Reviews
Write a reviewThank you.
Thank you. The service was excellent. As always greeted with smile and suggested other service that were needed.
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Oil change
Great experience, fast service. Knowledgeable staff
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Great Customer Service
Greg Platz was fantastic to work with. Very kind and patient with my many questions while going above and beyond to keep me informed. I would absolutely recommend this dealership, and working with Greg, to GM friends and family.
Hi, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Great service!
The service was amazing! The employees very understanding and friendly. I will definitely be back!
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fantasic
If you go anywhere else you suck and should just Uber everywhere
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
New vehicle
Salesman was great . Made the buying process easy ..
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Serra GMC - Rochester, Michigan
I came to this dealership when it was Shelton. Had hoped the quality would carry over, but was disappointed. Almost $200 for an oil change, tire rotation, couple filters. No coupons, no discounts. Never paid this much at any dealership for any make of car before. Unattended sick kids were running around the customer lounge, and in showroom the entire time I was there. Zero Covid safety measures. I will give them another try, as my trusted service advisor is still there. However, if things don't improve, I regret I'll have to try other places. Serra also needs to invest in employee shirts that don't scream Ford.
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Review
A short wait following my appointment for an oil change,
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Leasing a new car
I am very pleased with my salesman Don Likins. He was extremely helpful and professional.
Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Serra Buick GMC Rochester Hills and we hope to see you again.
Manyphanh
Fast service and clean facility, good service advicer.
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!