Reviews
Fast friendly service
Had my first oil change in my new 14 Edge.Answered questions about future service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
mister
The clerks that take the money could use a boost of energy.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New certified car
Dawn Kelley is great! Love my fusion titanium! The car is beautiful and dawn was an excellent sales person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diane, That's great! You definitely picked out a nice one! Come back and see us soon.
Service Mgr
On time appointment, advised me when finished. Thanked me for coming in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Visit for 20,000 mile maintance
2012 Ford Focus - purchased at Middletown Ford and serviced at Middletown Ford. Prompt friendly service that I feel I can rely on.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
I was very pleased with the service at Middletown Ford. The staff is always polite, informative and the work is second to none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always do our best! We're glad you had a great experience with our service department. Thank you for the business! David Spencer, Internet Manager Middletown Ford
Great Service
I have never been disappointed with the service I have received at Middletown Ford from buying my second Escape from them, getting warranty work done, scheduled maintenance I can't ask for better service ! Unexpected long drive came up and I couldn't find a working air pump around my area and in a last ditch effort I drove in and asked if they could please check my air pressure.They took it right in checked my tires and I was on my way. I hope any other Ford dealership that I may need along my travels are as good as Middletown. Thank You Cynthia Caudell
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
We come there because you all treat us good if it wasn't for that we would go to interstate ford my sister works up there We really like dealing with John in the service department known him for a long time
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Kenny helped us in deciding what car to get and not get. He was very helpful in answering all our questions and making sure we had to the best service and got a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
sales out of this world
I went for an oil change and drove out in a new truck. What more can i say then that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad you had a good experience Richard! Thank you for your business. David Spencer, Internet Manager Middletown Ford