Reviews
Write a reviewI found the salesperson to be uninformed, spending more
I found the salesperson to be uninformed, spending more time calling his "manager." As it approached their closing time and trying to understand process and next steps for purchase, we were told "we have to close." We drove 1 1/2 hours and had an appoinment. Surprised by his comment and attitude. More importantly, they did not complete inspection, or replace sun visor as they promised and agreed to. Elite sent a text after we picked up the car, apologizing. " A miscommunication happened, we will reimburse you $35 inspection fee which you already paid to us and we will order sun visor on monday to your home." Yet to receive reimbursement or sun visor. I have sent a text for the last 4 weeks, and no acknowedgemnt or response. Although these are minimal issues, it is bad buisness practice. Dismissive, disrespectful and disappointing. Gives bad name to small car lot businesses.
I found the salesperson to be uninformed, spending more
I found the salesperson to be uninformed, spending more time calling his "manager." As it approached their closing time and trying to understand process and next steps for purchase, we were told "we have to close." We drove 1 1/2 hours and had an appoinment. Surprised by his comment and attitude. More importantly, they did not complete inspection, or replace sun visor as they promised and agreed to. Elite sent a text after we picked up the car, apologizing. " A miscommunication happened, we will reimburse you $35 inspection fee which you already paid to us and we will order sun visor on monday to your home." Yet to receive reimbursement or sun visor. I have sent a text for the last 4 weeks, and no acknowedgemnt or response. Although these are minimal issues, it is bad buisness practice. Dismissive, disrespectful and disappointing. Gives bad name to small car lot businesses.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Do Not Shop Here.....Dishonest!!
Bought a used car here. The car had 128,000 miles and I was told he only had to guaranty it to get a sticker. I was not too concerned, as I know quite a bit about cars. I got a sticker 5 days after I bought it. The check engine light came on on the way home from getting the sticker. Then the problems really began ! I spent months not being able to use the vehicle very much. The engine light would come on almost every day with about 8 different codes. Some days the car would barely run ! Finally, I brought it to a dealer to have it checked out. I paid over 3 thousand dollars to have it fixed. Then I did some research through a high end mechanic friend of mine and found that Elite had taken this vehicle to a dealer to be diagnosed a month before they sold it to me...... The diagnosis was the same one that I paid the 3 thousand dollars to fix!! They never fixed it , erased the computer codes and sold it to me ! Bottom line here is, I know they knew about multiple problems and decided it was easier to rip me off !!! These people are very dishonest and I would NEVER recommend Elite in Bridgewater. This was the worst experience ever.
Do Not Shop Here.....Dishonest!!
Bought a used car here. The car had 128,000 miles and I was told he only had to guaranty it to get a sticker. I was not too concerned, as I know quite a bit about cars. I got a sticker 5 days after I bought it. The check engine light came on on the way home from getting the sticker. Then the problems really began ! I spent months not being able to use the vehicle very much. The engine light would come on almost every day with about 8 different codes. Some days the car would barely run ! Finally, I brought it to a dealer to have it checked out. I paid over 3 thousand dollars to have it fixed. Then I did some research through a high end mechanic friend of mine and found that Elite had taken this vehicle to a dealer to be diagnosed a month before they sold it to me...... The diagnosis was the same one that I paid the 3 thousand dollars to fix!! They never fixed it , erased the computer codes and sold it to me ! Bottom line here is, I know they knew about multiple problems and decided it was easier to rip me off !!! These people are very dishonest and I would NEVER recommend Elite in Bridgewater. This was the worst experience ever.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awful!
Saw something we wanted to buy, it was priced reasonably and looked clean and sharp. We took it to a mechanic to check it out for us first. (THANK GOD!!!) There were at least 15 things wrong with it, and at least 2 reasons why it would not even pass inspection. I took a copy of the mechanic's list back to Elite to give to them, and they told me that they don't need to look at the list. I asked why they wouldn't even want to know what's wrong with it? They said "it doesn't matter". I left the list on the counter and walked out. Are they unscrupulous or fraudulent? I don't know. But at the very least they are careless, unprofessional, and unreliable. Stay away from them.
Awful!
Saw something we wanted to buy, it was priced reasonably and looked clean and sharp. We took it to a mechanic to check it out for us first. (THANK GOD!!!) There were at least 15 things wrong with it, and at least 2 reasons why it would not even pass inspection. I took a copy of the mechanic's list back to Elite to give to them, and they told me that they don't need to look at the list. I asked why they wouldn't even want to know what's wrong with it? They said "it doesn't matter". I left the list on the counter and walked out. Are they unscrupulous or fraudulent? I don't know. But at the very least they are careless, unprofessional, and unreliable. Stay away from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awful
Worst dealer ever, They are not sincere and do not help the customer with kindness in the process. The guy is a liar and the only thing they are good for is to steal money. I got proves scammers!!!
Awful
Worst dealer ever, They are not sincere and do not help the customer with kindness in the process. The guy is a liar and the only thing they are good for is to steal money. I got proves scammers!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Top of the line xxxxxxwith that family touch.
Bought a car from these very fine people last week. They were professional from start to finish. They were very courteous and genuine with no pressure. They went out of their way to give my wife and I the best deal possible. At 69, this is the first dealership I have gone to that provided such honest and reliable service. Buy no where else.
Top of the line xxxxxxwith that family touch.
Bought a car from these very fine people last week. They were professional from start to finish. They were very courteous and genuine with no pressure. They went out of their way to give my wife and I the best deal possible. At 69, this is the first dealership I have gone to that provided such honest and reliable service. Buy no where else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great People
I walked into this dealership in the midst of dealing with some tough times and both financially and personally. The wonderful staff never looked down on me, never judged me and offered fantastic advice and counsel, especially Oguz. Most importantly, they operated with my best interests in mind from my first test drive through the sale and beyond. I will always appreciate the opportunity they granted me and my family, and will be suggesting Elite Motors to every one I know looking for an automobile!!!!
Great People
I walked into this dealership in the midst of dealing with some tough times and both financially and personally. The wonderful staff never looked down on me, never judged me and offered fantastic advice and counsel, especially Oguz. Most importantly, they operated with my best interests in mind from my first test drive through the sale and beyond. I will always appreciate the opportunity they granted me and my family, and will be suggesting Elite Motors to every one I know looking for an automobile!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality Care
Excellent customer service and happy with the car I purchased Toyota Prius 2002 fast and timely quality care. I recommend elite motors for the purchase of your car.
Quality Care
Excellent customer service and happy with the car I purchased Toyota Prius 2002 fast and timely quality care. I recommend elite motors for the purchase of your car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Energy and Environment
A real world of cars. From the first moment you enter the environment, you start to receive good energy. The way the team takes care of you, cares for you and makes you feel special is a tremendous feeling. The quality and comfort of the cars are perfect. A place that everyone should visit.
Good Energy and Environment
A real world of cars. From the first moment you enter the environment, you start to receive good energy. The way the team takes care of you, cares for you and makes you feel special is a tremendous feeling. The quality and comfort of the cars are perfect. A place that everyone should visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hard working team
They were so professional and interested that it is impossible not to be amazed. I recommend it to everyone. You will be tempted by the cleanness of the cars and the smiling and patient staff of the working and caring team. If you are going to buy a car, definitely buy it from Elite MOTORS. You will see the difference.
Hard working team
They were so professional and interested that it is impossible not to be amazed. I recommend it to everyone. You will be tempted by the cleanness of the cars and the smiling and patient staff of the working and caring team. If you are going to buy a car, definitely buy it from Elite MOTORS. You will see the difference.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Must see place
Their communication and interest with the customer is enormous. Among the models that I was undecided about, I made the right decision thanks to their enlightenment. The most accurate address is Elite Motors. It was a great pleasure for me to come across it by chance. A must see place for everyone.
Must see place
Their communication and interest with the customer is enormous. Among the models that I was undecided about, I made the right decision thanks to their enlightenment. The most accurate address is Elite Motors. It was a great pleasure for me to come across it by chance. A must see place for everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase