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The Internet Car Lot - delivery from Council Bluffs, IA (for Kansas City, MO)

(427 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Internet Car Lot - delivery from Council Bluffs, IA (for Kansas City, MO) from DealerRater.

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I won't make the mistake of going anywhere else to

I won't make the mistake of going anywhere else to purchase a new or used car. The staff members are genuine car enthusiasts who possess excellent knowledge and professionalism in their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Anthony and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Dealer response

Thank you so much for the kind review Anthony and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

I had a great experience at The Internet Car Lot, from

I had a great experience at The Internet Car Lot, from the moment I walked in until I drove off the lot with my new car. The team provided excellent service and helped me find the perfect vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Gloria and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Its exceptional social media presence, strong business

Its exceptional social media presence, strong business connections, and outstanding service set this business apart. They conduct their business in a principled manner and have built an impressive network. Highly recommend using dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Mich and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

My family had been looking for a full size SUV and we

My family had been looking for a full size SUV and we were impressed with their excellent selection of inventory. The Suburban we found was better than anywhere else. On top of that they made themselves available for anything we needed to know or needed help with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Maria and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Their inventory is extensive, and their prices are

Their inventory is extensive, and their prices are unbeatable. I'm also recommending them to all of my friends who are in the market for a car. This is the place to go. They offer a great selection of cars and friendly, knowledgeable staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Frank and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Had questions about specifics features and ended up

Had questions about specifics features and ended up choosing to go with my CRV. They took the time to understand our needs and provide us with the best options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Linda and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

They provided excellent treatment, were efficient and

They provided excellent treatment, were efficient and accommodating, and worked with me to find a solution that fit my budget and needs. I am extremely pleased with the outcome, and we were able to negotiate a fantastic deal. I cannot stress enough how satisfied I am with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Kevin and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

There sales team was incredibly helpful over the phone

There sales team was incredibly helpful over the phone and when I showed up in person they were equally as attentive. I’m confident with the vehicle I got here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Donna and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Went to them to buy my first car.

Went to them to buy my first car. I had heard some horror stories about pushy salespeople and high-pressure tactics. However, my experience could not have been further from that. They took the time to help me find exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Ryan and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

I purchased a pre-owned Jeep that was in great condition,

I purchased a pre-owned Jeep that was in great condition, although it had a considerable amount of miles on it. While there were some minor issues with the vehicle, the technician at the dealership took care of all the necessary repairs and fixed everything for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review CJ and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!