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Shoreline Chrysler Dodge Jeep Ram

(21 reviews)
Visit Shoreline Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (888) 884-9294 (888) 884-9294
Used (888) 770-6268 (888) 770-6268
Service (866) 478-5754 (866) 478-5754

Inventory

See all 153 vehicles from this dealership.

Incentives

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About our dealership

Shoreline CDJR is more than just new and used sales, parts, and service. Our team, housed in Old Saybrook CT, is proud to serve drivers from Branford, New London CT, Norwich CT, Stonington CT and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Chrysler, Dodge, Jeep or Ram model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
Visit Us at Shoreline CDJR Today & See for Yourself How We Can Serve You!

Service center

Phone number (866) 478-5754

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shoreline Chrysler Dodge Jeep Ram from DealerRater.

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Highly recommend!

Highly recommend! Purchase was easy and seamless. Josh went above and beyond. Purchased over the phone today and was delivered tonight. Vehicle is pristine, like new!

Highly recommend!

Highly recommend! Purchase was easy and seamless. Josh went above and beyond. Purchased over the phone today and was delivered tonight. Vehicle is pristine, like new!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sam was awesome, other saff are awesome too ,,very

Sam was awesome, other saff are awesome too ,,very informative, and helpful to meet my needs

Sam was awesome, other saff are awesome too ,,very

Sam was awesome, other saff are awesome too ,,very informative, and helpful to meet my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware.

Beware. This dealer took my money and harassed me till I signed the deal. My instinct told me to wait it out but I went against it. Texts all night and day from their sales team. I was notified I was being let go the day I was supposed to take delivery and turn in my trade. I literally begged and pleaded with their staff knowing I could ever afford the payment without stable income. No sympathy, strong armed me, knew I was desperate. Kept 6K to unwind my deal. Threatened to have the truck repossessed if I don’t come pick it up. Pure greed and evil….

Beware.

Beware. This dealer took my money and harassed me till I signed the deal. My instinct told me to wait it out but I went against it. Texts all night and day from their sales team. I was notified I was being let go the day I was supposed to take delivery and turn in my trade. I literally begged and pleaded with their staff knowing I could ever afford the payment without stable income. No sympathy, strong armed me, knew I was desperate. Kept 6K to unwind my deal. Threatened to have the truck repossessed if I don’t come pick it up. Pure greed and evil….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I Purchased a vehicle cash 13,810.

I Purchased a vehicle cash 13,810. 91. The vehicle was delivered on a Wednesday and the engine blew 2 days later on a Friday. I gave them one star because they did deliver on time. BE AWARE

I Purchased a vehicle cash 13,810.

I Purchased a vehicle cash 13,810. 91. The vehicle was delivered on a Wednesday and the engine blew 2 days later on a Friday. I gave them one star because they did deliver on time. BE AWARE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Consumer response

Very unfortunate situation. I will be taking the proper channels to have these crooks pay for their bad business.

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Overall, a good honest dealership.

Overall, a good honest dealership. I had a predefined monthly spending limit and Josh worked his magic and got me the monthly payment to meet that number. His can-do attitude made this deal happen and got us the car. The finance manager Alex was also a pleasure to work with and made our car buying experience much less painful that I have experienced in past years with other dealers. There is no pressure from the sales team to buy and were up front with everything. No hidden agenda. I would recommend buying new or used vehicles from this dealer without hesitation and for that I’m giving them 5 out of 5 stars.

Overall, a good honest dealership.

Overall, a good honest dealership. I had a predefined monthly spending limit and Josh worked his magic and got me the monthly payment to meet that number. His can-do attitude made this deal happen and got us the car. The finance manager Alex was also a pleasure to work with and made our car buying experience much less painful that I have experienced in past years with other dealers. There is no pressure from the sales team to buy and were up front with everything. No hidden agenda. I would recommend buying new or used vehicles from this dealer without hesitation and for that I’m giving them 5 out of 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jacob, Sean and the team made me feel like my business

Jacob, Sean and the team made me feel like my business was the most important thing they were working on and the finance guy, John was very efficient and explained everything perfectly. Would definitely recommend them for the selection and the buying experience

Jacob, Sean and the team made me feel like my business

Jacob, Sean and the team made me feel like my business was the most important thing they were working on and the finance guy, John was very efficient and explained everything perfectly. Would definitely recommend them for the selection and the buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently purchased a new Jeep Grand Cherokee from Tom

I recently purchased a new Jeep Grand Cherokee from Tom Sullivan and Jacob. They are the best in the business! Great pricing and professionalism. We will be coming back for our future purchases !! Thanks again Tom and Jacob!!!!

I recently purchased a new Jeep Grand Cherokee from Tom

I recently purchased a new Jeep Grand Cherokee from Tom Sullivan and Jacob. They are the best in the business! Great pricing and professionalism. We will be coming back for our future purchases !! Thanks again Tom and Jacob!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a pleasure working with Chris.

It was a pleasure working with Chris. He was on point and very professional throughout the entire process. Would highly recommend him and Shoreline

It was a pleasure working with Chris.

It was a pleasure working with Chris. He was on point and very professional throughout the entire process. Would highly recommend him and Shoreline

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kayla first time she was very nice and helpful.

Kayla first time she was very nice and helpful. Chris sell us the car , we come all the way from New York to buy. Tom gave us fair numbers and we made the deal . Very simple . We like this experience . Thank you.

Kayla first time she was very nice and helpful.

Kayla first time she was very nice and helpful. Chris sell us the car , we come all the way from New York to buy. Tom gave us fair numbers and we made the deal . Very simple . We like this experience . Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a used vehicle recently (Jan 2024).

Purchased a used vehicle recently (Jan 2024). My overall experience was excellent. The sales staff (Oleg) was beyond great. The manager (Tom) was just as great. They made my car buying experience seemless. They are a zero pressure sales team and were up front with everything. I would recommend buying new or used vehicles from this dealer without hesitation. 5 out of 5.

Purchased a used vehicle recently (Jan 2024).

Purchased a used vehicle recently (Jan 2024). My overall experience was excellent. The sales staff (Oleg) was beyond great. The manager (Tom) was just as great. They made my car buying experience seemless. They are a zero pressure sales team and were up front with everything. I would recommend buying new or used vehicles from this dealer without hesitation. 5 out of 5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 21 reviews