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Jim Shorkey Kia of Gainesville

(1,887 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 national dealer award
View 2 awards
2013 national dealer award
2015 consumer dealer award
New (678) 862-0944 (678) 862-0944
Used (678) 897-4773 (678) 897-4773
Service (678) 897-4299 (678) 897-4299

Reviews

(1,887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Kia of Gainesville from DealerRater.

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The sales people were so nice. Rusty didn't try to over...

The sales people were so nice. Rusty didn't try to over whelm us by starting out with the most expensive vehicle on the lot. He Showed us the basics and we added to it as we went until we found the right vehicle and package for us. They have went above and beyond making sure we are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a great experience for me and my family....

This was a great experience for me and my family. Carriage Kia saleman, (Mr. Knottingham)took charge in finding us the right vehicle that fitted me and my family's need. This was the first time I have experienced a dealership that got busy in making sure that your needs are met and the customer was treated with such value.Carriage Kia is the place I will recommend and goto for now on. None of the other dealerships seem to compare when it comes to the customers needs and wants for a vehicle. Thank You Carriage Kia, and especially Mr. Knottingham on a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very positive experience. Great deal and great staff! ...

Very positive experience. Great deal and great staff! It was nice to meet all of the staff to be sure where to go and who to see when I need to service my vehicle. I also received great instruction on all of the many options on my new Optima. I would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very pleased with our sales representative, Chuck...

We were very pleased with our sales representative, Chuck Mjolsness. Chuck was very nice and extremely helpful without being "pushy" in any way. Chuck was professional and courteous throughout our entire sales process. Our new Kia has exceeded our expectations. Thank you for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greg met us at the door and listened while we discribed...

Greg met us at the door and listened while we discribed our needs. It was a rainy day so he pulled several cars under cover so we could see them in comfort. He was very accomodating and took us on two test drives. We finally decided on the Forte sx sedan almost immediately upon sitting in it. We felt the quality, equipment and price was exactly what we were looking for. We met other members of the team while we were there and they were all very gracious. We came away feeling we got a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome. Laura was very professional and helpful. Best...

Awesome. Laura was very professional and helpful. Best car buying experience we have had. No pressure. Will return when our daughter needs her first new car. The entire process went smoothly. I had been in contact with other local dealers. I was not comfortable with their hype over the phone and was relieved when I luckily ended up finding Carriage Kia and Laura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would highly recommend this dealership to all I know....

I would highly recommend this dealership to all I know. My experience was awsome from the start. The three sales people I dealt with and finance man Brian were very nice and informative to me and treated with respect. I felt like they really performed their jobs to the best of their ability and treated me like family. The new car sales manager Tim was also very nice to me as well when I met him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Laura Mjolsness is a very classy and professional KIA...

Laura Mjolsness is a very classy and professional KIA sales representative. From the time we drove onto the lot, Laura took great care to be sure we were test driving and purchasing the best car for our needs. She is honest and dependable. I look forward to a long business relationship and friendship. She really made us feel at home at Carriage KIA. Thank you, Laura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dustin was extremely knowledgable and courteous. He...

Dustin was extremely knowledgable and courteous. He listened to what my goal was for trading in my truck, including the monthly payments I was aiming for and he pretty much stuck to that and was able to set me up with a brand new Sedona with the monthly payments I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

i had a very possitive experience there. Chuck was very...

i had a very possitive experience there. Chuck was very knowlegable and very helpfull, he made us feel so comfortable. Even after we left he still took care of any questions and concernes we had and always got back to us quickly. we would recommend carriage kia to anyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.