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Wally's Chrysler Jeep Dodge Ram of Amsterdam

(769 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:30pm
Sunday Closed Closed

Reviews

(769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change, summer tires

People are wonderful, friendly, helpful. The only reason I didn’t give it 5 stars is because its always a 2 hour wait time. Maybe thats how long it takes to change off winter tires and change the oil 🤷🏼???.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you deborahq for the review, We are very sorry about the long wait time, this is something that we are trying to work on to ensure your satisfaction. We highly value your business and hope we can be the ones to further assist down the road as it maybe needed!

Awesome

Brandon Luci was my salesman and he did a great job! I bought a GMC Denali and Brandon was very knowledgeable and quick to get me my truck. I love it and I recommend Brandon to everyone looking into purchasing a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so VERY much Susan69 for the HUGE review! We are so happy that we could assist in getting you in this beautiful Denali! We look forward to being able to assist however needed down the road! Thank you again and welcome to the Fuccillo Family!

Terrible salesman and pricing

First I will start by saying I did a ton of research and there was no price listed so I asked and was not given a straight answer at first. They said the vehicle was too new to the lot to have a price listed but if I wanted to make the drive in I was assured the manager would have a price (makes sense right). I asked again what the price was and they said high 30s on the truck, I said are you sure because you have the vehicle model listed wrong and it is not the correct package you listed. They assured me it was correct, I then stated I did not want to buy it and they were about 7k over where it should be listed. I just now looked more than a month later and it has been marked down 6k, maybe if they just decided to put a reasonable price from the start I would have bought it but now I wont even give them a 2nd chance

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very good

I had a very positive experience . Everyone I came in contact with was great. Jose was so very helpful . Stayed late to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly HML101273 for taking the time to share your recent experience here with our location! We are so happy we were all able to assist with such high customer satisfaction! We look forward to being able to assist however needed down the road! Welcome to the Fuccillo Family!

Very good service oil change

I was made very comfortable in the waiting room with coffee and TV my appoment was at 9:30 and they got my car in 9:40 and I was back on the road at 10:30 I well be back. A Huge Thank You Susan Rhodes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you drhodes10 for the HUGE review! We highly value your feedback as well as you utilizing our Service Department! We look forward to being able to assist however needed down the road!

New car

Brandon was great to work with And I love my new Pacifica Nice and roomy and easy to drive Service dept was excellent too Finance guy was great, can’t remember his name

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you TKING12010 for sharing your most recent sales experience here at our location! We highly value your feedback as well as you allowing us to assist in earning your business! Welcome to the Fuccillo Family where will be here here down the road with all of your vehicle needs!

Used car

Great experience working with Antonio and Jamie Slater! Very knowledgeable and helpful during our purchase. We had some financial issues but your team worked diligently to help us find the perfect fit! Love the Hyundai elantra we chose its just perfect! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you SEASALT1958 for sharing your recent sales experience here at our location! We do like to pride ourselves on our HUGE selection of lenders that we work with to keep up on being able to assist customers no matter what their situation maybe! We look forward to being able to assist however needed down the road, welcome to the Fuccillo Family!

Service Dept. Top notch customer service

Bought a Dodge Ram returned the next day because I noticed a ding in the windshield. They replaced the whole windshield and provided me with a rental to get to work. Super friendly and very accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you KETJR9205 so much for taking the time to share your recent experience! Customer feedback is always great and we are so happy we were able to meet your needs as well as assist with repairs! We look forward to being able to assist however needed down the road!

Love my Jeep! Thank you Andi!

Andi makes the experience stressfree and with ease, I felt confident in my purchase due to Andi. I would highly recommend her for future puchases. Just as soon as I walked through the doors, she greeted me with a smile and very kind welcome.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was great

It was a great deal and we had an amazing sales person that led the way for us to be first time buyers fucillos are a great dealership to goto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you KYLEWROBEL981$ for taking the time to share your most recent sales experience here with us at our Amsterdam location! We are so happy we are able to welcome you to the Fuccillo Family!