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Bill Dickason Chevrolet

(3,095 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,095 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Dickason Chevrolet from DealerRater.

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Awesome Dealership!

McKaig Chevrolet is the place to buy a vehicle from! From the friendly Sales Manager (Jeriamy) to the awesome Finance Manager (Sabrina) these people were the best! We were not pressured into a vehicle that we didn't like, and the Solutions Specialist (Charles) was very patient and helpful with helping us find a nicer newer car. We never had a issue with McKaig Chevrolet (buying or service department) and highly recommend them to anyone that is looking for a nicer newer car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and convenient, friendly

I bought my 2016 car a few months back so it is still under warranty. The remote start stopped working so I called the service dept to see if I could bring it in. I spoke to Shannon Wheeler who was able to get me in quickly on my preferred day of service. Because the parts needed to be ordered to fix, they gave me a nice courtesy vehicle to drive for two days. The staff were very friendly, reliable, convenient, and kept me up to date on my car. I'm very happy with the full car experience from the purchase day with Bruce, to the free oil change and the current service with Shannon Wheeler and his knowledgable staff. My father has done business with McKaig for years and refuses to go anywhere else. He says, if they don't have it- they will find it for you. They seem honest, don't send out the stupid gimmick junk mail and seem to value and respect their customers. They are professional but also down to earth, un-intimidating, and approachable. Me being a single, working mother- I feel they have really taken care of me. Plus, my name is Shannon and with a name like Shannon-- well, ya can't go wrong! McKaig for President--- Shannon Olvera

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great as always!

Fast and friendly as always! Brought my car in for my regular oil change and tire rotation. In and out with no problems. I've got a weird error code popping up that we can't find they are going to figure it out for me! Great service I've come to expect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good for the first time!

My first experience in buying a truck went good! With a great deal comes a great salesman and that is what Adrian provided me! thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil change/rotate tires

Get job. Everyone was friendly. James helped me out and checked extra maintenance that I asked. No problems. Aaron was very helpful and friendly at the check out. Numerous people came in asked if we wanted water and if I was comfortable. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great customer service!

Mckaig is the best dealership I have been to. Everyone gives great customer service and they treat you like family.I would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Great customer service he is very nice and is willing to help with anything I really recommend him.. you will visit this place and leave very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Shannon Wheeler is Excellent!!!

Shannon Wheeler is the BEST!!!. He is always the nicest when I bring my car in. Always treats you as hr wants the best for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall

I was in and out at mckaig as James took great care of me. I've already made another appointment to have another work truck brought in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer service dealership " For the People."

James was wonderful, took my car in for recall , James called to tell me our tech noticed the tension belt and rear brakes needed to be replaced. Offered service same day. Made it easy on me to get my car repair quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.