Reviews
The facility was nice and I was greeted very warmly.
The facility was nice and I was greeted very warmly. Salesman, Johnathan K. let me drive the car I was interested in. When I told him I didn't know if I wanted the extended warranty, he said he dreaded the talking to he would get from his manager if he didn't sell me the extended warranty. Then, three times, he suggested that I might be better off purchasing from a dealer if I wasn't going to purchase the extended warranty. He said it so calm and smoothly that it took me a minute to realize how under handed his comments were. I was already pre-approved by the bank, but I was so put off by his comments that I decided I was not going to buy from him. So, I graciously left the dealership and won't return
The facility was nice and I was greeted very warmly.
The facility was nice and I was greeted very warmly. Salesman, Johnathan K. let me drive the car I was interested in. When I told him I didn't know if I wanted the extended warranty, he said he dreaded the talking to he would get from his manager if he didn't sell me the extended warranty. Then, three times, he suggested that I might be better off purchasing from a dealer if I wasn't going to purchase the extended warranty. He said it so calm and smoothly that it took me a minute to realize how under handed his comments were. I was already pre-approved by the bank, but I was so put off by his comments that I decided I was not going to buy from him. So, I graciously left the dealership and won't return
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for the behavior of our salesman and his comments were unacceptable. We value your business and would love the opportunity to make it up to you. Please contact us directly to discuss further. Our sincere apologies. #CustomerSatisfaction #ExceptionalService
Very easy experience with the dealership!
Very easy experience with the dealership!! Eli was amazing and helpful throughout the process!! Highly recommend!
Very easy experience with the dealership!
Very easy experience with the dealership!! Eli was amazing and helpful throughout the process!! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear you had an easy experience at our dealership and that Eli made a great impression! Thank you for the recommendation, it means a lot to us. Happy driving! 🚘 #customerlove #excellentexperience
Buying my truck from Echo Park was the easiest and most
Buying my truck from Echo Park was the easiest and most stress free experience I’ve ever had purchasing a vehicle. Working with Brian completely removed the pressure and stress from the process. He was transparent, patient, and fully explained all purchasing options available. I’ve never felt more confident about buying a vehicle. Do yourself a favor and find Brian at Echo Park when looking for your next vehicle.
Buying my truck from Echo Park was the easiest and most
Buying my truck from Echo Park was the easiest and most stress free experience I’ve ever had purchasing a vehicle. Working with Brian completely removed the pressure and stress from the process. He was transparent, patient, and fully explained all purchasing options available. I’ve never felt more confident about buying a vehicle. Do yourself a favor and find Brian at Echo Park when looking for your next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your glowing review! We are thrilled to hear that Brian provided you with such a stress-free and enjoyable car buying experience. Our team at Echo Park aims to make the car buying process as transparent and easy as possible. We appreciate your business and look forward to helping you with any future vehicle needs!
Great service and I'm very pleased with the vehicle I
Great service and I'm very pleased with the vehicle I purchased. Thank You Tim and Echopark
Great service and I'm very pleased with the vehicle I
Great service and I'm very pleased with the vehicle I purchased. Thank You Tim and Echopark
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing EchoPark, we're thrilled to hear you had a positive experience with us and love your new vehicle. It means a lot to us to have satisfied customers like you! -EchoPark Team
Hassle free, priced to sell.
Hassle free, priced to sell. Excellent customer service. Even with the add on pricing it was explained well and love the fact that all sales taxes and fees for new plates are taken of. No headaches later. Will definitely purchase through Brian again.
Hassle free, priced to sell.
Hassle free, priced to sell. Excellent customer service. Even with the add on pricing it was explained well and love the fact that all sales taxes and fees for new plates are taken of. No headaches later. Will definitely purchase through Brian again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We're thrilled that you had a hassle-free experience with excellent customer service. Our goal is to make the car buying process easy and transparent, including taking care of sales taxes and fees for new plates. We can't wait to work with you again in the future, Brian. Happy driving! 🚘
Jeilan and Ace were amazing and super helpful.
Jeilan and Ace were amazing and super helpful. They helped us get the car we needed for our family.
Jeilan and Ace were amazing and super helpful.
Jeilan and Ace were amazing and super helpful. They helped us get the car we needed for our family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with us! We are delighted to hear that Jeilan and Ace provided exceptional service and helped you find the perfect car for your family. It was our pleasure to assist you and we look forward to continuing to meet your needs in the future.
Brian has been wonderful assistant.
Brian has been wonderful assistant. I'll be loving to drive my new bmw and I'll make sure to let friends and family know about the place.
Brian has been wonderful assistant.
Brian has been wonderful assistant. I'll be loving to drive my new bmw and I'll make sure to let friends and family know about the place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, we are thrilled to hear you had a great experience with Brian and your new BMW. We appreciate your support and look forward to welcoming your friends and family to our dealership as well. Enjoy the ride! 🚘 #customerlove #happycustomers
The sales staff were amazing!
The sales staff were amazing! Low pressure and loved the selection! Will definitely recommend to friends and family.
The sales staff were amazing!
The sales staff were amazing! Low pressure and loved the selection! Will definitely recommend to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words! We are delighted to hear that you had a great experience with our sales staff and enjoyed our selection. We greatly appreciate your recommendation to others. We look forward to seeing you again!
ACE AND KORAN WERE FANTASTIC.
ACE AND KORAN WERE FANTASTIC. HUGE SELECTION OF ALL MAKES AND MODELS. JASON THE GM COULDN'T HAVE BEEN NICER, EVER GAVE ME A GIFT CARD TO TAKE MY WIFE TO DINNER!
ACE AND KORAN WERE FANTASTIC.
ACE AND KORAN WERE FANTASTIC. HUGE SELECTION OF ALL MAKES AND MODELS. JASON THE GM COULDN'T HAVE BEEN NICER, EVER GAVE ME A GIFT CARD TO TAKE MY WIFE TO DINNER!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We are thrilled to hear that our team, including Ace, Koran, and Jason, went above and beyond to provide you with a great experience. We hope you enjoy your new vehicle and the gift card for a special dinner with your wife. We appreciate your business and look forward to serving you again in the future.
John was very helpful and ensured this was a smooth and
John was very helpful and ensured this was a smooth and enjoyable process for a first time buyer!
John was very helpful and ensured this was a smooth and
John was very helpful and ensured this was a smooth and enjoyable process for a first time buyer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words, John! We are so glad to hear that you had a positive experience as a first time buyer. Our team is always here to make the process as smooth and enjoyable as possible. We hope to work with you again in the future!