Serra Buick GMC

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4.6
(35 reviews)
Visit Serra Buick GMC
Sales hours: 9:00am to 3:00pm
Service hours: 7:00am to 2:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 7:00am–2:00pm 9:00am–3:00pm
Sunday Closed Closed
New (248) 218-2739 (248) 218-2739
Used (248) 963-5167 (248) 963-5167
Service (248) 963-5612 (248) 963-5612

Inventory

See all 181 vehicles from this dealership.

About our dealership

We welcome our customers with a personalized experience. From our website that provides helpful search tools, to help find your new Buick, GMC, or used car, to applying for financing online, and even valuing your trade-in, we aim to make the leasing and buying process as simple as possible. We want our customers to feel no-pressure throughout their journey so that it can be enjoyable. When you sit down with our financing specialists to buy or lease your next car, we will thoroughly go over all our options to find one that is the right fit. Our reliability and reputation extend beyond selling you a new or used car.

Service center

Phone number (248) 963-5612

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Reviews

4.6
(35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Thank you.

Thank you. The service was excellent. As always greeted with smile and suggested other service that were needed.

Dealer response

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

5.0

Oil change

Great experience, fast service. Knowledgeable staff

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

5.0

Great Customer Service

Greg Platz was fantastic to work with. Very kind and patient with my many questions while going above and beyond to keep me informed. I would absolutely recommend this dealership, and working with Greg, to GM friends and family.

Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

5.0

Great service!

The service was amazing! The employees very understanding and friendly. I will definitely be back!

Dealer response

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Fantasic

If you go anywhere else you suck and should just Uber everywhere

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

5.0

New vehicle

Salesman was great . Made the buying process easy ..

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

4.0

Serra GMC - Rochester, Michigan

I came to this dealership when it was Shelton. Had hoped the quality would carry over, but was disappointed. Almost $200 for an oil change, tire rotation, couple filters. No coupons, no discounts. Never paid this much at any dealership for any make of car before. Unattended sick kids were running around the customer lounge, and in showroom the entire time I was there. Zero Covid safety measures. I will give them another try, as my trusted service advisor is still there. However, if things don't improve, I regret I'll have to try other places. Serra also needs to invest in employee shirts that don't scream Ford.

Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

5.0

Review

A short wait following my appointment for an oil change,

Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

5.0

Leasing a new car

I am very pleased with my salesman Don Likins. He was extremely helpful and professional.

Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Serra Buick GMC Rochester Hills and we hope to see you again.

4.0

Manyphanh

Fast service and clean facility, good service advicer.

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

See all 35 reviews