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Bill Dickason Chevrolet

(3,095 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,095 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Dickason Chevrolet from DealerRater.

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Easy and straight foward car buying

Big thanks to the guys that helped with the purchase of my 2 cars. Easy and comfortable car buying experience here with these guys. Go see what they can do for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

Very good

The best car buying experience I’ve ever had . Everybody was very friendly, nice selection of cars, trucks and suv’s. Even got a full tank of gas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Certifiably the "Better Experience"

McKaig Chevrolet in Gladewater, TX is definitely the "Dealer for the People". I am people, and they are the dealer. It only makes sense. Ask for Tim. Because he's people too!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Service Review

I have been a Customer of McKaig Chevrolet since I got my first vehicle 40 years ago. The service has always been first rate and they have taken care of me and my family as if we were part of their family. I especially want to mention Aaron Abernathy. His knowledge of his job, the attention to detail and the care he gives will keep me coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Found me a car and got me financing!

I needed a vehicle and my credit score was very low. They found me a car I liked and financing that was a great fit for my budget. Two hours later I was driving away in my new car. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at McKaig Chevrolet Buick. Congrats on your new car! We do hope we can be of assistance in the future. Take care!

Happy Customer

The team at McKaig is remarkable. They made sure the vehicle I wanted was exactly what I got. Y’all go there and ask for Dennis he the man of the hour and will go above and beyond to get you in a ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Until the next time we meet, take care!

Best first time car buying experience ever!

After driving the same vehicle for many years, 'Ol' Trusty' was on it's last leg. I knew I had to get something else sooner rather than than later. Walking in the doors at McKaig I was consumed with fear. This being the first car I would buy myself, all I was expecting were the horror stories I had heard from friends. Upon meeting Tim Pritchett, my solutions specialist, I was instantly more at ease. He was easy going, listened to my concerns and genuinely wanted to help me find the vehicle I would be happy with for years to come. Along with Jeremy Schumacher, sales manager, and Brandon McCloskey, finance manager, these guys made my experience extremely pleasant and painless. In hardly any time at all I was handing over the keys to Ol' Trusty (with a little sadness, I have to say, because of our bond over many years) and stepping into a car that was perfect for myself, my kids and our lifestyle. I'm so happy I made the decision to come to McKaig and finding Tim Pritchett, because without him I would not have had the best first time car buying experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for leaving us this response!

Great Customer Service and Experience!

Adrian was amazing to work with! He was patient, very informative, super friendly and not pushy at all. He made the entire car buying experience easy and comfortable and we love our new equinox!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Amazing Car Buying Experience

I loved how the staff didnt hound me about buying a car on the spot. At other dealerships I felt pressured to buy. Mr. Pritchett and Mr. McCloskey went above and beyond to get me the car I wanted. I'm so thankful for those who help me and that I found this dealership. Everyone was amazing! I am so happy with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.

Customer service

I was stuck on the side of the road with a flat tire and a flat spare. I called mckaigs and spoke with Aaron in the service department and he came to me with a spare tire they had and replaced it for me! I followed him to the dealership and he got both of my tires fixed, taking all of the stress out of a stressful situation! Best customer service I’ve encountered!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts! We are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach out if there's anything additional we can do for you.