Reviews
I had a very good experience with predo he made sure I
I had a very good experience with predo he made sure I understood everything he was saying and explained everything to me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and feedback! It is wonderful to hear that Pedro and the team were so helpful. Safe travels from all of us at McGovern Kia of Norwood!
It was a wonderful experience to work with Michael.
It was a wonderful experience to work with Michael. He made my car leasing experience easy. Michael was very thorough and explained all of the features of my Kia Sportage. I highly recommend working with Michael on your next car buying/leasing experience. He is professional and goes above and beyond for his customers. Michael made leasing a car from McGovern , an incredibly smooth and efficient process from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Michael at McGovern Kia of Norwood! We're glad to hear that he made the leasing process smooth and efficient, ensuring you felt informed about your new Kia Sportage. We appreciate the recommendation and look forward to assisting you in the future!
Dealership was responsive, knowledgeable, and very
Dealership was responsive, knowledgeable, and very reasonable with accommodations and negotiations. I would recommend to Kia Norwood to anyone looking to explore a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anna, we're happy to hear that you had a positive experience with McGovern Kia of Norwood! Thank you for recommending us and sharing your feedback. Enjoy exploring your new car!
I am happy with the service James provided; however, very
I am happy with the service James provided; however, very disappointed on the actual work.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We truly appreciate your kind words about James and are glad to hear that you were happy with the service he provided. That said, we're very sorry to hear that the quality of the actual work did not meet your expectations. We take this seriously and would like to understand more about what went wrong so we can address it and make it right. Please let us know the specific concerns or areas where the work fell short, and weโll do our best to resolve the issue promptly. Jeff Kuznezov Service Manager 781-352-3441 jkuznezov@mcgovernauto.com
Wonderful customer service , I love the car very much
Wonderful customer service , I love the car very much Hans and Freddy really helped me out
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All of us at McGovern Kia of Norwood are happy to see this wonderful feedback for Freddy and Hans! Thank you, Carlos!
I noticed a team work at play as everyone of them in
I noticed a team work at play as everyone of them in there knew exactly what the job entailed. As a first timer, everything I needed to know about purchasing, financing etc, was explicitly and meticulously explained. At thr end I was satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gerald, we're so glad you had a thorough and satisfying experience at McGovern Kia of Norwood. Thank you for choosing us for your first car purchase, and enjoy the ride!
James was very helpful explained everything and got me in
James was very helpful explained everything and got me in and out very quickly. Much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James and the entire team at McGovern Kia of Norwood are so glad we earned your business. Thanks so much, Bob!
The staff at McGovern was great to work with.
The staff at McGovern was great to work with.The salesman Pedro has a non-high pressured approach. He was very professional along with Ramon in the financial department. I would highly recommend buying an automobile from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tom, we're delighted to hear that Pedro and Ramon made your experience at McGovern Kia of Norwood a positive one. Thank you for recommending us! Enjoy your new vehicle!
Pleasant experience with McGovern.
Pleasant experience with McGovern. Could have done without the hip-hop rap, music playing in the showroom.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about McGovern Kia of Norwood! We're glad to hear that overall, you had a pleasant experience. We'll take note of your comments regarding the music in our showroom and appreciate your input.
Great customer so kind especially Michael Sorm Great guy
Great customer so kind especially Michael Sorm Great guy Iโm happy to meet you man ๐๐ฝ Thank you guys for your service i love it i can surely recommend it to everyone and itโs a beautiful place, clean, they play some good music ๐ ๐ฏ
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're excited to hear that Michael and the team at McGovern Kia of Norwood made such a positive impression! Thank you for recommending us and appreciating our atmosphere. We look forward to welcoming you back anytime!