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Wally's Chrysler Jeep Dodge Ram of Amsterdam

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (768 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:30pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service department is very friendly, courteous and...

The service department is very friendly, courteous and efficient. They have always completed the scheduled maintenance in a timely manner. I will continue to schedule my maintenance needs with their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jose, our salesman was awesome. The issue we had was the...

Jose, our salesman was awesome. The issue we had was the time it took to get to contract completion. We waited for finance manager even though we had an appointment and no other customers were in the store. Then, it was supposed to take 20 minutes to complete the contract , but instead it took 1 hour and 40 minutes because they could not get the DMR from the other dealership to complete the transaction. This should have been complete prior to our arrival. Everyone involved was very courteous, however, the length of time it took was not a good customer experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership and staff were pleasant to work with. The...

The dealership and staff were pleasant to work with. The staff were very helpful, especially in dealing with my car insurance company. I didn't feel pressured into buying anything which made the experience memorable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lance and Team were great on a complicated AC issue....

Lance and Team were great on a complicated AC issue. They stayed on it until it was resolved, appreciate Lance and the Svc Mgr Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

They were very sensitive to my request of not sitting in...

They were very sensitive to my request of not sitting in the dealership for long due to anxiety. Very friendly and honest about availability car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our sales woman was amazing. Walked us through the whole...

Our sales woman was amazing. Walked us through the whole process and showed us as many as i wanted. Rest was slow going. Thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tanesha made the sale

I stopped just to look at trucks. Tanesha came out and started speaking with me. She was very nice and not a bit pushy. She knew about the truck and explained things to me. After I took the truck home, she called to see if everything was OK and told me to call her if I had any questions. I'm glad she came out to speak with me. Thank you Tanesha. If it wasn't for you, I wouldn't have this truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tanesha Gordon is a joy to work with

Excellent experience. Tanesha Gordon is wonderful, knowledgeable, helpful and made the whole process of buying a vehicle a real and human pleasure. She also goes way beyond the call of duty to follow up later, and make sure the customer is well and happy following the sale. I would recommend her wholeheartedly (and already have)...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service is the best around. Repair was quick and I was...

Service is the best around. Repair was quick and I was kept informed about what was wrong with my suv, and Lance was as able to claim it under manufacturer recall!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Beverly Mosher

Everything I asked for they were very accommodating.. Nivek Timmons was a pleasure to work with ! He made sure I understood everything , very pleased this dealership so far!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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