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Hendrick BMW Certified Pre-Owned South Charlotte

(219 reviews)
Sales hours: 9:00am to 5:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(704) 828-9558 (704) 828-9558

Reviews

(219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick BMW Certified Pre-Owned South Charlotte from DealerRater.

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As always, my experience at Hendrick's was impeccable,

As always, my experience at Hendrick's was impeccable, from scheduling, reminders, and service appointment. Every aspect was timely and well organized. I trust this establishment for all of my BMW needs. Special thanks to Kevin Pleus my preferred service advisor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Estella, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I purchased a 2016 BMW i3 with the help of Zack.

I purchased a 2016 BMW i3 with the help of Zack. He was dedicated to helping me use the Used EV Tax Credit. I felt very reassured that the car was well taken care of before resell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brian, we are so happy to read such a great review about Zach and Hendrick BMW Certified Pre-Owned South Charlotte!

I reached out to BMW CPO South asking for information

I reached out to BMW CPO South asking for information on a 4runner they had. I am not a BMW guy at all and wasn’t quite sure what to expect. Surprisingly, when I was connected to Zach he was more than accommodating and willing to answer any questions I had about the vehicle. He even sent me a walk around video of it. I scheduled a time to see it. He worked with me on the price and I left with the vehicle and overall satisfied. Would consider buying from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Don86, Thanks again for the stellar review!

very professional, curteous, timely.

very professional, curteous, timely. I' m very satisfied. Great job cleaning my car! Shop is very organized. All staff seem very well trained in their jobs. George Lewis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

George, We appreciate the kind words and the 5 star review!

Christopher Thomas and the whole team at Hendrick BMW on

Christopher Thomas and the whole team at Hendrick BMW on South Blvd are professional, knowledgeable and helpful throughout the buying process. Great team. Highly recommend this dealership for CPO and for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lorraine, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Service appointment went as smooth as silk.

Service appointment went as smooth as silk. Service tech provided a video of what he did at the completion of the job. I waited for the car and the wait time was much less than I expected. Overall, it was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a good experience. If there's anything further we can do for you, we are happy to help!

MIKE is a GREAT salesperson and I recommend him to

MIKE is a GREAT salesperson and I recommend him to everyone! He made my car buying experience easy and quick. He listened to all of my concerns and got the deal done! He is also very Knowledgeable. If you want to have a great experience your best bet is to ask for MIKE!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Tori, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Kevin is my service advisor and is knowledgeable and

Kevin is my service advisor and is knowledgeable and always does a great job at keeping me informed while my car is being serviced. I certainly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bizcoach, we are so happy to read such a great review about Kevin and Hendrick BMW Certified Pre-Owned South Charlotte! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

This was the second time we purchased a vehicle from

This was the second time we purchased a vehicle from them. We?re having a 3rd kid and need to upgrade from an X5 to an X7 for the third row. I called Zach, the salesman we had used previously and were very happy with. He emailed me a list of available options within the hour. We scheduled an appointment, and walked away with exactly what we were going for. The process was easy, flawless, and they listen to your wants, without pushing for something or trying to sell you on something else. We?ve already been twice, and would happily go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jw, we are so happy to read such a great review about Zach and Hendrick BMW Certified Pre-Owned South Charlotte! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great experience.

Great experience. I worked with Mike via email due to my work situation and got a deal ironed out that worked amazingly. Got the car I wanted and my exhaust moved from my old car to my new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Atlutd, we are very happy we could provide you with a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick BMW Certified Pre-Owned South Charlotte!