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Findlay Downtown Toyota Spokane

(1,101 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2018 consumer dealer award
New (509) 666-8402 (509) 666-8402
Used (509) 818-1161 (509) 818-1161
Service (509) 818-1185 (509) 818-1185

Reviews

(1,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Downtown Toyota Spokane from DealerRater.

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Great guy, super intelligent and helpful, excellent

Great guy, super intelligent and helpful, excellent customer management skills. He really helps you and keeps to his word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The experience buying a new car from Findlay was very

The experience buying a new car from Findlay was very different than by previous purchases. Phil Glamp was my primary contact and he followed through with every thing he said he would do. Ryan was very busy but was able to get the paperwork done and on the road in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was impressed with everyone involvement in the process

I was impressed with everyone involvement in the process of buying a new vehicle at Findlay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

I was happy with the sales , but the after service is so bad . Not happy at all . Would not recommend this company.

I just bought a new 2025 Prius at this dealership and had

I just bought a new 2025 Prius at this dealership and had the pleasure of working with Rafael as my sales person. He was very personable and extremely helpful as I worked through my decision-making process. He was super respectful and I never felt like I was getting a high-pressure sales pitch in any way, which was refreshing. He also took all the time I needed throughout the process without ever seeming rushed. I would highly recommend working with him if you go to this dealership. Everyone else at the dealership was great as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy about the work they did.

Very happy about the work they did. Have a great vehicle and and warranty. Brandon and Louis were easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is our Fifth vehicle purchase with Luis at Toyota in

This is our Fifth vehicle purchase with Luis at Toyota in Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best deal/interest rate possible & didn’t just throw us with the first finance company that accepted us, Down to this purchase where that was no longer the circumstance which made it an even easier process, we were in and out in record time! Everyone who helped along the way made it a Fantastic experience and the icing on the cake was bringing home our Beautiful Brand New vehicle! Thank you Luis and team @ Findlay Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is our Fifth vehicle purchase with Luis at Toyota in

This is our Fifth vehicle purchase with Luis at Toyota in Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best deal/interest rate possible & didn’t just throw us with the first finance company that accepted us, Down to this purchase where that was no longer the circumstance which made it an even easier process, we were in and out in record time! Everyone who helped along the way made it a Fantastic experience and the icing on the cake was bringing home our Beautiful Brand New vehicle! Thank you Luis and team @ Findlay Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just purchased our 6th Car from Toyota.

Just purchased our 6th Car from Toyota. Luis is top notch and the only one I recommend buying a car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I appreciated my salesperson Brandon Peterson’s extra

I appreciated my salesperson Brandon Peterson’s extra help going above and beyond to help me sell my old car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rafael was clear and helpful in explaining the options

Rafael was clear and helpful in explaining the options and services we would be getting, and was fully committed to answering my questions. He clarified the processes, how long each would take, and made sure we were comfortable. Dimitri handled our paperwork, explaining it clearly. I’m looking forward to coming in to Findlay for my next oil change!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.