Reviews
The dealership was quick and good to work with.
The dealership was quick and good to work with. My salesperson Elijah was great in responding and explaining everything
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for leaving a review of your customer service experience with our team. We're pleased to learn about the quick service and our Sales Teams quick responses to questions. Please let us know how we can improve our services for the future and we look forward to seeing you next time!
Guy Junk my sales rep was great, would recommend him to
Guy Junk my sales rep was great, would recommend him to my friends and family. The finance portion was not so great, took took long and the rep was pushy and not professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
Hello, We are happy to know your sales representative was great to work with and appreciate the recommendation. We hope to have the opportunity to work with your friends and family in the future. Thank you for letting us know about the level of service you have received from the Finance Department. This does not reflect our mission to provide our customers with a 5-star level of service. Please don't hesitate to reach out to us with any further concerns.
Excellent service by our sales person Doug.
Excellent service by our sales person Doug. Doug also has the knowledge to instruct customers about the new features on the Jeep. THANKS DOUG ------
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're pleased to learn about the excellent service and knowledge Doug has provided you with. We hope you are enjoying your Jeep. We look forward to working with you next time at Wilde CDJR!
Everyone at the dealership worked with me on short notice
Everyone at the dealership worked with me on short notice to get us the vehicle we needed. Everyone was friendly and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, We are thrilled to read that our Sales Team was able to help you get into a vehicle on short notice while providing friendly and accommodating service. We hope you're enjoying your new vehicle and look forward to seeing you next time at Wilde CDJR!
We would recommend this dealership as long as you are not
We would recommend this dealership as long as you are not financing through them. I would also caution you to be very adamant regarding fees and taxes and titling as they will try to use their titling company to register your car for a fee that is tacked on to your loan.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hello, I'm sorry to learn about how you feel in regards to our financing process. I would love to connect with you and answer any questions you may have about the fees or financing. We do want to thank you for working with us and hope to continue in the future. At your earliest convenience, please consider reaching out to me directly. Joshua Rose jrose@gowilde.com New Car Sales Manager
No customer service and unprofessional.
No customer service and unprofessional. Won't call you back on status of your vehicle in for service. Never have I dealt with such unprofessionalism! Nobody answers the phone nor returns voicemail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good Morning, I'm very sorry to hear about your experience at our dealer and would like to help in whatever way I can or at least talk to you about what happened during your visit so I can talk to the employee(s) involved. This level of conduct is not acceptable to me or the department. Please contact me at via email at jstreeter@gowilde.com or via phone at 262-529-7292 if you feel comfortable and I would love to talk! Thanks for your time! Jay Streeter Service Manager at Wilde CJDR
I dropped my vehicle off on 9/18/2022 at Wilde Honda since I had just purchased it on 8/26/2022 for water seeping in where the seatbelt rests between the metal of the vehicle. Honda had to forward it to Jeep dealership since then and I still don't have my car. I was told I should my vehicle back 9/22/2022 then Friday 9/23/2022. Then I called to follow up Monday 9/26/2022 and still no vehicle. Was told part was ordered at Chrysler. Then I left voicemails for service rep Derrick Grosenick and service manager at Jeep also reached out Wilde Honda and no one has returned my calls going on 2 weeks and my vehicle still sitting waiting on a part?
Everyone is so friendly at Wilde Subaru.
Everyone is so friendly at Wilde Subaru. I felt like I was truly a part of a family who wanted to get me the best deals and things to fit my needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We're pleased to know that our staff was friendly and that they were able to help you get the best deals and things to fit your needs! Thank you for choosing to work with us at Wilde CJDR. See you next time!
Mi experiencia con Wilde Subaru fue tremenda, en
Mi experiencia con Wilde Subaru fue tremenda, en especial Benjamin Meeks quien fue muy atentó conmigo e hizo todo lo posible para encontrar las mejores ofertas. Excelente servicio.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I brought a New Jeep Grand Cherokee L.
I brought a New Jeep Grand Cherokee L. The car is awesome and loved it. The Sales and finance persons very helpful. Overall experience is excellent.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We leased a JL Jeep Unlimited from Doug Rodriguez 4 years
We leased a JL Jeep Unlimited from Doug Rodriguez 4 years ago. It was a positive, easy experience from start to finish. I feel remiss in not writing this earlier! We had some issues with the lease company and Doug was on it. His communication has always been prompt and professional. I would recommend him to anyone in the market for an FCA vehicle. It was worth the drive from Middleton to get the exact vehicle we wanted, a fair price, and the service we experienced from Doug. He stayed past closing when we took delivery because he was struggling with removing the plates on our trade in vehicle to save us another trip to Waukesha. He continues to be a pleasure to work with. His service is what brought us back to Wilde. Unfortunately, we have been looking at a used vehicle not offered on his lot, but at the Toyota store. Same dealer, vastly different experiences. Doug has my referral and repeat business in the future. I cannot say the same about the used staff at the Toyota store. Thank you Doug for continuing to be an asset to your store!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us! We are so glad that Doug and our team could help make your car buying experience so memorable! It was a pleasure working with you, and thank you for choosing Wilde!