Reviews
Incredible experience and so unlike the standard
Incredible experience and so unlike the standard protocols for many other dealerships. From the time we first stepped on the lot Lorne Sallis was welcoming, cheerful and very helpful. We have never owned a Mazda before but have found the CX-90 to be over the top in meeting our needs. Fantastic piece of engineering and extraordinary design flair. Lorne spent significant time with us in test driving, color choice and the trim/model evaluation up until the closing time of the dealership. Claremont competed with another dealership for the same exact car and the final offer from Claremont the next day exceeded our expectations. Arash Himmat in Finance completed the paperwork with us in a very timely manner without the expected high pressure tactics. He was professional & courteous, as well. When all was complete, Lorne gave as a tour of the dealership and introduced to many of the staff in Service, Parts and the Detailer for the facility. We were amazed. Thereafter, Lorne reviewed all the features of the vehicle including the tech operations and compatibility with our iPhones. By the time we were done we were confident on how to safely operate the vehicle on our return home. The staff, including management support at the highest levels, work as a strong team and are valued as they strive to meet every customer expectation. Do yourself a favor and check out the Mazda line of products at this dealership. You’ll be happy you did. We are now Mazda fans for life!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you so much for your incredibly kind and detailed review. We are absolutely thrilled to hear about your fantastic experience with Lorne, Arash, and the entire team at Mazda of Claremont. It’s wonderful to know that we were able to exceed your expectations and make your first Mazda experience a memorable one. We take great pride in the quality of our vehicles and the service we provide, and it’s so gratifying to hear that you’re now a Mazda fan for life! Your feedback means the world to us, and we’ll be sure to pass along your compliments to everyone involved. Enjoy your new CX-90 — we hope it continues to exceed your expectations. We look forward to serving you again in the future!
George and everyone at Claremont Mazda was courteous and
George and everyone at Claremont Mazda was courteous and professional. The facility was clean and organized. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad to hear that George and the team at Mazda of Claremont made your experience pleasant and professional. We take pride in maintaining a clean and organized facility, and your feedback truly means a lot to us. We look forward to welcoming you back!
Geovany Castaneda was professional, helpful, and
Geovany Castaneda was professional, helpful, and knowledgeable. He worked hard to get me the car I wanted quickly and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're so glad to hear that Geovany made the process smooth and efficient for you. His professionalism and dedication to helping customers get exactly what they want are truly appreciated. Enjoy your new car, and thanks again for choosing us!
Clean, professional, and comfortable.
Clean, professional, and comfortable. Patient employees. They get the job done! Thank you for the beautiful car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re so glad to hear that you had a professional, and comfortable experience with us. Our team works hard to ensure everything goes smoothly, and it’s great to know we met your expectations. Enjoy your beautiful new car, and thank you for choosing us!
Lorne was friendly, helpful and professional throughout
Lorne was friendly, helpful and professional throughout the whole buying process. Had a great experience here. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We're so glad to hear you had a positive experience with Lorne—he truly goes above and beyond to make the car-buying process smooth and enjoyable. We appreciate you choosing us and hope you’re loving your new vehicle. Thanks again!
Easy and stress free, everyone treated us like VIP and we
Easy and stress free, everyone treated us like VIP and we are grateful to join the Mazda family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear your experience was easy, stress-free, and made you feel like VIPs—that’s exactly what we aim for. Welcome to the Mazda family! We're grateful to have you with us and are here for you every step of the way. Enjoy your new ride!
Amy Felix was very professional and knowledgeable.
Amy Felix was very professional and knowledgeable. I would recommend her to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear that Amy provided you with such a professional and knowledgeable experience. She truly cares about helping every customer, and your recommendation means a lot. We look forward to welcoming you, your family, and friends in the future!
Alvaro help us very professional person paciente he
Alvaro help us very professional person paciente he answer all our questions great service. Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We're happy to hear that Alvaro took great care of you. His professionalism and patience truly reflect the service we strive to provide every day. We'll be sure to share your thanks with him—enjoy your new ride, and we hope to see you again!
Pleasured dealing with Riza and Miguel super nice people.
Pleasured dealing with Riza and Miguel super nice people. I didn't feel pressured at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're so glad to hear that Riza and Miguel made your experience a positive one. We believe car buying should be comfortable and pressure-free, and it's great to know you felt just that. We'll be sure to pass along your kind words—hope to see you again down the road!
I had a bad experience at another dealership.
I had a bad experience at another dealership. Started the transaction online and once the numbers were set I went in and sealed the deal. Everyone was kind and I had exceptional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're truly sorry to hear about the trouble you had elsewhere, but we're so glad we could turn things around for you. It's great to know that our team provided the exceptional service you deserved—from start to finish. We appreciate your trust in us and are happy we could help make your car buying experience a positive one!