me. I really appreciate your kindness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of 2017 RAV4
We purchased our previous car from Charles Maund (a 2005 Camry) that has, hands down, been the best car we ever owned. Feeling it was time for a new vehicle, I checked out several other vehicles, and kept coming back to Toyota. Marco Vacarella was very helpful, courteous and got me in exactly the car I wanted - a 2017 RAV4. I was very pleased with the experience,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was really good!
I bought my car yesterday at Charles Maund Toyota. It was really nice choice to me. Especially Mr. Lee who is my dealer is very kind and nice. Actually, it was first time to buy the car in U.S. I firmly recommend you to choose here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase