Reviews
It was a pleasure dealing with everyone at Wilde Lexus....
It was a pleasure dealing with everyone at Wilde Lexus. Carl Carpenter was my sales person. He was professional, personable and very knowledgeable. Carl followed up on anything that he had to do. On a scale of 1-5 stars, how do I rate Carl: 10+!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for telling us about your positive Wilde Lexus experience with Carl! It is wonderful to hear that he could help make your car buying process so easy and enjoyable. We appreciate your feedback and look forward to our next opportunity to serve you!
Buying a car is not always a great experience, but at...
Buying a car is not always a great experience, but at wild Lexus it was a pleasant experience. Our Sales lady, Jill Gardner, was very helpful and accommodating when changed our mind about one car and considered a different car. We will be going back for more instructions on all the features.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marilyn, thank you for telling us about your positive Wilde Lexus experience! Your feedback and kind words about Jill are greatly appreciated. It was an absolute delight to serve you, and we look forward to our next opportunity to work with you.
Awesome experience!!! Jeff and Kenny we're terrific. The...
Awesome experience!!! Jeff and Kenny we're terrific. The process was simple and efficient. Very straight forward, easy and very professional. I will return to trade out my RX next year.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Augie, thank you for your review. We are happy to hear that Jeff and Kenny were able to make your time with us smooth and easy. We look forward to working with you again. Until then, enjoy!
Eric Gruendl is the best sales man I have ever met. It...
Eric Gruendl is the best sales man I have ever met. It was such a great experience to work with him. He has unlimited kindness and patience. He helped me to buy my dream car. I love everything about my Lexus! EVERYTHING!💚 Thank you so much Eric for being so professional and the wonderful costumer service that you provide. Emilia Z.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Emilia, thank you for telling us about your positive Wilde Lexus experience! Your feedback and kind words about Eric are greatly appreciated. It was an absolute delight to serve you, and we look forward to our next opportunity to work with you.
To pushy. Trying to purchase a used RX he always has...
To pushy. Trying to purchase a used RX he always has has a response why should I buy from him got . But here what is the customers need a simple don’t have it or yes I have it don’t try to be frendly and when you when you say does not meet my financial situation does a turnaround not as nice as you think . I been thru a few dealers in my time don’t need the bull straight answer are best works or not simple don’t Groton convince me constantly. A big walk out . I thought wild Lexus was my first choice Mm not no more.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We are disappointed to hear your experience did not exceed your expectations. If you have any questions or concerns, please contact me, Craig McGregor, General Sales Manager, at (941) 924-3040.
I just got a new 2021 Lexus. Grant Gaugler called me...
I just got a new 2021 Lexus. Grant Gaugler called me about a new Lexus and I went in to see it, I loved it and the deal was done. Grant and his team were very nice and polite. I had above 6 Lexus cars and this was the best experience I ever had there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your feedback is greatly appreciated, and your satisfaction is always our top priority! We are thrilled that Grant and the team could help you find the perfect vehicle for you and could contribute to making your Wilde Lexus experience so pleasant. Thank you for choosing Wilde. It was wonderful working with you!
Patrick was great to work with. A great honest salesman...
Patrick was great to work with. A great honest salesman and is very knowledgeable about the Lexus vehicles. I will definitely return when I need another vehicle. I am going to tell my friends and family too. Patrick represents Lexus in a great way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your Wilde Lexus experience, Danny! We are glad Patrick could be so knowledgeable and helpful. We appreciate the recommendation and look forward to working with you again in the future!
I have bought a few cars from Patrick and nothing but...
I have bought a few cars from Patrick and nothing but great things from Patrick and team. They have been a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Chad, thank you for your review! We are thrilled to have you as a continued customer and so much appreciate you sharing your feedback about working with Patrick with us. We look forward to working with you again in the future!
Grant went out of his way to research and get us the...
Grant went out of his way to research and get us the exact vehicle we wanted. Wilde Lexus Technology specialist made new technology easy to use.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear that Grant made your time at Wilde Lexus easy and enjoyable. We hope to work with you again in your future!
So happy to have Amanda greet me at the door soon after...
So happy to have Amanda greet me at the door soon after I arrived . She was nice and sincerely wanted help me find the right SUV. The car shopping experience was painless thanks to Amanda>
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Cathaleen, thank you for telling us about your positive Wilde Lexus experience! Your feedback and kind words about Amanda are greatly appreciated. It was an absolute delight to serve you, and we look forward to our next opportunity to work with you. Until then, enjoy!