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Toyota of North Austin

(3,921 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (512) 961-5057 (512) 961-5057
Used (512) 827-0266 (512) 827-0266
Service (512) 961-8859 (512) 961-8859

Reviews

(3,921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of North Austin from DealerRater.

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Best new vehicle buying experience!

I buy new cars either for myself or my wife every year. This year I got a very exception buying experience from Charles Mound TOYOTA. The sales consultant, Hieu Nguyen was very professional and helpful. I will return to him on my future purchases. Thank you Hieu!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Y Lee, Top Sales Representative in the Galaxy

Y Lee was an amazing sales person, he was extremely attentive and helped with every detail. He made sure everything was perfect and I ended up buying 2 vehicles from him. Highly recommend him if you are in the market for a new or used vehicle. Mike Ginther Business Manager was the bees knees and really helped out tremendously explaining everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Y Lee, Salesperson of the Millenium

Y Lee was an amazing sales person, he was extremely attentive and helped with every detail. He made sure everything was perfect and I ended up buying 2 vehicles from him. Highly recommend him if you are in the market for a new or used vehicle. Mike Ginther Business Manager was the bees knees and really helped out tremendously explaining everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Sales Experience

I had a great experience buying my new Rav4 at Charles Maund Toyota Austin. I upgraded from a Rav 4 2010 to the 2017 model and was very pleased. My sales associate Mr. Y Lee provided great service and follow up during the entire transaction. He is very knowledgeable. The service center is one reason why I stick with Toyota for the after sale support and expect another great ride into the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

thank you Princz

Princz made my car buying process easy. He diligently worked for me to get me the best deal for my family. I greatly appreciate his work ethic, his honesty and his kindness. My vehicle was missing a few pieces and Princz ordered them and assured me the shortest possible wait time for them. This was one of the best experiences I have had working with a dealer/broker and dealership in recent years. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Five Star

Best auto purchasing experience ever. 2015 Highlander is an upgrade and will earn me more $'s with my ride-shares. I will be a return customer in three years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Dealer

The best comfortable car I have ever driven. Thank you Mr. Y Lee for your coopration and making this happen for me. I really appreciate your kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealer

The best comfortable car I have ever driven. Thank you Mr. Y Lee for your coopration and making this happen for me. I really appreciate your kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase of 2017 RAV4

We purchased our previous car from Charles Maund (a 2005 Camry) that has, hands down, been the best car we ever owned. Feeling it was time for a new vehicle, I checked out several other vehicles, and kept coming back to Toyota. Marco Vacarella was very helpful, courteous and got me in exactly the car I wanted - a 2017 RAV4. I was very pleased with the experience,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was really good!

I bought my car yesterday at Charles Maund Toyota. It was really nice choice to me. Especially Mr. Lee who is my dealer is very kind and nice. Actually, it was first time to buy the car in U.S. I firmly recommend you to choose here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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