Reviews
We visited Mazda Koch33 on September 3rd. And we received excellent service and great attitude. I would especially like to highlight Gabriel Santos. He provided a great explanation of the current market and the features of the car. In just 2 hours, we received full service and a new car to replace the old one. It’s very rare to find people like Gabriel Santos and the service we received at Mazda Koch33 of Easton, PA, at a dealership. Based on our personal experience, we highly recommend this dealership and personally Gabriel Santos. Thank you, guys.
We visited Mazda Koch33 on September 3rd. And we received excellent service and great attitude. I would especially like to highlight Gabriel Santos. He provided a great explanation of the current market and the features of the car. In just 2 hours, we received full service and a new car to replace the old one. It’s very rare to find people like Gabriel Santos and the service we received at Mazda Koch33 of Easton, PA, at a dealership. Based on our personal experience, we highly recommend this dealership and personally Gabriel Santos. Thank you, guys.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We visited Mazda Koch33 on September 3rd. And we received excellent service and great attitude. I would especially like to highlight Gabriel Santos. He provided a great explanation of the current market and the features of the car. In just 2 hours, we received full service and a new car to replace the old one. It’s very rare to find people like Gabriel Santos and the service we received at Mazda Koch33 of Easton, PA, at a dealership. Based on our personal experience, we highly recommend this dealership and personally Gabriel Santos. Thank you, guys.
We visited Mazda Koch33 on September 3rd. And we received excellent service and great attitude. I would especially like to highlight Gabriel Santos. He provided a great explanation of the current market and the features of the car. In just 2 hours, we received full service and a new car to replace the old one. It’s very rare to find people like Gabriel Santos and the service we received at Mazda Koch33 of Easton, PA, at a dealership. Based on our personal experience, we highly recommend this dealership and personally Gabriel Santos. Thank you, guys.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We visited Mazda Koch33 on September 3rd. And we received excellent service and great attitude. I would especially like to highlight Gabriel Santos. He provided a great explanation of the current market and the features of the car. In just 2 hours, we received full service and a new car to replace the old one. It’s very rare to find people like Gabriel Santos and the service we received at Mazda Koch33 of Easton, PA, at a dealership. Based on our personal experience, we highly recommend this dealership and personally Gabriel Santos. Thank you!!
We visited Mazda Koch33 on September 3rd. And we received excellent service and great attitude. I would especially like to highlight Gabriel Santos. He provided a great explanation of the current market and the features of the car. In just 2 hours, we received full service and a new car to replace the old one. It’s very rare to find people like Gabriel Santos and the service we received at Mazda Koch33 of Easton, PA, at a dealership. Based on our personal experience, we highly recommend this dealership and personally Gabriel Santos. Thank you!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They charge you expensive diagnosis, and you end up with them replacing one part after the other anyway. They leave you with a large bill without solving the problem and nobody cares. They don't know more about your car than your local garage and there is no appreciation of your business or loyalty.
They charge you expensive diagnosis, and you end up with them replacing one part after the other anyway. They leave you with a large bill without solving the problem and nobody cares. They don't know more about your car than your local garage and there is no appreciation of your business or loyalty.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The Mazda team is amazing and efficient! Shoutout to Gabriel santos,Mike Gilbert, and Seo Jung. They made my first new car buying experience not feel overwhelming! I was treated honestly and with respect from start to finish! Great people to make you feel excited about buying a car!
The Mazda team is amazing and efficient! Shoutout to Gabriel santos,Mike Gilbert, and Seo Jung. They made my first new car buying experience not feel overwhelming! I was treated honestly and with respect from start to finish! Great people to make you feel excited about buying a car!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kenny was great to work with through the whole process! Definitely recommend him and the shop.
Kenny was great to work with through the whole process! Definitely recommend him and the shop.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is the 6 th Mazda I have purchased. I have full confidence in this dealership
This is the 6 th Mazda I have purchased. I have full confidence in this dealership
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We had a good deal within 30 minutes. The process was fast efficient and totally hassle free.
We had a good deal within 30 minutes. The process was fast efficient and totally hassle free.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Genuinely the best car-buying experience I've ever had. I wasn't planning to buy — a storm totaled my 2019 Mazda CX-5 and I suddenly needed a vehicle while working through an insurance settlement. Not the low-pressure situation you'd want to shop in. Koch 33 made it easy anyway. Jonathan Cofre (Product Specialist) was responsive, patient, and completely upfront about the car's actual specs, confirming the details in writing so I wasn't driving 45 minutes on a maybe. Everything he told me held true when I arrived. Bella Cuevas handled the business side and the 0% financing without a single hiccup or hidden add-on. What really set the tone, though, was hearing multiple employees speak highly of the owners — unprompted. That kind of thing tells you a business is well run and actually takes care of its people, and that carries straight through to how they treat you as a customer. If you're shopping Mazda (or VW) in the Lehigh Valley, start here.
Genuinely the best car-buying experience I've ever had. I wasn't planning to buy — a storm totaled my 2019 Mazda CX-5 and I suddenly needed a vehicle while working through an insurance settlement. Not the low-pressure situation you'd want to shop in. Koch 33 made it easy anyway. Jonathan Cofre (Product Specialist) was responsive, patient, and completely upfront about the car's actual specs, confirming the details in writing so I wasn't driving 45 minutes on a maybe. Everything he told me held true when I arrived. Bella Cuevas handled the business side and the 0% financing without a single hiccup or hidden add-on. What really set the tone, though, was hearing multiple employees speak highly of the owners — unprompted. That kind of thing tells you a business is well run and actually takes care of its people, and that carries straight through to how they treat you as a customer. If you're shopping Mazda (or VW) in the Lehigh Valley, start here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Koch 33 is an excellent dealership overall. Every person I came in contact was super helpful and personable. My sales associate, Kenny, was the standout. He listened to all my requests and presented options keeping my request as well as affordability in mind. He was not pushy, or stuffy, super down to Earth and reasonable. I would high recommend Koch 33 and when you do, ask for Kenny!
Koch 33 is an excellent dealership overall. Every person I came in contact was super helpful and personable. My sales associate, Kenny, was the standout. He listened to all my requests and presented options keeping my request as well as affordability in mind. He was not pushy, or stuffy, super down to Earth and reasonable. I would high recommend Koch 33 and when you do, ask for Kenny!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car