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Pettus Ford De Soto

(404 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (877) 230-5473 (877) 230-5473
Used (877) 231-4245 (877) 231-4245
Service (855) 358-6054 (855) 358-6054

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pettus Ford De Soto from DealerRater.

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My husband and I put Wyatt to work!

My husband and I put Wyatt to work! He was great and was willing to get any vehicle that we wanted to check out! Our 3 hour trip was well worth the experience at Pettus Automotive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We’re glad Wyatt was up for the challenge—he’s always ready to go the extra mile (or three hours in your case!). It means a lot that you made the trip to see us, and we’re thrilled it was worth it. Enjoy your new vehicle, and thank you for being part of the Pettus family!

Tracy went out of his way to get the we were looking for

Tracy went out of his way to get the we were looking for and went over everything we ask question about It was a very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re so glad to hear Tracy went above and beyond to help you find exactly what you were looking for and took the time to answer all your questions. We’re happy it was a great experience and truly appreciate you choosing Pettus!

Very friendly people and great service, amazing sales

Very friendly people and great service, amazing sales staff. We’ve only had great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear you’ve consistently had great experiences with our team. From sales to service, we truly appreciate your continued support and look forward to helping you again in the future!

The service at Pettus Ford is always excellent.

The service at Pettus Ford is always excellent. .making someone use 15 woeds is stupid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, Paul! We truly appreciate your continued support and are glad to hear our service team continues to meet your expectations. And we hear you on the word requirement—sometimes less really is more!

Quick lane was fast and courteous.

Quick lane was fast and courteous. I would definitely recommend them to my friends. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Merdigarland! We’re glad to hear your experience at Quick Lane was fast and courteous—that’s exactly what we aim for! We appreciate your recommendation and look forward to seeing you again!

Great staff and great service 15 words 15 more words and

Great staff and great service 15 words 15 more words and another 15 words. Good grief!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We really appreciate your sense of humor—and your kind words about our staff and service. We’re always here when you need us, and we’re grateful to have customers like you!

Great service.

Great service. They were very attentive and kept me updated on the service performed and what cost would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the 5-star review! We’re glad to hear that our team provided attentive service and kept you informed every step of the way. Transparency and customer satisfaction are our top priorities, and we truly appreciate your support! If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

My salesman was Wyatt Jessen and he did a great job.

My salesman was Wyatt Jessen and he did a great job. He helped me get exactly what I was looking for and made the process very smooth. He has also checked up to make sure everything was goin good with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience at Pettus.

Great experience at Pettus. My salesman James was great and the whole process was quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

purchase a 2020 jeep wrangler and was promised two keys.

purchase a 2020 jeep wrangler and was promised two keys. I only received one key tried for over a month with no response never received a second key as promised . Buyer beware of this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.