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Oakes Ford

(36 reviews)

Reviews

(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oakes Ford from DealerRater.

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So easy to work with, and they have wonderful customer

So easy to work with, and they have wonderful customer service! Cody Beckman is great!

So easy to work with, and they have wonderful customer

So easy to work with, and they have wonderful customer service! Cody Beckman is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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cleve did a great job getting me in and taking care of my

cleve did a great job getting me in and taking care of my truck the work was done very fast and was very smooth with no problems

cleve did a great job getting me in and taking care of my

cleve did a great job getting me in and taking care of my truck the work was done very fast and was very smooth with no problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Considerate scheduling and quick service.

Considerate scheduling and quick service. I appreciate having a local dealership that is such a convenient location!

Considerate scheduling and quick service.

Considerate scheduling and quick service. I appreciate having a local dealership that is such a convenient location!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very helpful.

Very helpful. Explains everything you need to know. Tried hard to get me qualified for a loan. Would recommend.

Very helpful.

Very helpful. Explains everything you need to know. Tried hard to get me qualified for a loan. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Don't care for the itemized sheet of telling you need to

Don't care for the itemized sheet of telling you need to replace so many parts. Example stated I needed new tires just replaced them last October.

Don't care for the itemized sheet of telling you need to

Don't care for the itemized sheet of telling you need to replace so many parts. Example stated I needed new tires just replaced them last October.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased warranty with the purchase so a used car .

Purchased warranty with the purchase so a used car . Engine went bad. Warranty would not pay. Stated it was a limited warranty policy. Go figure. Salesman at the time, a Steven Tyler told me all I would ever have to do as long as I owned the car would be to pay the deductible. The service manager .. Kris tried his best and did an as acceptable job trying to get it resolved. I asked for the sales manager to call and she did. She explained that the regional manager or maybe the manager overseeing the dealerships would call me after they met and discussed the issue. Never heard a word from anyone else. So, I would think that if the oaks dealerships are selling Endurance extended warranty. They should stand up when endurance won’t pay. It shouldn’t matter what the fine print says. I was a loyal customer and I maintained my vehicle very well at that dealership. I even tried to by a new F 250 truck there from a different salesman. Told him if he could find one with the heads-up display option, I would order it. Never got back with me . So, I’m done. Trayton Pitts

Purchased warranty with the purchase so a used car .

Purchased warranty with the purchase so a used car . Engine went bad. Warranty would not pay. Stated it was a limited warranty policy. Go figure. Salesman at the time, a Steven Tyler told me all I would ever have to do as long as I owned the car would be to pay the deductible. The service manager .. Kris tried his best and did an as acceptable job trying to get it resolved. I asked for the sales manager to call and she did. She explained that the regional manager or maybe the manager overseeing the dealerships would call me after they met and discussed the issue. Never heard a word from anyone else. So, I would think that if the oaks dealerships are selling Endurance extended warranty. They should stand up when endurance won’t pay. It shouldn’t matter what the fine print says. I was a loyal customer and I maintained my vehicle very well at that dealership. I even tried to by a new F 250 truck there from a different salesman. Told him if he could find one with the heads-up display option, I would order it. Never got back with me . So, I’m done. Trayton Pitts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Was very happy with the entire process.

Was very happy with the entire process. Got everything I asked for at a great price.

Was very happy with the entire process.

Was very happy with the entire process. Got everything I asked for at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I was really impressed with our experience with Oakes

I was really impressed with our experience with Oakes Ford. I’ve only ever purchased vehicles from a group of dealerships local to us. Cory was attentive to my questions and the back and forth via e-mail and phone. He made what felt like a fair deal in trade and purchase. I was majorly impressed with the vehicle being ready when I pulled in from a three hour road trip to pick it up. He had everything as promised completed and all the paperwork was ready to go. Ambre was super helpful in getting all of the paperwork signed and completed and the entire team overall was extremely friendly and kind to both me and my two little girls who made the long trip with me. I would definitely make the 6 hour trek to do business again in the future

I was really impressed with our experience with Oakes

I was really impressed with our experience with Oakes Ford. I’ve only ever purchased vehicles from a group of dealerships local to us. Cory was attentive to my questions and the back and forth via e-mail and phone. He made what felt like a fair deal in trade and purchase. I was majorly impressed with the vehicle being ready when I pulled in from a three hour road trip to pick it up. He had everything as promised completed and all the paperwork was ready to go. Ambre was super helpful in getting all of the paperwork signed and completed and the entire team overall was extremely friendly and kind to both me and my two little girls who made the long trip with me. I would definitely make the 6 hour trek to do business again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Cory was attentive to my questions and the back and forth

Cory was attentive to my questions and the back and forth via e-mail and phone. He made what felt like a fair deal in trade and purchase. I was majorly impressed with the new vehicle being ready when I pulled in from a three hour road trip to pick it up. He had everything as promised completed and all the paperwork was ready to go. Ambre was super helpful in getting all of the paperwork signed and completed and the entire team overall was extremely friendly and kind to both me and my two little girls who made the long trip with me. I would definitely make the 6 hour trek to do business again in the future.

Cory was attentive to my questions and the back and forth

Cory was attentive to my questions and the back and forth via e-mail and phone. He made what felt like a fair deal in trade and purchase. I was majorly impressed with the new vehicle being ready when I pulled in from a three hour road trip to pick it up. He had everything as promised completed and all the paperwork was ready to go. Ambre was super helpful in getting all of the paperwork signed and completed and the entire team overall was extremely friendly and kind to both me and my two little girls who made the long trip with me. I would definitely make the 6 hour trek to do business again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had an amazing experience at oaks ford!

I had an amazing experience at oaks ford!! And Cody was phenomenal! Best car buying experience ever!

I had an amazing experience at oaks ford!

I had an amazing experience at oaks ford!! And Cody was phenomenal! Best car buying experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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