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LaFontaine Ford of St Clair

(146 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 865-2313 (888) 865-2313
Used (866) 591-6991 (866) 591-6991
Service (866) 989-4953 (866) 989-4953

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic service as always. Everyone is so helpful and...

Fantastic service as always. Everyone is so helpful and efficient. Will continue to have all of our vehicle needs taken care of at Bill Macdonald Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership went to look at new 2020 expedition and...

Great dealership went to look at new 2020 expedition and they found what I wanted within my price point and got the numbers to fit my budget. Will be going back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service team. They were efficient, skilled and did...

Great service team. They were efficient, skilled and did what they promised. They have worked on three of my cars and I have been very happy each time. Dave at the service counter can answer just about any question regarding my cars. If he doesn’t know, which is rare he gets back to me in about an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Pleased with our new Escape

We love the new car and Heath Osterbeck couldn’t have been more helpful. He is so pleasant to work with...that’s you like a friend. Bill McDonald is also so kind. Such a pleasure doing business locally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

As always, very fast service and super friendly, it makes you want to go to the dealer, problem is, can't find enough reasons to go more often. Always a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We’ve always had a wonderful experience here whether it’s...

We’ve always had a wonderful experience here whether it’s leasing or general maintenance. Very neat, clean, friendly customer service!!! We are VERY satisfied customers ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service every time we are in for either sales...

Excellent service every time we are in for either sales or service. Have been a customer for over twenty years and always will be. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've been a loyal customer of Bill MacDonald Ford for...

I've been a loyal customer of Bill MacDonald Ford for many years; four cars to be exact. I've loved the experience each and every time. The staff are amazing and their sales approach is so relaxed. Heath really is "the Nicest Salesman Alive!" I'll be a customer as long as they are in business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BEST OF THE BEST

I've bought a number of new cars in my days and I've been to many dealerships from MacDonalds into the BIG city of Detroit and north of St.Clair also. The staff at MacDonalds, EXCELLENT! Everyone made us feel welcome."everyone". And Heath our salesperson...His business card says it all. "THE NICEST SALESMAN ALIVE" and I've dealt with many,,,,5 stars to Heath. And for Michelle, the financial expert. She gets 10+ Kudos. She sealed the deal with a lot of help. As for the rest of the staff. Their ALL KEEPERS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

#1 vehicle dealer

From the 1st to the 4th vehicle, our family has purchased from Bill MacDonald; from sales to service. This dealership has far exceeded expectations!! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.