Reviews
Paul Reed
Great experience, as usual. Repairs always done right. Safety measures were great. Will continue having my car serviced at Liberty toyota. Will recommend to my friends.
- Customer service 5.0
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy Paul has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. - Cherie Gallagher, Customer Relations Manager
Everything worked out well. He provided with all the...
Everything worked out well. He provided with all the information accurately with inventory in the car, explained the description on the car based on different model, finance, etc. He wasn't rushing us to sign anything like other sale person normally do. Overall exceptional service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! - Cherie Gallagher, Customer Relations Manager
This is the best dealership I’ve ever been to! The...
This is the best dealership I’ve ever been to! The service department is second to none. They were able to identify the problem with my car and actually fix it, unlike the previous shop my insurance company made me take it to. The car was ready sooner than I expected, and Adam and Joe kept me updated each step of the way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! - Cherie Gallagher, Customer Relations Manager
Nick is very friendly and down to earth personality....
Nick is very friendly and down to earth personality. Chill guy and fun. Go beyond and above to help your needs and make it right if you not satisfied. Thank you Nick
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience! - Cherie Gallagher, Customer Relations Manager
Had a problem with the TPMS system on my 2015 4-Runner
I wanted to express my sincerest thank you to Paul Reid who once again shows how to give world class service. There are no words to really express how someone like Paul treats you, but he is so professional and makes everything work on time. I've known him for over 20 years at Toyota. I brought in my 2015 4-Runner for a problem with the TPMS, that another shop was able to turn off the TPMS light on the dash, but could not tell me WHY the unit was acting faulty. WHY is a big deal to me when it comes to monitoring safety such as with this system. He found the problem, which was a faulty sending unit in the spare tire, tucked up under the 4-Runner and fixed it at no charge. I feel like I wanted to pay them anyway for their professionalism. Thank you Paul and I will be sure to bring it to your dealership again!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi R. Smith, It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Larry H. Miller Liberty Toyota Colorado Springs! - Cherie Gallagher, Customer Relations Manager
Excellent
Mr. Snipe was very courteous and very professional in assisting me with the purchase of my new vehicle. I appreciated the time he spent with me. Both him and Mr. Halvorsen were friendly and answered the questions I had during the process of buying my new vehicle. Thank you to both !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sylviaketcham2014, Thanks for sharing your thoughts about your experience with DuWoyn and Ryan! We appreciate your business and hope to see you again soon at Larry H. Miller Liberty Toyota Colorado Springs! - Cherie Gallagher, Customer Relations Manager
Fred Olson is absolutely outstanding! Fred is a man of...
Fred Olson is absolutely outstanding! Fred is a man of integrity, superb customer service skills, and truly knowledgeable. Fred is the reason I come to Larry H. Miller!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fred and the rest of our team, and we look forward to working with you again. - Cherie Gallagher, Customer Relations Manager
Outstanding service. Appreciate everyone's quick response...
Outstanding service. Appreciate everyone's quick response to get my Tacoma fixed up. I will use your Service dept again. Everyone was Social Distancing and wearing masks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! - Cherie Gallagher, Customer Relations Manager
Outstanding service and had excellent communication...
Outstanding service and had excellent communication throughout my service. I utilized the concierge service for the first time and was highly pleased with the results! I also recommend this service to my friends and family.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Larry H. Miller Liberty Toyota Colorado Springs, your feedback and rating mean a lot to us. We're glad we to hear that you enjoyed the concierge service, and we hope to see you again! - Cherie Gallagher, Customer Relations Manager
I was a little worried with the COVID issue. I was very...
I was a little worried with the COVID issue. I was very greatful for the precautions they were taking. Fred is always so kind. Went out of his way to keep me informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KK, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller Liberty Toyota Colorado Springs. Cherie Gallagher, Customer Relations Manager