Reviews
I need a new radio.
I need a new radio. My oil change is fixed. I need to schedule a long appointment
I need a new radio.
I need a new radio. My oil change is fixed. I need to schedule a long appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anna, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 864-6297 when you have a chance. Thank you, and we look forward to hearing from you.
Beto Mendoza and Andrew Ryder were consummate
Beto Mendoza and Andrew Ryder were consummate professionals. The duo made me feel like I was getting the best deal possible. Andrew and Beto were very personable and patient with my wife and I and were able to answer every question we had. This is my largest vehicle purchase to date and I left feeling like the investment was worth it. I will seek them out for my next purchase and see just how far they will let me go before they reel me back in LOL! Semper Fi Steven C. and Katrina C.
Beto Mendoza and Andrew Ryder were consummate
Beto Mendoza and Andrew Ryder were consummate professionals. The duo made me feel like I was getting the best deal possible. Andrew and Beto were very personable and patient with my wife and I and were able to answer every question we had. This is my largest vehicle purchase to date and I left feeling like the investment was worth it. I will seek them out for my next purchase and see just how far they will let me go before they reel me back in LOL! Semper Fi Steven C. and Katrina C.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The car is beautiful.
The car is beautiful. The deal great. Paper work was messed up. Wrong phone numbers ,wrong e mail addresses. Didn't discover that till we got home. Dave also gets 5 stars
The car is beautiful.
The car is beautiful. The deal great. Paper work was messed up. Wrong phone numbers ,wrong e mail addresses. Didn't discover that till we got home. Dave also gets 5 stars
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great selection.
Great selection. CJ was quite personable and efficient. We were pleased that there was a test track.
Great selection.
Great selection. CJ was quite personable and efficient. We were pleased that there was a test track.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just had my 2024 Jeep Grand Cherokee serviced at
Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!
Just had my 2024 Jeep Grand Cherokee serviced at
Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom, we're happy you found our staff to be so supportive during your experience here at Castle Chrysler Dodge Jeep Ram of Naperville. We hope you have a great day!
Great experience and no pressure from sales team.
Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.
Great experience and no pressure from sales team.
Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Affan, your satisfaction is important to us, so we want to sincerely thank you for choosing Castle Chrysler Dodge Jeep Ram of Naperville and we hope to see you again soon!
In September 2024, I purchased a 2021 Jeep Renegade from
In September 2024, I purchased a 2021 Jeep Renegade from Castle. I had the car towed in for repair in December because it would not start. They claimed it needed a new battery and insurance would not pay for it. After a month, I am having the same problem. The car will not start. I advise using caution before buying a used car from this vendor.
In September 2024, I purchased a 2021 Jeep Renegade from
In September 2024, I purchased a 2021 Jeep Renegade from Castle. I had the car towed in for repair in December because it would not start. They claimed it needed a new battery and insurance would not pay for it. After a month, I am having the same problem. The car will not start. I advise using caution before buying a used car from this vendor.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought a 2020 Kia soul from this dealership’s.
I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.
I bought a 2020 Kia soul from this dealership’s.
I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Loris, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
I had a very pleasant buying experience!
I had a very pleasant buying experience! Castle CJDR was a pleasure to do business with! Leslie was a great sales lady and really knew her products. John in finance was awesome as well, very quick and easy buying process!
I had a very pleasant buying experience!
I had a very pleasant buying experience! Castle CJDR was a pleasure to do business with! Leslie was a great sales lady and really knew her products. John in finance was awesome as well, very quick and easy buying process!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Castle of Naperville was great.
Castle of Naperville was great. CJ my salesman knew his stuff it was almost like a day in an adult playground. Sales and finance department was so easy to work with. I highly recommend this dealership.
Castle of Naperville was great.
Castle of Naperville was great. CJ my salesman knew his stuff it was almost like a day in an adult playground. Sales and finance department was so easy to work with. I highly recommend this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathy, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chrysler Dodge Jeep Ram of Naperville! Please let us know if there is anything else we can do for you; we are more than happy to help!