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Meet Frank Raja

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Service
(39 reviews)

Reviews

Perfect service professional and highly recommended for

Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

It was a great experience for my wife and I thank you so

It was a great experience for my wife and I thank you so much for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

David, it was truly a pleasure helping you and your wife—thanks for the kind words! We hope you’re both loving your vehicle, and we’re always here when you need us again.

Great customer service , agents are very friendly and

Great customer service , agents are very friendly and knowledgeable on the vehicle. Communication is good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Friendly faces + spot-on vehicle knowledge = our recipe for great service! We’re thrilled our team’s communication hit the mark. Looking forward to sharing more car care tips next time you’re here.

Great place great service.

Great place great service. Appreciated all the communication during the time the car was being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

Great customer service and fast service.

Great customer service and fast service. Communication is good as well. Thank you again for your great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

Things went good.

Things went good. I have no complaints. The worst part is being pestered about a survey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

Had a wonderful service, got helped right away and got my

Had a wonderful service, got helped right away and got my csrs recall done properly and efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It sounds like your visit had everything running like clockwork – from swift help to perfectly executed recall. We love that you noticed our efficient service. Thanks for stopping by and letting us be a part of your journey!

Great service, didn’t take long to complete my oil

Great service, didn’t take long to complete my oil change, rotation and complementary car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

Alex was amazing and went above and beyond to help me.

Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

They are the best I like all of you guys gave excellent

They are the best I like all of you guys gave excellent service thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Consumer response

I would like to say special thanks for Dennis Williams he gave me great service

Consumer response

Again all of you great for me Denis helped me the best

Consumer response

Denis William the best

Consumer response

Denis William the best