Reviews
David was hands down the best I've ever dealt with and
David was hands down the best I've ever dealt with and made the process smooth and easy
David was hands down the best I've ever dealt with and
David was hands down the best I've ever dealt with and made the process smooth and easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This place has nice salespeople, but I have to wonder if
This place has nice salespeople, but I have to wonder if their "veneer" of pleasantness is to get you to walk out with a car that's damaged. We bought a 2016 Hyundai Roadster with 65,000 miles in June 2024 for our son who is in college and needed a car to make work opportunity easier. It runs, so that's good. This is being written less than 30 days from the car being bought, but we don't have time to drive four hours round trip to get this car exchanged due to the stuff below (he goes to school in Texas, so that's also complicated), but I feel it's more important to make people aware of this. The dealer failed to disclose the following defects which did not present themselves in the test drive, but they were caught when we got the car checked by a Hyundai service location in my son's TX college town: 1. A loose positive battery cable which was causing the car to almost switch off on our drive back. I thought it was the "safe mode" that happens in Hyundais, but the mechanic we paid $70 to fix this in OKC said it was as simple as that. 2. The right rear view mirror was loose upon driving it on the highway for an hour, and that's $750 to replace and paint. 3. The under shield is missing that would cost $236. What we DID notice in the test drive is that the electrical head unit (the screen that has all the interactive display options on the dashboard) didn't work. The dealer said it was the actual material screen itself, and not the interior electronics. They knocked $350 or so off the price of the car to compensate for it because they said I could take it to a dealer and get it replaced for the same basic price by buying it online and then having that mechanic install it ("7 minute" repair, the dealer at Infinite Routes Auto said). This is COMPLETELY A LIE. The repair is to cost $2,526.42 with labor and parts. This is so duplicitous, to sell a car with this many defects. Sure, you can say, "Buyer beware," but this is really deceptive. I'm filing a complaint with the state and national governmental offices about this dealership, and I'm reposting this review to all known online sites that allow reviews of businesses.
This place has nice salespeople, but I have to wonder if
This place has nice salespeople, but I have to wonder if their "veneer" of pleasantness is to get you to walk out with a car that's damaged. We bought a 2016 Hyundai Roadster with 65,000 miles in June 2024 for our son who is in college and needed a car to make work opportunity easier. It runs, so that's good. This is being written less than 30 days from the car being bought, but we don't have time to drive four hours round trip to get this car exchanged due to the stuff below (he goes to school in Texas, so that's also complicated), but I feel it's more important to make people aware of this. The dealer failed to disclose the following defects which did not present themselves in the test drive, but they were caught when we got the car checked by a Hyundai service location in my son's TX college town: 1. A loose positive battery cable which was causing the car to almost switch off on our drive back. I thought it was the "safe mode" that happens in Hyundais, but the mechanic we paid $70 to fix this in OKC said it was as simple as that. 2. The right rear view mirror was loose upon driving it on the highway for an hour, and that's $750 to replace and paint. 3. The under shield is missing that would cost $236. What we DID notice in the test drive is that the electrical head unit (the screen that has all the interactive display options on the dashboard) didn't work. The dealer said it was the actual material screen itself, and not the interior electronics. They knocked $350 or so off the price of the car to compensate for it because they said I could take it to a dealer and get it replaced for the same basic price by buying it online and then having that mechanic install it ("7 minute" repair, the dealer at Infinite Routes Auto said). This is COMPLETELY A LIE. The repair is to cost $2,526.42 with labor and parts. This is so duplicitous, to sell a car with this many defects. Sure, you can say, "Buyer beware," but this is really deceptive. I'm filing a complaint with the state and national governmental offices about this dealership, and I'm reposting this review to all known online sites that allow reviews of businesses.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Go somewhere else.
Go somewhere else. Great prices but almost 2k in fees. If you’re looking for a deal go some where else.
Go somewhere else.
Go somewhere else. Great prices but almost 2k in fees. If you’re looking for a deal go some where else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
David, provide amazing costumer service.
David, provide amazing costumer service. we purchase a 2015 Infiniti Q40. The car runs like new. We would highly recommend Infinite Routes Auto to anyone, looking for affordable and reliable car. Great experience.
David, provide amazing costumer service.
David, provide amazing costumer service. we purchase a 2015 Infiniti Q40. The car runs like new. We would highly recommend Infinite Routes Auto to anyone, looking for affordable and reliable car. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AMAZING SERVICE
Amazing service, incredible staff and easy environment. I would recommend INFINITE ROUTES to everyone in need of a vehicle. They have the best prices and even care enough to protect your investment with Lojack. Shop here for your next vehicle purchase and you will not be disappointed!!
AMAZING SERVICE
Amazing service, incredible staff and easy environment. I would recommend INFINITE ROUTES to everyone in need of a vehicle. They have the best prices and even care enough to protect your investment with Lojack. Shop here for your next vehicle purchase and you will not be disappointed!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and great staff!
The sales person (Anna) was very pleasant and extremely helpful. Arranged a test drive for the car. Allowed me to place a small deposit to hold it until I can arrange the full down payment, due to the holiday weekend and banks were closed Monday. Tuesday finished up the paper work and drove the car home. No issues at all, simple, clean and quick.
Great service and great staff!
The sales person (Anna) was very pleasant and extremely helpful. Arranged a test drive for the car. Allowed me to place a small deposit to hold it until I can arrange the full down payment, due to the holiday weekend and banks were closed Monday. Tuesday finished up the paper work and drove the car home. No issues at all, simple, clean and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Junk dealers
Bought a 2013 Ford Fiesta with my dad in June 2022 for $6000. The car broke down in July 2022. Car ended up needing a whole new engine, cost me over $7000.
Junk dealers
Bought a 2013 Ford Fiesta with my dad in June 2022 for $6000. The car broke down in July 2022. Car ended up needing a whole new engine, cost me over $7000.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase