Reviews
Devyn is a terrific salesperson!
I had just dropped my Land Rover off for repair yesterday (recently out of warranty) and as I was leaving, I stopped for what I thought would be a few minutes to look at the Lexus SUV's. I had one long ago and my friends who now do are very happy. Devyn approached me very politely and asked if he could be of help. He received the "no just looking" reply. He nicely offered to answer any questions I may have and asked if he could give me his card...instead of shoving it in my face. He knew the inventory and was further prepared with a pricing cheat sheet in his pocket. We discussed both certified pre-owned as well as new. I didn't know about the NX so he filled me in on them and compared the features and size difference with the RX. I was offered to test drive one. Why not. Long story longer, by 5 pm, I was driving away in the downpour with my brandy new NX. Devyn was proactive and had a hunch I might truly be interested and had the car prepped and under the overhang out front while I came home to fetch my Land Rover payoff info. He gently nudged me into thinking about trading in my Land Rover that day. It wasn't in my game-plan, but it made sense. Because Devyn spent the time showing me all of the interior features and what all of the gadgets did, I felt comfortable driving away...even in a monster thunderstorm. I trained salespeople for 18 years and Devyn "just gets it". Great people skills, does his homework, knows his stuff and, most importantly, is a great human being. I'm not sure I would have moved forward on this if it were not for Devyn. It was a great experience with Kevin, Chuck and Scott also. I'm anxious to take my new NX out for a spin! Thanks for the great transaction Devyn!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your feedback is greatly appreciated, Lynn! We are happy to hear Devyn, Kevin, Chuck and Scott could help make your experience so memorable. It was a pleasure working with you, and we hope you enjoy your Wilde Lexus!
Great shopping experience
Eric was great from the first initial contact I made with him via phone conversation after I called to inquire about a Lexus LS 460. And once I arrived I wasnt even outside looking at vehicles for 5 mins before he immediately came out and recognized and greeted me making me feel welcome and respected. Not to mention he already had the vehicle in question pulled up "Valet Style'right up front awaiting my arrival. He was very personable and polite. I was comfortable to work with him from our 1st handshake. He was very knowledgeable of the vehicle and all its intricate features. Although Kevin didnt give me the price I wanted(Lol) Eric definitely made up for it when I came back to pick up my car. He payed great attention to detail and had the car Immaculate upon my arrival. He even went as far as to put touch up paint on All the areas I had in question to my satisfaction while I did my finance paperwork with Chuck. Who was very friendly also and provided me with great comfort of my purchase as I signed my owners documents. I had never purchased a Lexus before but this buying experience will definitely be in my mind when it's time to upgrade or make another vehicle purchase in future. I strongly recommend anyone looking to buy a Lexus or any other used vehicle to take a drive down to Wilde Lexus of Sarasota for the best dealership experience. And I live a hour 1/2 away in Tampa but will gladly make the trip at the drop of a dime. Quality cats and quality service are unforgettable. Eric and the whole staff were Great but the Beautiful Crystal White LS 460 is even better. I Love this Luxury vehicle and reccomend this brand to any Luxury Car Consumer... 10 Stars from me... Thanks Eric/Guys God Bless Sincerely, Jay Holmes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, Jay! We are happy to hear our team could help make your experience so memorable. It was a pleasure working with you, and we look forward to your future visit!
Delightful experience
Myke greeted me and I immediately felt comfortable. He listened to my budget and desire for a preowned Lexus Hybrid. He was patient with all my questions and was not annoyed that I tried almost every hybrid on the lot. We discussed pricing and Mr Kevin White discussed a few reasons why I should not wait. I did not feel pressured. They really seemed to try get me to a price I would feel comfortable with. I was shopping by myself so I discussed by text with my sister, a long time Lexus owner and my husband. I also checked KBB and the price was fair. The way I felt was exceptional. Everyone who works at Wilde seems to enjoy their job. Today I met Kenny, who when over the cars technology. He also didn’t make he feel old as I fumbled a bit with the controller for the navigation system. Instead he went into the settings to make it easier for me to use. We recently purchased a new vehicle at a different dealership. Sadly that experience was not as pleasant as this one. Great customer service Wilde team. Sincerely, Mary PS. Isn’t it adorable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, Mary! We are happy to hear Myke, Kevin and Kenny could help make your experience so memorable. It was a pleasure working with you, and we hope you enjoy your Wilde car!
Great car buying experience here
Greg Brock in preowned car sales made buying a Lexus a very pleasant experience. He was knowledgeable & Professional & made certain l was comfortable with my purchase. Scott Franziger explained how everything on the inside of the car works so I indeed drove away content that I had chosen a quality car from a top guality dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback is greatly appreciated! We are happy to hear Greg and Scott could help. It was a pleasure working with you, and thank you for choosing Wilde!
Lexus 2017 purchase
Very impressed with the overall sales and finance team at this dealership. My car purchase was truly a memorable experience thanks to your great staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback is greatly appreciated, Rocky! We are happy to hear our team could make such a great impression. It was a pleasure working with you, and thank you for choosing Wilde Lexus Sarasota!
A very positive experience at Wilde Lexus!
The friendly, professional service that was provided by Brianna Douglas in the process of acquiring my 2015 Corvette for Wilde inventory was exemplary. Ms Douglas was a pleasure to work with and handled the entire process in a straight forward, seamless fashion and was personally an enjoyment to deal with. Rick Vogel
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, Rick! We are happy to hear Brianna could help make your experience so memorable. It was a pleasure working with you, and we hope you enjoy your Wilde car!
Buying a used Lexus 2010
We have always had our 2004 GX470 serviced at Wilde Lexus, always been Very well taken care of. Our service representative Tim Aldridge has made sure of that. Now our salesman Ken Link has taken very good care of us. We are VERY HAPPY with WILDE LEXUS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! We are happy to hear our team can always help. It is a pleasure working with you, and thank you for your continued support!
Wonderful Experience
Everyone was very helpful and professional. My initial phone conversation answered all my questions, enough that I wasn't concerned about the 2 1/2 hour drive down to the dealership. Ken was extremely helpful and went the extra mile to help us get some difficult paperwork handled. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback is greatly appreciated! We are happy to hear our team could help make your experience so memorable. It was a pleasure working with you, and we hope you enjoy your Wilde car!
In a pinch
Brianna and Jack were a pleasure to work with. The transaction was quick and very easy. We felt our needs were heard and considered. We will definately revisit Wilde Lexus for our continuing vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback is greatly appreciated! We are happy to hear Brianna and Jack could help make your experience so easy. It was a pleasure working with you, and we hope we can be of service in the future!
Great buying experience
Eric Gruendi has an excellent personality. He is very easy going person.Pleasure to work with. His fast response to all the needs and an excellent service before and after transaction left a good feelings. Will recommend to anybody.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! We are happy to hear Eric could make such a great impression. It was a pleasure working with you, and thank you for choosing Wilde Lexus Sarasota!