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Westside Toyota

(3,561 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (440) 588-2096 (440) 588-2096
Used (440) 588-2095 (440) 588-2095
Service (440) 588-2091 (440) 588-2091

Reviews

(3,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Toyota from DealerRater.

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Wonderful

Sunnyside is it best dealership. Everyone is so nice and helpful. My last 5 cars or SUV's have been from Sunnyside and I tell everyone try them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service. Prompt delivery.

Really appreciate the service here. The service since we purchased our car at Sunnyside has been effortless. We have no problem recommending Sunnyside to friends who might be considering either purchasing or servicing their car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

good service

good service and Dominic took care of all my needs, very clean, free coffee and water, service on my old truck was good, always clean dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

25 years of experience

Ask for Remon when you come in. Anyone that has worked for one dealership this long is the expert! We appreciate the time that he took to make sure the vehicle was in perfect shape for me to take home:)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service we’ll done!

2011 Sequoia with 150K. Loose heat shield over muffler was loose and rattling. It was repaired quickly and completely for about $50. Great job SUNNYSIDE TOYOTA!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joel and Brian Were Great

Joel Arredondo and Brian Harris were great. Joel gave me a number of different options to purchase a 2018 vehicle and thoroughly went through the different package options they have, and all the finer details like roadside assistance and in-house service options. Brian Harris was also extremely helpful. He was able to give me multiple options for financing a vehicle and helped get me an option within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Detailing

They did an excellent job. When I called to see what time the car would be ready, they told me it was ready - this was at 3:50. I arrived at 4:10 to pick my car up. The paper work was at the desk where you rent a car, but you could see that my car was still being worked on. I waited until 4:50 until I got my car. I usually don't mind waiting but I had plans to do something that I had to be at at 4:45. Needless to say I didn't get to the event. I could have made arrangements to pick my car up the next day. I called in advance to setup the appointment and dropped my car off at 7:30 in the morning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Bill did a great job getting me into a car. Great service, cheerful attitude, quick and easy! Would definitely recommend for your used car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

What a great experience. The Sunnyside staff was friendly, professional and pleasure to deal with. I will definitely recommend to my friends. Got a deal on my trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall fix

Service was great however I called 15 min.before closing asked for the service department to let them know I was on my way and maybe a minute or two late. I was on hold for 5-7 min. and then was disconnected. I called back immediately and received a recording that they were closed, even though it was 3 min. till closing. Fortunately when I arrived, there was someone in the bays who let me in and checked me out. This is the only trouble I have ever had with this service center.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.