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Pettus Ford De Soto

(386 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (877) 230-5473 (877) 230-5473
Used (877) 231-4245 (877) 231-4245
Service (855) 358-6054 (855) 358-6054

Reviews

(386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pettus Ford De Soto from DealerRater.

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Great experience

Did a deal basically over the phone and showed to pick up my new ride!! Was easy and quick. Definitely would recommend these folks for your next purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Expedition Max Purchase

Great sales team, bought this vehicle for my wife over the phone and Brad made me a fair deal on both my trade and sale of the Expedition. All were friendly and accommodating. Well worth the 4 hr drive from Arkansas. Will keep Brad and his dealership on my go to list for future vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Woodrow walker is the Best! He is very helpful.He knows is j

I Love to go to Quick Lane to get my oil changed.they get you in and out and let you know if you have a problem with your SUV and they get it fix fast.they know what they are doing.I give Woodrow Walker 10+. He is the best.He always thanks about your safety! He takes the time to help you.what a guy.Thank you! Woodrow Walker for all you do to keep us safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Over heating

My car was overheating and I found the serpentine belt broken. Took it in to Auto Plaza and the guys diagnosed my problem and gave me an estimate on what it would cost. My car was repaired in 1 day and runs great now. I highly recommend them for all your service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service

Friendly and good. Service. When truck was purchased dealer was great about changes I wanted. Have brought 3 vehicles from KY. Lakes .Always able to get service when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing Sales

Walked into AutoPlaza Ford Desoto and was helped immediately by Jason C. He was wonderful allowed us to test drive the vehicle, once we fell in love the staff worked diligently to get us the best price and they did. We traded in our older vehicle for a much nicer family SUV. Could not be happier with our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Buying Experience I’ve Had

In and out with a new vehicle within 3 hours. Jason was phenomenal, taking his time to get me in the vehicle I want at the price that I wanted. The entire staff was friendly as can be and I couldn’t be happier with my choice to buy from them. Thanks again, guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and professional.

I am about 2 miles away. They always get me in quick and keep me informed when something needs to be down. before they do it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Expert service

MyAlarm problem was solved quickly and professionally. I am very pleaded with the outcome of my service. Thank you very much Auto Plaza Ford. Happy here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best buying experience yet

I had done my research and had a specific vehicle in mind. We live two hours away so Jason worked with me through phone and text messages to get everything set up so all I needed to do was show up and close the deal. He was very responsive, helpful and professional. He had the paperwork ready when we arrived, the car was detailed and ready to go and it took all of an hour to close the deal. Smoothest and fastest buying experience ever. Jason was a pleasure to work with and everyone at the dealership was very friendly. Thanks to Jason and Auto Plaza Ford for taking care of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.