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Wally's Ford of East Greenbush

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (488 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All requested services were performed. Additional...

All requested services were performed. Additional needed service was shown to me via video for preapproval. Service was completed in a timely manner. Car was cleaned before returned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Workmanship seems spot on. Estimate could have been more...

Workmanship seems spot on. Estimate could have been more accurate. E.g., if the repair has to be done here it’s X price. If the repair is way back here and under this part it’s X price. Overall pretty good dealership experience.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first trip to service with my 2015 f-150 xlt they were...

My first trip to service with my 2015 f-150 xlt they were dry accommodating, friendly! I have scheduled the needed recall work and the r calls they found!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I purchased and now have had 2 service checks at Fucillo...

I purchased and now have had 2 service checks at Fucillo for my 2020 Ford F-350 and I can tell you I am impressed! Easy to book.... Easy to check in..... Loved the Video on the service performed..... and the follow up communication is short and sweet..... Highly Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was on a tight schedule and I explained that I could...

I was on a tight schedule and I explained that I could schedule the servuce for another time but they assured me they could fit me in. They got it done in the time they said could. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff here are good -- fast, efficient,...

The staff here are good -- fast, efficient, knowledgeable, thorough. I just ordered a dash cam for my Fusion Hybrid. We discussed the cost of the camera and the install and they ordered the kit. I also ordered and got a new key fob. In and out in less than an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service and the shuttle service excellent. The...

Good service and the shuttle service excellent. The follow up appointment and coordination was better than the last one. The facilities are in good condition.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employees are very friendly helpful AAnd most of all...

The employees are very friendly helpful AAnd most of all understanding the customer needs I purchased a used Ford Truck but it was what I have been waiting for.. Thank you Floyd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were a pleasure to deal with. A + Experience all...

They were a pleasure to deal with. A + Experience all around with both the sales and finance departments. I would highly recommend going to them for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were extremely friendly, honest, and provided...

They were extremely friendly, honest, and provided excellent work on my car. I came in with a complaint of another Fuccillo dealership refusing to do the work needed on my car, and these guys went above and beyond for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.